Very helpful drivers that go the extra mile would totally recommend this firm. We have recently amended our contract for current business trend which was easy to do and cost-effective.
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm not the Lili's customer, just the unfortunate resident living next to the shop they collect the rubbish from. I understand rubbish needs to be taken away but not at 4am in the morning! I want to s... Se mere
Awful company that does not listen to customers or community. Sends delivery trucks out at 3am in the morning waking hundreds of residents. Doesn't listen when multiple complaints have been put in. Av... Se mere
From first contact all our dealings with Jordan Boswell and Lili have been first class. They understood our requirements and tailored their solutions to the special conditions Tonbridge Angels FC re... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Is your business considering a new approach to recycling or commercial waste services? At Lili Waste, we pride ourselves on providing comprehensive business recycling and waste collection services tailored to your needs. We offer direct collection solutions that can save you up to 30% on your current waste management contract. Choose Lili Waste for a dependable partner in managing your business waste responsibly and efficiently. No call centres and our average wait time to reach us is just 6 seconds. Join us in making a positive impact on both your bottom line and the environment. • East Yorkshire • Leeds, West Yorkshire • London • Romford and East London • Redbridge • Kent • Southampton and Portsmouth • Cardiff and South Wales
Kontaktoplysninger
6 Lyons Crescent, TN9 1EX, Tonbridge, Storbritannien
- 0345 50 50 500
- sales@liliwaste.co.uk
- liliwaste.co.uk
3,5
Middel
206 anmeldelser
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Our local bin man Jason is really…
Our local bin man Jason is really helpfull and nicest chap we have had for a long time
Eyre and elliston
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you For your 5 star review we are delighted to hear of your experience with one of our drivers. we will pass on your comments to Jason .
The Lil Waste Team
Fantastic service, great workers 😊
Always on time within opening hours! Friendly staff, great drivers/workers and office staff always helpful if I need to phone or email!
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your 5 star review we are thrilled to hear you are pleased with our services. The Lili Waste Team
Great Service - Highly Recommend
Chose Lili Waste Services after using them previously. Dealt with Jordan who was extremely helpful and professional in all aspects of his job. He provided excellent support and clarity in new account setup as well as further support troubleshooting with the previous owners service. Highly recommend Jordan and Lili Waste Services. Very competitive prices, and excellent service throughout.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you Annie for your recommendation , we will pass on your kind comments to Jordan .
The Lili Waste Team
Excellent and fast service
Excellent and fast service, resolved my query effectively and efficiently extremely happy with the service looking forward to working with This company.
Leanne knew her products and was very professional helping me with our new service thank you very much.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank You Miss Kennedy for your 5 star review , we are thrilled to hear Leanne has been able to offer you professional advice and guidance.
The Lili Waste Team
These people are frauds
These people are good liars. They rip off a good amount of money every month but they don’t want to collect bins. Totally a waste of time. The customer service is pathetic, good for nothing. Says they will collect the bins asap by this week but they never show up. So much complaints from the neighbours for the bad smell.
DO NOT SIGN UP with them. They are FRAUDS.You will regret if you sign up.
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you Fathima , we have asked you for more information as we do not have any details for you as a customer and you have not replied to our request , your allegations about our services cannot accepted as you have not contacted us. We can only assume this is not a genuine review , can you contact us immediately ether by phone on 0345 50 50 500 or sales@liliwaste.co.uk to confirm otherwise.
The Lili Waste Team
Besvarelse fra Liliwaste
Thank You Lizzie for your 5 star review, we are so pleased you are happy with our service and price. The Lili Waste Team
Besvarelse fra Liliwaste
Thank You Craig, we are thrilled you can share your positive experience with us.
The Lili Waste Team
Wonderful sales and customer services…
Wonderful sales and customer services team at Lili Waste who helped us switch over from a more expensive company a few months ago. Seamless process and friendly team. Thank you!
8. januar 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your kind review! We will feedback this 5 star review to the Liliwaste team .
bad service
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your review , however we cannot find any customer details for you , can you contact customerservices@liliwaste.co.uk or phone 0345 50 50 500 so we can resolve any issues.
Don’t trust them
now
NEW
Please don’t trust these cowboys bunch of liars 😡😡😡😡last 9 years they missed my collection 100 times and past 3 months 10 miss collections, and today don’t go with this company you will regret
26. januar 2024
Uopfordret anmeldelse
Wonderful & Professional Service
Liliwaste helped us resolve an issue of abandoned bins that Serco left and refused to accept responsibility for. Once Liliwaste took over, they stepped in and cleared out the bins and rubbish without hesitation. I hate they had to inherit the problem, but they did not waver in professionalism and resolved the problem quickly anyway.
7. december 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your 5 * star review . Many thanks The Lili Waste Team
Literally a waste of time
Literally a waste of time . 6 emails & 3 calls to get a change of service and all that happened is they didn't empty one of our bins for 6 months .
There are plenty of other decent service providers.
31. august 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Good morning , thank you for your feedback and bringing this to our attention. We have run an investigation on the issues raised above and we will be contacting you shortly to resolve your issues
Meanwhile if you need to bring anything else to our attention please do not hesitate to contact us via email or call on the CS line.
We are looking forward to hearing from you .
Liliwaste team
Great service
Great service. And you get to talk to a real human in a local office. Really good for us as a small sailing club with seasonal needs. We've been with Lilliwaste for over a year now. It was easy to jump ship from the competition, and cheaper. I have deleted my comments on the large national company we were with before as I was not polite and mentioned them by name which is probably not allowed. But you probably know who I am talking about.
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your kind words we are pleased you are happy with our services. The Lili Waste Team
Really good company providing my…
Really good company providing my restaurant the general waste collection!Tom from sales team was very friendly and offered me the very good quote!
Highly Recommend!
6. marts 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your kind review , we will pass on your praise to Tom . The Lili Waste Team
Brilliant service from start to finish
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your 5 * star review . Many thanks The Lili Waste Team
Great service and accurate price
Great service and accurate price! Very happy with the service provided and will definitely recommend to others!
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your review, we will pass on to the team. Many Thanks The Lili Waste Team
Really want to recommend this company
Really want to recommend this company, helpful considerate, listened.
Did exactly what we asked, and quoted for exactly what we wanted.
No sales pitch, just happy to help
Can not say enough and very happy we found them to sort our waste problems as a Charity we have to be mindful who we work with and our budget; they got 5 stars on all services.
Thanks Guys, especially Dave :)
16. februar 2023
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for your recommendation , we will pass om your praise to the team.
The Lili waste Team
Brilliant customer service from Dave…
Brilliant customer service from Dave and Tom! Went the extra mile to take my business on as a new client and bent over backwards to be helpful. Cannot recommend this company and in particular, these two guys enough!
Thank you so much!
16. november 2022
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Good Morning,
Thank you for taking the time to write this review. I will ensure this good feedback is given to the sales team and especially to Dave and Tom.
We are glad to hear you are happy with the team and we look forward to providing you with the best possible service.
Kind regards,
Liliwaste team
Thank you Danielle
Danielle Cindery-Smith was FANTASTIC from lili waste services this, is why i rejoined as I went through broker last time and Danielle’s customer service skills were 10/10 so, we need more people like her in these companies as nothing was too much trouble
She’s a credit to Lili waste services
I’d just like to add that I will never book waste services via a broker again ( which I did in the past ) I will always only go direct to the company as the understand they needs of their customers and I have also used the other supposedly TOP waste service providers and Lili waste services are number 1 on my list
17. august 2022
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Good Morning,
Thank you for taking the time to write a review. At Lili waste we pride ourselves on our fantastic level of customer service as well as our low rates.
I will make sure this great feedback is passed to the sales team and especially to Danielle Cindery-Smith.
Kind regards,
Avoid! Use Biffa.
Used this company for years. Since they changed from 707 Waste they have become one of the worst companies we have ever dealt with.
Collections are unreliable, office staff are rude and unhelpful. There are continuous overweight charges. They are full of excuses including regular vehicle breakdowns, which one of their drivers even refuted. Not good when your running a food business to have food left piled up at your premises. They trap you in contracts and refuse to let you leave. We had to pay over £420 or risk legal action against us, despite never signing a new contract! Reviews from other customers are saying exactly the same.
Use Biffa. Very reliable, cheaper and no overweight charges!
15. juli 2022
Uopfordret anmeldelse
Besvarelse fra Liliwaste
Thank you for bringing this to our attention. We would like to run an investigation on the issues raised above. Could you please send us an email to customers@liliwaste.co.uk ? We have found the review left today very surprising as we haven't been servicing your account since 2020 . please advise on what is the reason for posting such a late review.
We are looking forward to hearing from you .
LiliWaste team
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