I have been using these products for over 2 years , my skin has never looked or felt so good , no blemishes , no spots & younger wow amazing ! Fast service always & fast response to any questions ,... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Cannot recommend these products enough! Over the past year I've had the candles, the lash and brown serum and more recently the lip oil, some moisturiser and soap. The products are second to none, the... Se mere
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Arrived on time..looking forward to using the serum.. The smell is unusual..the consistency is more liquid than I thought as you only need a small amount.. Fingers crossed it works.. No stinging se... Se mere
I have suffered with sore, dry and tight skin since going through the menopause but the Calm balm is a life changer!! My skin is soft and has its moisture back with no discomfort! Great , quick deliv... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Handmade Natural Skincare & Home Fragrance | Swansea-Based & Multi Award-Winning We’re a mother-daughter team creating multi-award-winning, handmade natural skincare and home fragrances in Swansea, South Wales. All our products are vegan, cruelty-free, and ethically sourced – and loved by a growing community of loyal customers across the UK.
Kontaktoplysninger
Swansea, Storbritannien
- info@lilithnaturalbeauty.com
- lilithnaturalbeauty.com
4,9
Fremragende
134 anmeldelser
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Love this product!
I have suffered with sore, dry and tight skin since going through the menopause but the Calm balm is a life changer!! My skin is soft and has its moisture back with no discomfort!
Great , quick delivery service too and recieved a lovely hand written message , thanking me for being a regular customer. A small buisness that goes the extra mile with a gorgeous, natural product.
10. december 2024
Besvarelse fra Lilith Natural Beauty
Thank you for taking the time to leave us a lovely review, and we are so so glad you love the cream ❤️🫶
Replace your entire skincare with Lilith and you won’t regret it
Absolutely incredible products that are as effective as they are natural and make a world of difference to your skin, thank you for existing!
2. december 2024
Lovely products and fast delivery
28. november 2024
Amazing products 🌟
Amazing products! I have the cocoa and peppermint foot cream, the orange and coffee body scrub, the coffee exfoliating soap, the grapefruit face soap bar, the grapefruit face moisturiser, the orange lip oil…. If that doesn’t tell you all you need to hear about these products! 10/10 service as always and stunning natural products.
27. november 2024
Besvarelse fra Lilith Natural Beauty
What a wonderful review to read, thank you so so much! ❤️❤️
Such gorgeous products
I bought some of the geranium and rose moisturiser at a market and loved it so much I bought the larger jar and some more as a gift along with a lip oil, I love the texture and how amazing my skin looks after using it.
25. november 2024
Besvarelse fra Lilith Natural Beauty
Thank you so much for your lovely review; we are so happy you love the products ❤️
Beautiful products and arrived quickly
Beautiful products and arrived quickly. Thank you
22. november 2024
Besvarelse fra Lilith Natural Beauty
Enjoy 😍😍🫶
Fantastic service and amazing products
Fantastic service and amazing products. You went above and beyond thank you so so much.
21. november 2024
Besvarelse fra Lilith Natural Beauty
You are so welcome! ❤️
Besvarelse fra Lilith Natural Beauty
Thank you 🤩 ❤️
Coffee and orange scrub
I've been using the scrub for a while. It is completely ethical and an excellent exfoliant. Thoroughly recommended.
23. september 2024
Uopfordret anmeldelse
Absolutely love the products
Absolutely love the products! Everything from the packaging to the smells and texture is unique and comforting. Will definitely be ordering more in the future! My skin has never felt as good as it does now.
13. september 2024
Besvarelse fra Lilith Natural Beauty
Thank you so much Katie ❤️
Beautiful products and lovely…
Beautiful products and lovely packaging! The tangerine lip oil glides on without leaking loads onto your lips, the fragrance isn’t to in your face either so it feels really fresh no artificial orange going on!
28. august 2024
Besvarelse fra Lilith Natural Beauty
Thank you Jez ❤️❤️❤️
Hi bought these products but very disappointed.
Hi bought these products but was very disappointed. The wrapping was very loose and the quality wasn’t great. Would definitely not buy again sorry.
4. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
Hello Rachel,
As a start-up independent business, our customer care is a focus, and we are always working to our fullest potential to both create beautiful products and packaging and to build a beautiful community. Both of us are really disappointed that you have declined to answer our request for further information via Trustpilot, about exactly what you had problems with; your quick write up is not at all clear and has given us nothing helpful to investigate, or guidance on what to improve upon!
The only packaging which could be loose, would be the soap sleeves and as all of our products are handmade and soaps are handcut, there will be inevitable and unavoidable changes in shape and fit. The shape of the soaps may change due to silicone moulds, and it is unrealistic for us to change the dimensions of our soap sleeves with every single new bar of soap!
As to your comment that it is of low quality, you have not told us what you feel is low quality; is it a product and if so, which one? or the packaging? If your complaint is about any of our products, we 100% stand behind their amazing quality, benefits, smells, colours and integrity. We love all of our products and believe that anyone would be hard pressed to find anything which comes close to their wonderfulness! We put all our love, passion, integrity and enthusiasm into Lilith Natural Beauty which is why we have so many loyal customers and fantastic reviews.
If your complaint refers to the soap sleeve, we do apologise that you found it to be an issue, but we are confident that once you actually use the soap, you will fall in love with it, and the soap sleeve will be long forgotten as you will have thrown it away anyway!
We are always open to receive honest, fair and complete feedback, including where we have fallen short and how to improve in the future. Sadly, we feel that your speedy and unclear criticism is both unfair and unkind; remember that we are real humans, working incredibly hard to create a livelihood.
Please be aware that leaving 1-star reviews with unclear criticism and with no opportunity to discuss things further, can be damaging to small businesses. Had you contacted us privately we would have been able to properly rectify the situation and act accordingly on your feedback.
Thank you for taking the time to read our response, kind regards,
Maddie and Sarah
Amazing vegan natural beauty brand!
What an amazing vegan natural beauty brand 🤍
Fast delivery, incredible quality products that are amazing value for money. I have already made two orders and want to try everything!
24. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
Thank you so much Hannah for being a wonderful supporter <3
Amazing experience
All the items that I have brought are amazing....Maddie was very helpful when I messaged Her about certain thngs....😁😁😁
29. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
So gad you love the products Tracy! <3
Absolutely amazing mine skin has never…
Absolutely amazing mine skin has never felt so good ..I over plucked my eyebrows been using the oil it's amazing. The lip oil is fab ..I make a special trip to Frome market to buy these products ..my husband suffers with dry skin he swears by it now
3. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
So glad you love our products! <3 thank you for taking the time to leave a lovely review
I recently purchased the new lip oils
I recently purchased the new lip oils, I couldn't decide between the citrus or mint as they're both favourite scents of mine, neither disappointed! Both so nourishing and hydrating, the orange smells like sweets! And the mint is very uplifting and refreshing, as always great natural ingredients and essential oils, spa meets makeup!
11. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
So glad you love the new lip oils! <3
My lillith orders
Love all My products that I have brought....Maddie is really helpful & so nice... will defo by back 😁
8. august 2024
Besvarelse fra Lilith Natural Beauty
Thank you Tracy, so glad you love our products <3
Easy to use site and no hassle
Easy to use site and no hassle. Delivered very quickly and packaged safely 😄
6. august 2024
Besvarelse fra Lilith Natural Beauty
Thank you for your lovely review ❤️ we hope you enjoy your new products! 🥰
Nourished, nurtured and hydrated lips
The Tangerine lip oil is simply divine, I love where it’s locally made and the blend of ingredients are beautiful; especially love the uplifting tangerine aroma from the tangerine essential oil. So nourishing and deeply hydrating on my lips.
3. august 2024
Uopfordret anmeldelse
Besvarelse fra Lilith Natural Beauty
Thank you so much for taking the time to review us and your kind words! ❤️
Besvarelse fra Lilith Natural Beauty
Thank you so much 🥰
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