Have multiple orders with them. Always an outstanding service. The shipping is either on the day advertised or the next so basically always on time.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We needed a crate and their support was slow to answer at first as there were different options so we had to ask for advice... we settled for a heavy duty dog crate and that is simply amazing! Still t... Se mere
Virksomheden har svaret
Elegant crate furniture piece that works beautifully for both function and appearance. It is strong enough for my Great Dane, provides excellent airflow, and fits the room like a real cabinet. The doo... Se mere
Virksomheden har svaret
Impressive extra large kennel that finally contains my anxious dog without bending or shaking. The heavy duty build is clear right away, and the secure locks give peace of mind. My dog now rests more... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are incredibly grateful that you took the time out to share your feedback with Lilly & Max. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! Please notice: Shipping delay may happen occasionally, especially during the current situation. We will make our best effort to help you out of any problems you have during the transaction.
Kontaktoplysninger
4,7
Fremragende
91 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This crate feels very solid and has a…
This crate feels very solid and has a sleek, professional design. It offers plenty of room for my large shepherd to stretch out comfortably, it’s easy to clean, and the wheels make it simple to move around
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20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Peter,
We’re glad to hear that you’re impressed with the solid build and sleek design of our dog crate. We appreciate your feedback and support! 🐾
All the best,
Lilly & Max
Sturdy build and premium materials
Sturdy build and premium materials. My dog scratched it and it held up perfectly.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hi Emily,
We’re happy to hear that you’re enjoying our dog crate! We appreciate you sharing your positive experience with us! These truly make our day.
All the best,
Lilly & Max
After our cat's dental procedure
After our cat's dental procedure, she was able to wear this collar comfortably. It prevented licking while still allowing her to eat and sleep normally. The material is soft, flexible, and gentle.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello,
We're happy to hear that the collar was comfortable for your cat after her dental procedure. We appreciate your feedback and thank you for trusting us with your cat’s recovery.
Wishing her a smooth and speedy healing!
Best Regards,
Lilly & Max
Good for Recovery
Our cat used the collar comfortably after her dental procedure. It prevented licking and allowed her to eat and sleep without frustration. The material feels soft and flexible.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hey Patricia,
We're glad to hear the collar helped your cat recover comfortably after her dental procedure. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Lilly & Max
Nice but Heavy
The crate works well though it's a bit heavier than expected. Still, the build quality makes up for it. My dog feels safe inside.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hi Louise,
We appreciate you sharing your experience. We're happy to hear that the crate works well for you and that your dog feels safe inside, that’s exactly what we aim for. Your satisfaction is one of our top priorities, and we’re here to support you and your dog.
Warm regards,
Lilly & Max
Good Product Overall
My dog loves spending time inside and the structure feels very durable. The latch mechanism works fine and gives a sense of security for long hours.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Marilyn,
We're happy to hear that you had a positive experience with our dog crate. Thanks for your feedback!
Best Regards,
Lilly & Max
Perfect for Indoor Use
The crate blends nicely with our home decor and provides a cozy corner for our pet. It's easy to clean and keeps everything tidy. We used it every day with confidence.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Doris,
We're happy to hear that the crate blends nicely with your home décor and provides a cozy, comfortable space for your pet. Thank you for sharing your positive experience; we appreciate your trust and support! 🐾
Best Regards,
Lilly & Max
Best Crate We've Owned
It feels very premium and professional. The structure is heavy but elegant. My Great Dane fits perfectly and rests comfortably. I'm genuinely satisfied with this product and the company's support.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello,
Thank you for such a wonderful review! We’re honored to hear this is the best crate you’ve owned and that it meets the needs of your Great Dane so well. Your satisfaction means a lot to us, thank you for choosing and trusting our company! 🐾
Best Regards,
Lilly & Max
Worth the Price
The size is great and it feels stable on the floor. The surface is smooth with no sharp edges. My dog accepted it quickly which rarely happens.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Kyle,
We’re happy to hear the size and stability worked well for you! It’s especially great to know your dog accepted it so quickly, that’s a win! Thanks for your positive feedback.
Best Regards,
Lilly & Max
Absolutely Reliable Choice
I've owned many crates before but this one stands out. The craftsmanship and attention to detail are remarkable. My dog sleeps better and the locks work flawlessly even after weeks of daily use.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Kristin,
We’re thrilled to hear this crate stands out among the many you’ve owned! Thank you for your positive feedback; we appreciate your trust and support! 🐾
Best Regards,
Lilly & Max
Practical and Comfortable
The recovery collar didn't irritate my dog's skin and stayed in place through the night. It seems soft but durable enough to last multiple uses without tearing.
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Laura,
We're more than happy to hear that our product has helped. Thank you for your positive feedback and for your trust.
Best Regards,
Lilly & Max
A Safe Space for My Pet
My Rottweiler relaxes inside without stress now. The crate feels extremely secure, and the thick metal gives me peace of mind when I'm away. The quality clearly shows.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello,
We appreciate you taking the time to share your experience. We're happy to hear that your pup feels relaxed and secure in the crate. Give your pup a big hug from our team! 🐾💛
Best Regards,
Lilly & Max
High quality dog crate!
I had been looking for a crate for my dog to comfortably stay in while guests were visiting for Thanksgiving. This crate is not only high quality but the customer service is Excellent!! Shipping was very fast. These days you dont really experience customer service at this level.
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello San,
We're thrilled to hear that the crate worked perfectly for your dog during the holidays and that the quality and comfort met your expectations.
Your kind words about our customer service mean a lot to our team. Thank you again for choosing us!
Best Regards,
Lilly & Max
Very Useful Recovery Collar
After surgery, our cat was calm and comfortable using this collar. It didn't block her view or movement and prevented her from reaching her stitches effectively.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello,
Thank you so much for taking the time to share your experience! We’re really glad to hear that the recovery collar helped.
Thank you for your positive feedback; it means a lot to us!
Best Regards,
Lilly & Max
Perfect for Large Breeds
Our Mastiff finally has a place that feels comfortable. The airflow and visibility are excellent and we can easily wheel it around for cleaning. Highly recommend for big dogs needing space.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Audrey，
We're happy to hear that the crate keeps your big pup comfortable and safe. Thank you for sharing your positive experience with us.
Best Regards,
Lilly & Max
Happy Purchase
Delivery came faster than expected and everything was packaged neatly. The crate feels secure and my dog seems calmer now when resting in it.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Walter,
Thank you so much for your review! It’s wonderful to know your dog feels calmer and comfortable in their new crate- that’s exactly what we aim for! 🐾
We truly appreciate your support and hope your pup continues to enjoy their cozy space.
Best Regards,
Lilly & Max
Comfort and Safety Combined
Setup took only a few minutes and my dog adjusted right away. The design looks clean and professional. I'd happily buy from this brand again because it feels long-lasting.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Jessica,
Thank you so much for sharing your experience! We’re glad to hear that setup was quick and that your dog felt comfortable right away, that’s exactly what we aim for.
We truly appreciate your trust in our brand and are honored to hear you’d purchase from us again. If you ever need anything in the future, we’re here to help! 🐾💛
Best Regards,
Lilly & Max
Spacious and Secure Option
I love how roomy this crate is. The locks feel reliable, and cleaning is simple with the removable tray. It fits perfectly in my living room without looking bulky or cheap.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello Marion,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving the roomy design and secure locks. It’s great to know the crate fits nicely in your living room. We work hard to create products that are both functional and stylish.
We truly appreciate you taking the time to share your experience. If you ever need anything or have any questions, we’re always here to help!
Warm regards,
Lilly & Max
Perfect Fit for My Dog
This crate has been excellent for my German Shepherd. It's solid, easy to assemble, and gives my dog plenty of space to move comfortably.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Lilly & Max
Hello,
Thank you so much for your feedback! We’re thrilled to hear the crate has been a great fit for your GS. We truly appreciate you taking the time to share your experience!
Best Regards,
Lilly & Max
Great customer service!
I ordered a size large dog cone and it was too small. When I reached out to ask how to return and exchange for a larger size, they said to donate the large one and they would send me the bigger size at no charge! Great customer service!
14. november 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.