Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Jag har köpt min andra CellFlow Mini 100. En utomordentlig luftrenare. Inte en massa onödiga finesser, den gör bara sitt jobb och drar ytterst lite ström. Filter som räcker länge. Jag är mycket nöjd m... Se mere

Bedømt til 1 ud af 5 stjerner

Ich habe einen Luftreiniger von Lightair. Nachdem ich das Gerät eine längere Zeit nicht benutzt habe, funktioniert es nicht mehr. Die LED's leuchten, aber es ist keine statische Aufladung vorhanden. I... Se mere

Bedømt til 5 ud af 5 stjerner

Very silent (just a small no-highpitched whisper if you get close to it). Easy. Low maintenance: no filters, just washing and drying the colector, and a small brush for the three needles. Low consumpt... Se mere

Bedømt til 4 ud af 5 stjerner

Ich hatte das große Pech,meinen Ionisator per Vorkasse in der Ferienzeit der Firma zu bestellen! Meine E Mails wurden eine lange Zeit garnicht beantwortet! Somit war eine lange Zeit nicht klar, wie me... Se mere

Virksomhedsoplysninger

  1. Hvidevareforretning

Skrevet af virksomheden

LightAir makes a life-changing health improvements for people with asthma, allergies and COPD, as well as for children, the elderly and the ill, who are most sensitive to infections, fine particles, and ultra-fine particles.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Plugging Product Issue with Huge Disappointment

The product is working well and I am pleased. it arrived in a timely manner but the problem was the cord enclosed. Not for the USA. I emailed Lightair over 8 times for an answer regarding the plugs without any response. Still no response. I used a store bought adapter plug until my daughter found some plugs. I am still not sure about the watts and voltage. Both plugs types are made in China. This was disappointing for the past two plus weeks. Hopefully LightAir was on holiday.

19. december 2022
Bedømt til 5 ud af 5 stjerner

Silent, low-maintenance, beautiful, much better breathing

Very silent (just a small no-highpitched whisper if you get close to it). Easy. Low maintenance: no filters, just washing and drying the colector, and a small brush for the three needles. Low consumption (I could not check the electric bills yet, though). Beautiful appearance; it integrates well in the rooms. Small inconvenient: must be placed 1 meter from walls, so in small rooms it may lie in the very center, attached by a thin grey wire. Light, easy to move from one room to another one. It does work: my permanent sinus congestion has gone away; I can breath now. I just washed the colector today and there was a layer of dirt (spider-web like) around; definitively, it must be trapping some mold and more stuff inhabiting my house.

14. januar 2023
Bedømt til 1 ud af 5 stjerner

This is a scam

This is a scam, the item was not delviered, they do not respond to my emails and I have not received a refund!

7. september 2022
Uopfordret anmeldelse
LightAir -logo

Besvarelse fra LightAir

Dear Juana,

I cannot find your order number, are you sure you have order it directly from lightair.com or elsewhere? Please send us your order details and I will be happy to help you out.

Best Regards
LightAir Team

Bedømt til 1 ud af 5 stjerner

I ordered your products from the UK and…

I ordered your products from the UK and I was not told that I had to pay 30% extra on taxes!!!! I never got the prodcuts, I have not gotten a reufnd and I am being threatend by UPS constantly to pay taxes and interests!

18. august 2022
LightAir -logo

Besvarelse fra LightAir

Dear Alaide,
I'm so sorry that you did not recieve the air purifiers. I have looked it up and the products have been returned to our warehouse due to unpaid customs taxes. As stated in the terms and conditions in our website we are not including local fees and taxes. Please get in contact with us to sort out if you want a refund or the products sent out again. I truly apologies for the inconvience.

Best Regards
LightAir Team

Bedømt til 5 ud af 5 stjerner

Thank you LightAir for the Ionflow SIgnature 2

I have been using the Ionflow Signature 2 for a few weeks. While it may not be a 100% solution, things have noticeably improved: the air seems much better (considering my residence is in a small city) and my previous light-headedness is all but gone.

24. april 2022
Bedømt til 1 ud af 5 stjerner

Never again

Purchased the IonFlow in hopes of giving our bedroom some better air quality.

To make a long story short, after three days of use, every outline of stuff that stood against our white walls (ie mirror, paintings, shelves etc) turned dark grey. Even the painting that hangs three meters away from the IonFlow had a thick dark edge around it.

We do not smoke nor do we live by a busy street (ie pollution, coupled with the fact that we live in Stockholm which is not a generally polluted city). We do however burn the occasional candle (in another room!!!), which it should handle! I'm absolutely shocked. We will have to repaint the walls as the soot doesn't come off.

One of the worst purchases I've ever made.

Adam

26. januar 2022
Uopfordret anmeldelse
LightAir -logo

Besvarelse fra LightAir

Hello Adam,

A stated in the manual you cannot use oil based candles in combination with the IonFlow because of the soot generated by the candles. Use candles made by stearin instead. Please note that all sources which generates soot particles such as car fumes, candles, fire places etc will add increase the particle concentration in the air.
IonFlow Technology cleans the air from the most harmful particles; fine, ultra-fine and nanoparticles. So in indoor environments with high particle levels you may have this issue. On the other hand this is a clear signal that you really need an air purifier in your home.

Best Regards
LightAir Team

Bedømt til 5 ud af 5 stjerner

Like it

Like it. Does what it is supposed to. Device arrived within a week and has been on ever since. Whil I cannot give atechnical review, I can state that the air in the room is noticeably cleaner, with residal odours maredly reduced. Great product.

28. december 2021
Bedømt til 4 ud af 5 stjerner

Delivery and customer service

Delivery of the air purifier was quick but I was sent the design that was made for continental Europe instead of the one for the UK or Ireland. So, I asked customer service about it and after some investigation, the agent I was dealing with got the correct design sent to me for free. This gesture was very much appreciated. Thank you.

24. december 2021
Bedømt til 5 ud af 5 stjerner

Does the job: Stand the test of time, easy to maintain

After 6 months, finally fully confident to endorse Lightair.

I live in a flat on a main street with perpetual air and pedestrian pollutions. I also burn incense on a daily basis. Since I work from home, my air purifier has to be constantly running 24/7. Especially since opening the window during sleep is NOT an option due to the noise from the main road.

I notice significant speed and quality improvement within the first month of purchase. The filtering efficiency is quite high considering its size. The only thing one needs to be mindful of, is to clean the ioning copper cone and the needles regularly (every 2 weeks), especially if you use it on an intensive basis.

The devise is also so quiet, that I can hardly notice it running.

Overall worth the investment. I can say bye bye to the HEPA based filter technologies.

Works wonderfully as a night light too!

8. juli 2021
Bedømt til 1 ud af 5 stjerner

Very poor service.

After reading good reviews i thought i would buy this- not cheap but thought it would help with hayfever. When UPS delivered the item they wanted another £118 import tax- this was clear on the website and my recipes even stated ‘free shipping’. I have contacted the company twice for a refund ( i refused delivery) nothing yet- and i have now opened a pay pal dispute. The company not responding just leaves me feeling somewhat very disappointed. Customer services should be paramount. Do not recommended the company.

3. juli 2021
Bedømt til 3 ud af 5 stjerner

Funktioniert nicht

Die Lieferung war zügig. Produkt wirkt nicht so hochwertig wie auf den Bildern der Website. Es gibt keine ausreichenden Tipps zur Problemen. Das Gerät summt relativ laut, trotz Reinigung der Nadeln und des Kollektors. Auch scheint es nicht wirklich zu funktionieren - am Kollektor haftet kaum Staub o.ä. und im Raum liegt genauso viel Staub auf den Oberflächen wie vorher.

7. juni 2021
Bedømt til 5 ud af 5 stjerner

Our second purchase!

Great product, we’ve bought our first IonFlow about 10 years ago and now the second one in good for the upper floor.
It works great and makes dust heavier so this is not flying around. Great alternative to a filter.
Shipping is fast. Communication is great.
Thanks!

23. maj 2021
Bedømt til 1 ud af 5 stjerner

bad service

The product may be good (I can not judge) but the customer service is the worst. They wouldn't accept my return although the product was unused. Have to try my luck via PayPal now.

3. maj 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New air in my house.

Fantastic. This ionizer far exceeds expectations. Personally, I always leave it on and you can feel the difference compared to before. I keep it in my bedroom and one thing I've noticed is that I wake up more rested, and generally have cleaner nostrils in the morning. I'm thinking of buying a second one to put in the living room. Absolutely recommended.

1. april 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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