I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Se mere
Virksomheden har svaret
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Se mere
Virksomheden har svaret
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Kontaktoplysninger
Westinghouse Drive 1000, 15672, New Stanton, USA
- support@onlinestores.com
- lightup.com
4,3
Fremragende
3 t anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prompt service and fast delivery.
7. juni 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Insult after injury.
They stood behind their product but only after insulting me by asking if I plugged it in to charge it.
6. juni 2024
Besvarelse fra lightup.com
We do apologize. We have to ask those questions. We did not mean to insult you. Have a good weekend.
Besvarelse fra lightup.com
Thank you
Many thanks for the expert customer…I will be shopping here again!
Many thanks for the expert customer service . I
29. maj 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for your business
Besvarelse fra lightup.com
Thank you for your business
Very poor service
Very poor service. The product sent to us is not completed.
Even though we sent a complaint email, there was no response.
10. maj 2024
Besvarelse fra lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration . If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Excellent products and great service
26. april 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Great Products, Great Customer Service
I contacted Mitch Sanchez and he was and has always been helpful going above and beyond great service.
18. april 2024
Besvarelse fra lightup.com
We thank you for that.
The patriotic theam was just what I…
The patriotic theam was just what I wanted. The look of the lights; bright but not blinding. I was so happy with the first set I bought a second.
17. april 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Very good product
Very good product, esasy and clear instructions, delivered on time!!!
13. april 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Shipping took forever and no updates…
Shipping took forever and no updates for over a week at a time. I think this order took three weeks to arrive once I ordered it. I am now trying to make use of the bulbs but they are just a bit larger in diameter than the can they need to go into. Buying base extenders to fix that.
26. april 2024
Besvarelse fra lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Prices are competitive and the…
Prices are competitive and the occasional X% off and the free shipping over $99 makes for additional value.
9. april 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
The service was terrible and nobody did…
The service was terrible and nobody did anything to make it right
24. april 2024
Besvarelse fra lightup.com
Hello , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Received damaged bulbs & they’d replaced…
Received damaged bulbs & they replaced them way faster than original package
7. april 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Product packaging was A+.
Product packaging was A+.
Delivery as expected.
Product Quality A
14. marts 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.