I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Se mere
Virksomheden har svaret
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Se mere
Virksomheden har svaret
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Kontaktoplysninger
Westinghouse Drive 1000, 15672, New Stanton, USA
- support@onlinestores.com
- lightup.com
4,3
Fremragende
3 t anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra lightup.com
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This is the second order one of the…
This is the second order one of the lights was bent
25. september 2024
Besvarelse fra lightup.com
Hello, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Besvarelse fra lightup.com
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Good quality products and good prices
Good quality and good prices, just the shipping is a bit costly. 30% of my purchase.
9. september 2024
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I'll be back!
The lights we purchased worked great for our application and at the price, let us add more! Checking out online was quick, easy, and they shipped quickly.
26. august 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Wonerful to deal with
28. august 2024
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It came ahead of projection and seems…
It came ahead of projection and seems to be a good product.
22. august 2024
Besvarelse fra lightup.com
Thank you for your order.
Never any issues!
I've purchased lighting products from here for lighting jobs that the company I work for has done, that is why I chose to purchase the Flag Pole light that I wanted from here.
I have never had a bad experience with lightup.com and they ship orders fast.
I highly recommend lightup.com!
17. august 2024
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Quick and easy process.
It was an easy order. I work for a contractor who needed several of the fixtures on your website. I placed the order and received the fixtures as promised. It was a very easy transaction.
19. august 2024
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It’s a good price for what this is
It’s a good price for what this is, However it is heavy as Hell! Make sure you have what you need to hook this up to! Other than that this does provide its purpose! Again, Fairly Priced, it’s what Hooked me. But I Did buy a Shlutz to pair with this one. Also a rather small Footprint….good for a couple of indoor plants.
10. september 2024
Besvarelse fra lightup.com
Thank you for your review! We appreciate your business and taking the time to leave a review. Be sure to come back and check out our selection of Mars Hydro and Spider Farmer grow lights as well.
Good Customer Service
I ordered a total of 24 LED light tubes. 2 of them were damaged during shipping and Lightup replaced them promptly.
27. juli 2024
Besvarelse fra lightup.com
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Return Policy is garbage. Know what you're buying.
We're a growing company who has just obtained several new buildings. We are looking for a retailer to buy new LED lights from. When our second order finally showed up, we tried 3 bulbs in four different housings, none worked. Send them back? Well, the return isn't great. The return policy is next to last. Now we're stuck with throwing $400 of product, or shipping it back, taking a 20% hit for restocking, and the real possibility of not even getting the return honored because 3 of the bulbs were mounted. (How else would you if they don't work?!) Super disappointed. I will likely shop elsewhere for our future orders.
7. august 2024
Besvarelse fra lightup.com
Dear Jeremy, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
great customer service
I received a defective LED light (16 ordered) and customer service promptly and courteously resolved my issue.
Maybe the best customer service I have had in many years.
Thanks
17. maj 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
My lights were damaged in transport
My lights were damaged in transport, I only asked for 1 to be replaced as that one was damaged in the part visible after install. They replaced the entire set (4)!
15. juli 2024
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Flagpole Light
I love the flagpole light I purchased from your company. It’s so much brighter than my previous flagpole light I had.
28. juli 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Well pleased wi my order.
Well pleased with my purchase and customer service on the shattered bulb got my refund on a timely manor
13. juli 2024
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Besvarelse fra lightup.com
Thank you for taking time to do the review. We appreciate your business
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.