Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The call centre was excellent Tom sorted my pet insurance out as I couldn't manage with online. Went through policy with me also sending postal copy ad well as online for ease of reading. Would recomm... Se mere
Virksomheden har svaret
Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to mak... Se mere
Virksomheden har svaret
Had to phone up today regarding my renewal for my 2 dogs and spoke to Tom, he said he was from the Customer Service team. He was extremely helpful and answered my questions and explained everything... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Kontaktoplysninger
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Storbritannien
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,4
Fremragende
1 t anmeldelser
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy process and more competitive than…
Easy process and more competitive than my current insurer
13. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you found the process easy and that you were happy with our pricing. Thank you for choosing us to protect your pet 😊
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you found a very good price for your cat’s insurance. Thank you for choosing us to protect your pet 😊
Giving peace of mind at a good price.
7. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re delighted to hear you’re happy with the peace of mind our cover provides and that you found it good value. Thank you for choosing us to protect your pet 😊
value for money
9. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re delighted to hear you found our cover good value for money. Thank you for choosing us to protect your pet 😊
Prices
Happy with the company and the price, I had to do a lower premium but happy with pricings
8. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you’re happy with the company and pricing options available. Thank you for choosing us to protect your pet 😊
Everything appeared straightforward and…helpful
Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries
4. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear our team were helpful in answering your queries and supporting you through the process. Thank you for choosing us to protect your pet 😊
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you’re happy with our service. Thank you for choosing us to protect your pet 😊
Straightforward and enough options on…
Straightforward and enough options on line. Easy to set up payments
5. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found the process straightforward and easy to set up payments. Thank you for choosing us to protect your pet 😊
Hugely expensive of course
Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.
5. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback Sue. Although premiums can change because of a customer’s or pet’s details being updated (such as a change of address or a pet’s neutered status), we have never charged a £25 fee to customers to make changes like this.
We’d like to understand more about your experience and investigate further, so please contact us on 020 3750 0022 (lines are open 9am – 5pm Monday – Friday).
Very quick and reasonably priced
2. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear you found the process quick and the pricing reasonable. Thank you for choosing us to protect your pet 😊
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re pleased to hear you found our cover great value. Thank you for choosing us to protect your pet 😊
Very clear and easy to understand when…
Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !
1. maj 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re delighted to hear that you found setting up your policy clear and easy to understand and that you were happy with the price offered. We appreciate your comments and hope that, should you ever need to make a claim, you continue to have a positive experience with us. Thank you for choosing us to protect your pet 😊
Very straightforward and clear
26. april 2026
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback! We’re really pleased to hear that you found the process very straightforward and clear. Thank you for choosing us to protect your pet 😊
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.
Besvarelse fra Lifetime Pet Cover
Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊
Besvarelse fra Lifetime Pet Cover
Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.
The lady I spoke to was extremely…
The lady I spoke to was extremely efficient and polite and helpful
22. april 2026
Besvarelse fra Lifetime Pet Cover
Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.
Besvarelse fra Lifetime Pet Cover
Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!
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