The worst store builder experience. In my 7+ years in e-commerce, I’ve never dealt with support this bad. They are hopeless and rely entirely on scripts—talking to an AI would be more helpful. Their o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I regret switching from Shopify to Lightfunnels. I switched from Shopify to Lightfunnels specifically to support a Moroccan SaaS, and I genuinely regret that decision. The platform is riddled wit... Se mere
Virksomheden har svaret
very easy to learn , especially for beginners .. practical and saves you a lot of time .. beautiful templates to work on , perfectly made to convert more especially for COD businesses One more thing... Se mere
I love the fact that I can actually get help from a real person in real time. I left other sites because they switched to an email only service with chat bots that were useless. I've transferred over... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
LightFunnels is a SaaS platform where you can create sales funnels in 3 minutes. No coding or design experience is needed! Our easy-to-use tool allows anyone to create high-converting sales funnels. Whether you want to generate leads or sell your products online, you can do it all without writing a single line of code; it only takes a few clicks.
Kontaktoplysninger
1-3 Britannia Way, Reception, NW10 7PR, London, Storbritannien
- support@lightfunnels.com
- lightfunnels.com
3,5
Middel
79 anmeldelser
Har besvaret 28 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
competent person
27. januar 2024
Uopfordret anmeldelse
very good platform and support team
20. december 2023
Uopfordret anmeldelse
Unprofessional/I DO NOT RECOMMEND IT AT ALL.
Unprofessional. ( BAD SUPPORT/UNRESPONSIVE PLATFORM). They communicate through social media about the efficiency of their platform as well as their support team; in fact, it is the opposite, they do not know what they are talking about and have no respect for their customers, time has no value for them, you can wait there for 5 days with no solution.
No clear refund policy.
In general, it was a bad experience with Lightfunnels I wasted 5 months getting familiar with the platform but in vain, I have been thinking that I was setting up well-structured funnels, but the platform is not responsive and the support is a mess.
I DO NOT RECOMMEND IT AT ALL.
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Lightfunnels
No refund policy? That's not quite accurate! While we strive for transparency and excellent customer service, we understand your concern about clarity. Our refund policy is actually available in the website footer, but we apologize if it wasn't easily accessible or understandable. We're always looking for ways to improve communication and transparency, and your feedback is valuable in helping us do that. Could you tell us more about your specific experience with support and why you felt the refund policy wasn't clear? We're eager to investigate and see how we can address your concerns directly. We appreciate you taking the time to share your experience, and we're committed to making things right. Let's chat and turn this into a positive learning experience for all.
I thank Lightfunnels support team a lot…
I thank Lightfunnels support team a lot for their efforts. Fast and quality assistance service. Especially Adam from support team. He was fast, positive and solved my problem without any further process in only one step.
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Lightfunnels
You're too kind! We're thrilled Adam could help you out. We aim for fast and effective support, and it makes our day when we hear it's achieved. Thanks for choosing Lightfunnels!
Besvarelse fra Lightfunnels
No You Are The Best
Mit Kreditkarte bezahlt
Mit Kreditkarte bezahlt, Ware nie erhalten
17. august 2023
Uopfordret anmeldelse
Besvarelse fra Lightfunnels
Merhaba,
Yaşadığınız sorunu duyduğumuza üzüldük. Lightfunnels Ekibi olarak fiziksel ürünler değil, web sitesi hizmetleri sunuyoruz. Platformumuzla oluşturulmuş bir siteden satın alma ile ilgili sorunlar için, olası bir geri ödeme için lütfen doğrudan satıcıyla veya bankanızla iletişime geçin. Satıcının bilgilerine sahipseniz, inceleyebilmemiz için bize bildirin.
Anlayışınız için teşekkür ederiz.
En iyisi,
Yousra
Customer Support Manager
The Lightfunnels Team
thank you for your efforts
He really answered my questions without getting bored and really helped me understand and solve the problem, thank you for your efforts.
6. november 2023
Uopfordret anmeldelse
Besvarelse fra Lightfunnels
That's awesome to hear! No question is boring to us. It's our pleasure to see you succeed
PRACTICAL , GREAT CUSTOMER SERVICE
very easy to learn , especially for beginners .. practical and saves you a lot of time .. beautiful templates to work on , perfectly made to convert more especially for COD businesses
One more thing , Team is very friendly and responsive ..they will stick around until your issue is solved !!
HIGHLY RECOMMEND ♥
22. oktober 2023
Uopfordret anmeldelse
The best funnel builder for COD…
The best funnel builder for COD business or even e-commerce in general, with the best support team ever they help you solve any problem that you face in a matter of seconds!
I see it as a Shopify Killer with all the free plugins and features at a really affordable price for beginners and for the loading time speed we don't even talk ;), I really recommend it for any e-commerce business, lead collecting or store creation :D
20. oktober 2023
Uopfordret anmeldelse
Best platform for COD amazing funnels…
Best platform for COD amazing funnels and best support
9. oktober 2023
Uopfordret anmeldelse
excellent work!
I've been really impressed with the level of service and assistance I've received. Your team's responsiveness, empathy, and problem-solving skills have been exceptional. Keep up the excellent work!
5. oktober 2023
Uopfordret anmeldelse
Amazing support
Amazing support, Adam's support is very fast and helpfull and the platform is very easy to use and can be customized, im happy to use lightfunnels
1. oktober 2023
Uopfordret anmeldelse
Great Support!
20. september 2023
Uopfordret anmeldelse
good support
19. september 2023
Uopfordret anmeldelse
La meilleure plateforme de ecommerce
Toujours un plaisir de travailler avec la plateforme lightfunnels pour realiser les sites pour mes clients. Plus rapide et tres ergonomique.
19. september 2023
Uopfordret anmeldelse
I can't express how satisfied I am with…
I can't express how satisfied I am with LightFunnels and their exceptional support team, particularly Yousra. She went above and beyond to help me resolve numerous issues and transform my store into something truly remarkable. The level of dedication and expertise demonstrated by Yousra and the entire team is truly commendable. I wholeheartedly recommend LightFunnels to anyone seeking top-notch service and results. Thank you, Yousra, and the LightFunnels team, for making my experience outstanding!
8. september 2023
Uopfordret anmeldelse
The best funnel builder ever
8. september 2023
Uopfordret anmeldelse
Souplesse et rapidité
J'ai connu lightfunnels yas presque 1 mois. Moi qui utiliser shopify et woocomerce au paravent et d'autres, je trouve mon expérience avec eux très satisfaisante. Surtout la rapidité de créer des funnels .merci à vous et toute l'équipe
1. september 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.