Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've used this service countless times since moving house. My flat is tight on space, so items like a ladder, gardening tools or industrial hoovers aren't things we can have lying around gathering dus... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve used the Library of Things a couple of times now. I’ve borrowed a drill to put up some shelves and a mic and speaker to host a house party. It’s so easy and takes away all the hassle of buyin... Se mere

Bedømt til 1 ud af 5 stjerner

Received the tool in horrible condition, smelly, falling apart, and not working. Now they let me pay for it more than the tool is worth because I failed to claim the defect. It's obviously been... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is a brilliant idea! Very convenient and close to home. We've been borrowing the Carper Cleaner for a couple of years and it works well. Easy to book, collect, use and return. Makes so much sense... Se mere

Virksomhedsoplysninger

  1. Værktøjsudlejning

Skrevet af virksomheden

Fed up of buying stuff you don’t really need? Us too. Consumerism isn’t working for our communities, our pockets or the planet. We're a social enterprise helping communities affordably access tools for cleaning, DIY, gardening and more from local high streets across London for a few pounds a day. Cut down on clutter. Save money. Reduce waste. We work in partnership with top producers like Bosch, STIHL and Kärcher to make it simple and convenient for neighbours to share and learn new skills, rather than buy new. Open across 20+ locations in London - with more on the way across the UK.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

An excellent and invaluable service

I’ve used the Library of Things a couple of times now. I’ve borrowed a drill to put up some shelves and a mic and speaker to host a house party. It’s so easy and takes away all the hassle of buying and then storing something you’ll only use once. The lockers are so easy to use, the communication is brilliant - you get so many text and email reminders with all the information.

I had an issue with my Thing when I borrowed the speaker as it was being fixed at my local library so I got moved to a different nearby locker and a small discount.

This organisation really care about giving back to the community. They also have email newsletter which are full of opportunities, tips and tricks and community projects. I recommend it to all my friends particularly renters!

18. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really low prices and more sharing!

Really low prices, it was easy to find out what is available right now and it's wonderful that I don't have to buy a carpet deep-cleaner, when we can have a communal one instead! After this good first time I think I will book it every six months.
Saves house space and a lot of money, thank you so much for providing this service!

12. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Reasonable prices and easy to use service.

I've used this service countless times since moving house. My flat is tight on space, so items like a ladder, gardening tools or industrial hoovers aren't things we can have lying around gathering dust. Popping down to the local library to pick these things up as we need them was incredibly useful. Reasonable prices and easy to use service.

15. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend!

This is a brilliant idea! Very convenient and close to home. We've been borrowing the Carper Cleaner for a couple of years and it works well. Easy to book, collect, use and return. Makes so much sense. Reduces waste and saves your pocket! :)

5. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Received the tool in horrible…

Received the tool in horrible condition, smelly, falling apart, and not working.
Now they let me pay for it more than the tool is worth because I failed to claim the defect.
It's obviously been in an unusable state for a long time, yet it's still being lent out, and I had to pay for it.
If power tools are being inspected in the same intervals, this is just dangerous.
Shady practice, rip-off.
For the money wasted, I could have bought a new tool.

9. marts 2026
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Hi Phil, thanks for getting in touch! We sent you an email about this which we haven't heard back from, which explains our policy further.

The machine was found to be in terribly poor condition after your borrow, and you hadn't reported this to us. As outlined in our terms, any missing or damaged parts not reported at collection may be chargeable, and we don’t charge for reasonable wear and tear when it’s reported promptly. But where damage isn’t reported at the time, we’re limited in how we can attribute it after the fact. As this wasn’t raised with us during the borrow, to review this fairly, we would need any photos showing the condition of the cleaner at the point of collection or any additional evidence that supports that the damage was already present. If you’re able to share this, we can reassess the charges alongside the technician’s report.

We do want to resolve this properly and fairly, and if there’s clear evidence the condition was pre-existing, we will absolutely take that into account. Thank you!

Bedømt til 5 ud af 5 stjerner

Amazing idea

Amazing idea. Rented a circular saw today to cut skirting boards and it saved me a fortune. Such a great idea. Would highly recommend. Support it to keep it going. Reduce, reuse, recycle, borrow!! Love it!

4. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Garden and so on

I have redone my garden last summer and I was happy to pick up the tools from my local library. No rush no complicate.
This spring I will be visiting the library more often.

1. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is such a great service

This is such a great service, in the last few months we have borrowed a carpet cleaner, jigsaw and circular saw. Exceptionally easy to borrow and all in good working order. Love the fact its based in the local leisure centre and can pick up after a class!

10. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am greatly enjoying reading Library…

I am greatly enjoying reading Library of Things regular newsletter. It is always full of interesting items about what users have been doing with the things they borrow. I am learning a lot I did not know and feel very happy that Library of Things exists and is going from strength to strength. as soon as a branch opens near me I will be down there like a shot borrowing all their stuff.

6. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Library of things has sorted me out!

Library of things has sorted me out multiple times! I have borrowed drills and thermal imaging cameras from them and they've been great. Excellent interface, great customer support and a great blessing to the community.

13. december 2025
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review, Joel - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

Really lovely idea and has lots of…

Really lovely idea and has lots of useful things. Have used the staple gun to upcycle chairs, the planer to fix a door, and the drill to install a key safe. Much easier than buying tools as I live in a small flat.

31. januar 2026
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review, Joseph - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

I borrowed the thermal camera

I borrowed the thermal camera to examine some renovation work done on our house and look at some elements we haven't done yet. It worked well for me and I would recommend the service.

Borrowing was very easy, as was returning. The lockers were easy to find, you enter a code which they send in an email to retrieve and return the item.

Each item has a guide provided online so you can prepare in advance.

8. januar 2026
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

Easy Hassle Free Hire.

I hired a carpet cleaner which was easy to collect and return. An excellent idea and I will look to use again.

16. juli 2025
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review, Diane - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

Old lady shifts heavy stuff

I used the trolley to move heavy stuff - it was great!

22. oktober 2025
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

Library of Things is a Great Idea

This is such a great idea - borrowing instead of buying. Borrowing instead of buying saves much needed space and the costs are so reasonable. Equipment is so easy to pick up - and to return, and clear instructions are given. You even get the correct carpet cleaning fluid when you borrow the carpet cleaner.

20. oktober 2025
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review, Sandra - we really appreciate your support for Library of Things! 💜

Bedømt til 5 ud af 5 stjerner

So quick and easy

Borrowed an electric drill to screw down the slats on a set of bunk beds. Would have taken me hours manually. Was able to collect same day so simple and easy with everything I needed including links to video instructions. Reasonable price too - will use again!

9. januar 2026
Uopfordret anmeldelse
Library of Things-logo

Besvarelse fra Library of Things

Thanks so much for this review, Kay - we really appreciate your support for Library of Things! 💜

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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