Life on Ice Ltd Anmeldelser 117

Excellent experience. We were really impressed by the professionalism and personal human touch they provided for a highly emotive and incredibly important courier service. We felt it was worth the extra money and would highly recommend them to others.

Bob and his team were excellent from start to finish. Bob was quick to get back to us with a quote and demonstrated with every detail of that initial communication Life on Ice’s highly professional approach. Bob and his team lived up to expectations, keeping us informed and reassured throughout the whole process. Highly recommended.

Bob and the team were nothing but amazing. So effcient and quick to respond and I can happily say transported our Embryos within a tight deadline and most importantly, safely!

Amazing, professional and given full peace of mind. This was a rushed transport and I was worried we wouldn’t meet our transfer window but Bob and the team were fantastic. Would highly recommend.

We contacted quite a few companies to transfer our frozen embryo from London to Nottingham. Life On Ice was by far the most competitive quote we had for a hand carry service. We felt that we could really trust Bob to look after our precious cargo and he was very responsive to our communication from the get go. The transfer went smoothly and efficiently.

Bob offered a competitive quote and the positive reviews were reassuring when it can be a daunting and unfamiliar process. Bob worked quickly with me and both clinics (completing paperwork etc) to arrange a transfer date, and updated me via text when the transfer was complete. The service also felt very personable. So other than choosing a courier, the rest of the process required little of me which was a welcome relief. I would recommend Life on Ice to others. Thank you Bob.

We recently had to have samples brought up from London to Edinburgh. Having looked at several couriers, their services, and costs. Life on Ice were the top choice. From the initial contact through to completion of the sample transfer, we were kept well informed of every step of the way. They made our lives easy and put us at ease. I highly recommend them to anyone who requires samples transferred.

Life on Ice made the transfer of my frozen eggs across the country a seamless experience. I was worried before I started the process but Bob took the stress out of every stage so that by the time the day came round I was barely worried about it. Once the consents were all signed Life on Ice handled everything and Bob updated me at each step. I was so reassured by their regular emails and they answered any questions I had. He let me know as soon as they arrived safely so I wasn't left wondering for hours. Overall such a smooth service and would definitely recommend.

From a daunting experience of choosing a courier to transport our embryos between clinics, Life on Ice stood out as not the cheapest but certainly the most reliable. From our initial enquiry we had immediate straight forward communications with Bob which made us feel confident in our choice of courier. We were kept up to date with the progress and when we needed to do our part to ensure a smooth and safe transportation. Definitely value for money and peace of mind using Life on Ice. Thanks to Bob and the team at Life in Ice.

Great communication both with me and the hospitals. Quick and affordable.

Life on ice provided us with an excellent, seamless, worry free service in transporting our embryos from Oxford to Sheffield. Bob provided detailed and comprehensive answers to all the questions we asked him when we trying to understand the process. He always responded promptly when I emailed him, but we never felt pressured to rush to a decision when we were shopping around for a courier. Their price is very competitive with other couriers and they provide a complete service with very high standards. We are really happy that we chose them for the process. Thank you.

We used Bob to transfer our embryo from Glasgow to South Wales and could not have been happier with the service. We received quotes from a few different companies, Bob was not the cheapest but not the most expensive and after reading his reviews, that made my mind up. The transfer was completed with no issues. Thank you

Bob stepped in at late notice to help us with our transfer when our previous arrangement broke down. He was responsive and clear in his communications (telephone, text, email) including all the necessary paperwork. He liaised with the two clinics and made it happen for us. Fair price based on the short notice he had. Thank you Bob/Life on Ice!

Bob had excellent communication, I felt at ease and comfortable that my eggs would arrive safely at the new Clinic.

Thank you again Bob for the smooth process.

LOI/Bob came very highly recommended from my previous clinic, I have to say I found the process itself very overwhelming; thankfully Bob put my mind at ease straight away with his kind nature and superior knowledge of the overall process including additional information on his initial contact email. I immediately felt less pressure and that this wasn't 'just another job' which is super important when going through fertility treatment- everything can feel very sensitive. The service was seamless upto the final shipment date, which I really appreciated. Bob would keep me updated alongside his constant communication with both my new & old clinic- including the paperwork (!!) which again I really appreciated. The price was super reasonable & great value, plus it's important to say Bob will kindly work with you, which is so supportive during a time when you can feel asthough costs are never ending! I knew I could just relax (and focus on other things) whilst the shipment was taken care of. My sample was delivered yesterday, and I can now proceed with treatment- I can't thank Bob enough for his personable & professional service, it meant so much to me and I genuinely appreciate it. I would highly recommend, and very much trust Life on Ice and Bob. Fantastic service!!

Bob got back to me straight away after my initial enquiry. He liaised between both clinics to arrange pick up and drop off and I felt totally comfortable he was going to manage the transport well, which he did. Price was reasonable which included all insurance for comfort. Wouldn’t hesitate to recommend!

Bob was so fantastic from beginning to end of the process. He was so reassuring and also really cared about what he was transporting and understood the anxiety and sensitivities around it. During a stressful process he made everything feel calm and in hand.

Was very nervous having to ship out embryos over to Glasgow. Bob was every ensuring and informative about the transfer. Keeping us up to date on each stage.
I would like to thank 'life on ice' for all they have done

Excellent service with clear communication throughout. Bob was very helpful and I felt our precious cargo was in safe hands.

We used Life on Ice to transfer our gametes from the UK to France. Bob was helpful and responsive at every stage and the whole process was seamless! They also accommodated the transport date at short notice which was great. Definitely recommend.