Liberty Cremations Anmeldelser 

65
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

A caring professional service was provided by Richard and his staff at Liberty Cremations in Uckfield. The consideration shown following my stepfathers death, and the ease with which they handled the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

very professional and understanding at a difficult time so helpful, all questions answered, no frills, just plain speaking,nothing seemed to be too much for them. I recommend them 100%

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service very courteous at every stage Helpful and friendly phone number to call when needed also received calls keeping me updated and check if there’s anything they could help with. We us... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were so impressed with the whole service provided by Liberty. Everyone we came into contact with was kind, friendly and compassionate. The whole process was dealt with efficiently and respectful... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kremering

Oplysningerne kommer fra forskellige eksterne kilder

At Liberty Cremations we understand that some people would like a simple farewell that gives them the opportunity to have a ceremony that reflects them and their life, without the traditional formalities that are often unwanted.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(65)

12 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Definitely recommend.

Can't recommend them enough. Made the whole process run smoothly with out any stress. Thank you Liberty.

20. december 2023
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Besvarelse fra Liberty Cremations

Thank you for your kind words, please take care

Bedømt til 5 ud af 5 stjerner

I was a nervous wreck when I contacted…

I was a nervous wreck when I contacted Liberty Cremations I had just lost mum the ladies on the phone were so kind patience understanding caring and very informative. Not only was I very ill I had caught what killed my mum and I was sorting out mums cremation if it wasn't for the lady's on the phone I wouldn't have managed it thank you from the bottom of my heart ♥

18. december 2023
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Besvarelse fra Liberty Cremations

Thank you very much for taking the time in leaving this review. We are glad to read about how we helped you, the team are honoured to have supported you. Please take care

Bedømt til 5 ud af 5 stjerner

Genuine care for people

My experience with Liberty Cremations was so professiona il had lost both my parents and they looked after everything for me they were so compassionate, warm, friendly and I couldn't fault them in any way Thank you

15. december 2023
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Besvarelse fra Liberty Cremations

Thank you for your timing in writing this review, it is greatly appreciated. Please take care

Bedømt til 4 ud af 5 stjerner

We have used Liberty twice now and

We have used Liberty twice now and, apart from a little hiccup when the ashes went to the wrong town, I found them very sympathtic and efficient. Also very reasonable financially compared to a full blown funeral.

20. oktober 2023
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Besvarelse fra Liberty Cremations

Thank you for your kind comments and your patience with us when correcting the error. Take care

Bedømt til 5 ud af 5 stjerner

Overseas support

I did my homework online and was pleased with the available services. Speaking with a live support was free of frustration. I appreciated the patience and guidance afforded to us through this extremely difficult period. We live in the US and used the services in the UK. I will recommend your services.

3. august 2023
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Besvarelse fra Liberty Cremations

Thank you for your kind words and your time in leaving us with this review. Please take care.

Bedømt til 5 ud af 5 stjerner

Support at a difficult time

Due to the circumstances in which I used Liberty Cremations, I found Susie very knowledgable, friendly and helpful. She was always empathetic and understanding. Nothing was too much trouble, and she seemed to preempt what was needed at every stage. I would definitely use them again.

22. april 2023
Uopfordret anmeldelse
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review. We have passed your kind words onto Susie too.

Bedømt til 5 ud af 5 stjerner

Kind, compassionate, efficient and respectful

We were so impressed with the whole service provided by Liberty. Everyone we came into contact with was kind, friendly and compassionate. The whole process was dealt with efficiently and respectfully. We were also pleasantly surprised that they returned Mum's ashes on an agreed day in person. We would highly recommend Liberty. The process was so much less stressful than organising an attended cremation service, which really helped us at a difficult and emotional time.
Thank you.

31. maj 2023
Uopfordret anmeldelse
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review.

Bedømt til 5 ud af 5 stjerner

Liberty Cremations were so friendly

Liberty Cremations were so friendly, efficient and helpful. Every was quickly arranged and went smoothly. Nice touch to have my husband's ashes delivered, by hand, to the door. Great value for a wonderful service. Thoroughly recommend them

2. april 2023
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Besvarelse fra Liberty Cremations

Thank you for your kind words, take care

Bedømt til 5 ud af 5 stjerner

Liberty were so caring and attentive

Liberty were so caring and attentive, chasing troublesome documentation and keeping me informed regularly. A truly professional company.

21. marts 2023
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Besvarelse fra Liberty Cremations

Thank you very much for leaving us with a review.

Bedømt til 5 ud af 5 stjerner

Professional

Professional, courteous, compassionate, discrete while keeping the family informed every step of the way. Excellent service.

16. marts 2023
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Besvarelse fra Liberty Cremations

Thank you for your kind words

Bedømt til 5 ud af 5 stjerner

MUMS SAILING AWAY Mum was 97 and had only a few close…

Mum was 97 and had only a few close family and friends left alive when she died in February

We had talked openly about what would happen after her death

Mum had decided to be cremated but was adamant that she didn't want the fuss or extravagance of an expensive funeral
"Keep it simple" was the key

Liberty stepped in
Mum was collected within hours and cremated within two weeks
The cremation could have been attended , or not. Liberty even gave me the option of being at the cremation alone , which I thought very considerate

After the event Liberty offered to deliver Mums ashes to me at home, extremely thoughtful

As discussed with Mum, instead of a funeral, I was to compile a personalised gift pack for each of those that she loved

It was a wonderful and tearful experience going through years of photos and belongings
I carefully choose an item of jewellery or piece of memorabilia for each friend and relative who would otherwise have attended a funeral

Each pack is to be sent out ,with all her love and in her memory , from my Mum

Mum herself wants her ashes to be sprinkled at home in Scotland
She wants to be with Dad her dogs and my brother, so they could all sail away together

Liberty have been gentle calm and understanding all through our slightly alternative plan
So a huge thank you Liberty for making an extremely sad and heart wrenching situation , an efficient and easy process, just as Mum wanted x

14. februar 2023
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review, we are glad we were able to support you with all of this. I must say that some of the memorial plans you have are truly lovely and the ability to coordinate this alternative style of funeral is one reason why we created Liberty Cremations in the first place. Often families want a "no fuss" experience so that they can then arrange a personalised memorial event at a time and place of choice in the future. We are proudly part of CPJ Field which does allow us to provide additional services such as attending the funeral itself (arranged separately), so I am glad to hear this decision was discussed with our team to ensure the funeral was exactly how you wanted it to be. Please take care.

Bedømt til 5 ud af 5 stjerner

Straightforward

Straightforward, communicate well and understanding.

19. januar 2023
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review, take care.

Bedømt til 5 ud af 5 stjerner

Very kind and helpful staff

Very kind and helpful staff. Kept me well informed at all times. Very professional. We are very grateful for the servixe we received from Liberty. Thank you.

14. november 2022
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review, please take care.

Bedømt til 5 ud af 5 stjerner

At a time of great emotional sadness…

At a time of great emotional sadness they were very helpful and mindful of our needs, following my deceased mum's wishes for no ceremony and palaver an excellent service so pleasant to deal with, thank you to all concerned

12. oktober 2022
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us a review. We are glad we were able to help you.

Bedømt til 1 ud af 5 stjerner

Disrespectful to request a review after…

Disrespectful to request a review after someone has died. Congratulations you burnt a body of a loved and cherished member of the family...i had to case at every step including the return of the ashes...may I suggest you respect the desd and stop chasing for a review

18. august 2022
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Besvarelse fra Liberty Cremations

Please accept our apologies for asking you to leave us with a review. It is our aim to provide the very best support to the communities that we serve, and increasingly we know that individuals seek direction from the internet when making their choice of funeral director. This is why we ask clients to leave us with a review so we can ensure we are always providing the best service. Your comments are well noted and we will ensure you are not contacted by us again.

Bedømt til 5 ud af 5 stjerner

Thank you

Gillian could not have been more helpful, and was so nice to talk to. Thank you for all your help.

18. august 2022
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Besvarelse fra Liberty Cremations

Thank you for taking the time to leave us with a review. Please take care

Bedømt til 5 ud af 5 stjerner

Resting with the family

Liberty ensured that my cousin's ashes were transported at no extra cost and spread at the memorial garden in Brighton's crematorium. This is where his mother and my close relations' ashes had been spread over the decades. I was kept up to date during every stage of the process. Thank you

13. maj 2022
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Besvarelse fra Liberty Cremations

Thank you for taking the time in leaving us with a review. Please take care

Dette er Trustpilot

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