Mia and Abby have both been extremely helpful and responsive when it has come to me renting out my property. The service thus far (being only in the first month of renting the property) has been great... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Once engaged, LettingaProperty was great in resolving my tenant issue - timely and succinct actions to close the request. The only challenge was this took a while to pick up, due to a staffing change... Se mere
I totally recommend giving LettingAProperty.com a chance to manage your rental properties. I moved to them from local agents almost 2 years ago. I was given a dedicated property manager, Casey, who ha... Se mere
Virksomheden har svaret
I gave 5 stars simply because of direct experiences with Natalie Deakins Natalie was my main contact after the tenant stops paying his rent, The tenant stops taking my calls Natalie worked hard... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.
Kontaktoplysninger
7 Ardent Court, William James Way, Henley-in-Arden, B95 5GF, Warwickshire, Storbritannien
- 03335778888
- comms@lettingaproperty.com
- lettingaproperty.com
4,4
Fremragende
700 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 52 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very unprofessional - a holding deposit does not hold a property!
One would assume that paying a 'holding deposit' would 'hold' a property. I was sadly mistaken.
After completing the application and being accepted by the landlord I paid a holding deposit. We then told the children where we were moving to, showed them pictures of their new rooms and booked a removal company as the move in date was in less than two weeks.
A few days later I received an e-mail from Lettingaproperty.com asking me to reapply with the message "Apologies, we have had a system error that has wipes your information. Please could you fill out the application again".
I did re-apply, but was a little confused as I had paid a holding deposit but it was now showing on the system that I had no longer been accepted for the property.
I called lettingaproperty.com and was told by the tenancy manager that what had actually happened was that the landlord had continued with other viewings and wanted to open up the applications to two other potential tenants (but clearly wanted to still keep me as an applicant in case the preferred tenants chose not to proceed).
Rather than telling that landlord that this was very underhand and very unprofessional, lettingaproperty.com agreed. Not only that, but lettingaproperty.com lied to me on the e-mail saying that I had to resubmit my application due to a system error.
It was clearly not a system error, but a complete lack of integrity on behalf of the landlord and lettingaproperty.com
23. april 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Rachel,
Thank you for taking the time to leave a review. I’m sorry to hear about your experience.
We take concerns like this very seriously. Unfortunately, we haven’t been able to identify the tenancy from the information in your review, so we’re unable to investigate what happened.
If you’re happy to contact me directly at helen @ lettingaproperty.com with the property address or the email address used for your application, I’ll personally look into this and come back to you.
Kind regards,
Helen
Operations Manager
Lettingaproperty.com
LAP have always been very good
LAP have always been very good, and great value. However since Ryan D has taken the rains, service has improved immensely, fast and accurate responses - he is highly recommended !
If you are with a traditional 10% agent - switch you’ll save a fortune !
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi,
Thank you for your fantastic review and for your continued support.
It’s great to hear you’ve always found value in our service, and I’m especially pleased Ryan has made such a positive impression. I’ll make sure your kind words are passed on to him.
We really appreciate your recommendation and look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Excellent Customer Service
I have been with Letting a Property for a number of years now. I particularly appreciate the customer support I have received from Charlotte Clarke and Casey Clifton. They are both very responsive to any query I may have and always keep me informed on progress, working towards resolving the issue as soon as possible.
Zahidah
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Zahidah,
Thank you for your kind review and for being a valued landlord over the years.
I’m delighted to hear Charlotte and Casey have continued to provide the responsive support and communication you expect. Keeping our landlords informed and resolving issues as quickly as possible is exactly what we aim to do.
I’ll make sure your lovely comments are shared with them both.
Helen
Operations Manager
Lettingaproperty.com
Excellent tenancy management service
Excellent tenancy management service. Professional, responsive, and highly reliable. Communication has always been clear, and all tenant and property matters have been handled efficiently. I am very satisfied with the service and would gladly recommend them to other landlords. Special thanks to Ryan Daines.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi,
Thank you for taking the time to leave such a positive review.
I’m delighted to hear you’ve been pleased with our tenancy management service. Providing clear communication and reliable support is what we strive for, so it’s great to know that’s been your experience.
I’ll be sure to pass your kind comments on to Ryan. He’ll really appreciate them.
Thank you again for your recommendation.
Helen
Operations Manager
Lettingaproperty.com
Excellent service
Thanks Charlotte for your support resolving all issues
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi,
Thank you for taking the time to leave a review.
I’m really pleased Charlotte was able to help resolve the issues for you. I’ll make sure your kind comments are passed on to her.
We appreciate your feedback and your continued support.
Helen
Operations Manager
Lettingaproperty.com
Efficient and responsive agent
I had an efficient and responsive letting service, specially thanks to the extra efforts put into the case by Kelsey Hall, which is rare and valuable in this market.
I strongly recommend their services.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Dr Kimiabeigi,
Thank you for taking the time to leave such a positive review.
I’m delighted to hear you found our service efficient and responsive. Kelsey will be especially pleased to read your kind comments. She always works hard to support our landlords, so it’s lovely to see her efforts recognised.
We really appreciate your recommendation and look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Kelsey talked us through every step of…
Kelsey talked us through every step of the referencing and made it clear what was needed. Made it a lot easier for us!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Leanne,
Thank you for your lovely review.
I’m so pleased to hear Kelsey made the referencing process straightforward and took the time to explain each step. We know moving can be stressful, so it’s great to hear she helped make the process easier for you.
I’ll make sure your kind comments are passed on to Kelsey.
Helen
Operations Manager
Lettingaproperty.com
Great service
I felt very looked after by Luke and Ryan. After being disappointed by another letting agency whose staff were impossible to pin down, it was very reassuring to be able to speak with competent and helpful people. The service was great and we're definitely off to a good start!
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Silvia,
Thank you for your lovely review.
I’m delighted to hear Luke and Ryan made such a positive impression. We know how important good communication is, especially after a disappointing experience elsewhere, so it’s great to know you felt well looked after from the start.
I’ll make sure your kind comments are shared with them both.
We look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Charlotte and Mia are very responsive
Charlotte and Mia are very responsive, helpful and lovely
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Roger,
Thank you for your kind review.
I’m really pleased to hear Charlotte and Mia have been responsive, helpful and supportive. I’ll make sure your lovely comments are passed on to them both.
We really appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Charlotte and Natalie have gone above…
Charlotte and Natalie have gone above and beyond dealing with nightmare tenants who have repeatedly paid rent late. Charlotte has continued to chase the tenant unprompted and was very professional and sympathetic with us. They have been brilliant especially the last few months. Thank you ladies! Tenants have now vacated and we have our property back! It has been super stressful and they took it off my hands and helped with it all. We couldn't have done it without their help.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Isil,
Thank you for taking the time to leave such a thoughtful review.
I’m really pleased Charlotte and Natalie were able to support you through what sounds like a very challenging time. Situations like these can be incredibly stressful, so it’s great to hear they were able to take some of that burden off your shoulders and keep you informed throughout.
I’ll make sure your kind words are shared with them both. Thank you for your continued support and for trusting us to help when you needed it most.
Helen
Operations Manager
Lettingaproperty.com
Kelsey has been a super star
Kelsey has been a super star. Very grateful for all the support. Thank you!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Kate,
Thank you for your lovely review.
I’m delighted to hear Kelsey provided such great support. She’ll be really pleased to know she made such a positive difference, and I’ll be sure to pass your kind words on to her.
We really appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Charlotte Clarke has been very helpful…
Charlotte Clarke has been very helpful and understanding with the situation at the moment and is continuing to support me to be able to get the client vacated from my property she has arranged and rent that was owed to me promptly and quickly and I can’t thank her enough for the support in this frustrating time
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Paul,
Thank you for your kind review.
I’m really pleased to hear Charlotte has been able to support you during what has clearly been a frustrating time. Helping landlords through difficult situations and keeping them informed every step of the way is exactly what we aim to do.
I’ll make sure your lovely comments are passed on to Charlotte. Thank you for taking the time to share your experience.
Helen
Operations Manager
Lettingaproperty.com
A good company to use for your property…
A good company to use for your property needs. I was particularly pleased with how well Charlotte Clarke was able to help with managing my property and liasing with my tenant.
Thanks for all the help Charlotte!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Jordan,
Thank you for your kind review.
I’m really pleased to hear Charlotte was able to support you with managing your property and liaising with your tenant. I’ll make sure your lovely comments are passed on to her.
We really appreciate your feedback and your continued support.
Helen
Operations Manager
Lettingaproperty.com
Casey was absolutely outstanding!
Casey was absolutely outstanding with helping us secure our new flat! Not only she went above and beyond but also she was down to earth and helped us understand new things that we needed to complete. Can't describe how smoothly everything went with that kind of service! Superb!
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Mateusz,
Thank you for such a lovely review.
I’m delighted to hear Casey made securing your new home such a smooth experience. Taking the time to explain each step and making the process as straightforward as possible is exactly what we aim for.
I’ll be sure to share your kind comments with Casey.
Helen
Operations Manager
Lettingaproperty.com
Besvarelse fra LettingaProperty.com
Hi,
Thank you for your kind review.
I’m really pleased I was able to help. It was a pleasure supporting you, and I appreciate you taking the time to leave your feedback.
Wishing you all the best.
Helen
Operations Manager
Lettingaproperty.com
Really good service so far from Letting…
Really good service so far from Letting a Property, the set-up and recent support from Charlotte Clark has been timely and valuable.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Graeme,
Thank you for your review.
I’m delighted to hear you’ve had a positive experience so far and that Charlotte’s support has been helpful and timely. I’ll make sure your kind comments are passed on to her.
We look forward to continuing to support you.
Helen
Operations Manager
Lettingaproperty.com
Huge thanks to Charlotte Clarke
Huge thanks to Charlotte Clarke for an amazing support! She is knowledgeable, professional, and consistently goes extra mile to ensure everything runs smoothly. Even if there are questions outside her usual remit, she never hesitate and always took initiative to research the information and returned with a viable solution. It’s been a pleasure dealing with her, and I’m looking forward to another great year ahead with LettingaProperty.com.
Keep up the fantastic work!"
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Jitin,
Thank you for such a thoughtful review.
Charlotte will be genuinely pleased to read your comments. She takes a lot of pride in supporting landlords and always tries to go the extra mile to find solutions and keep things running smoothly, so it is lovely to see that recognised.
We really appreciate your continued support and look forward to working with you over the year ahead.
Helen
Operations Manager
Lettingaproperty.com
Very helpful when problems arise and…
Very helpful when problems arise and extremely good at keeping me up to date with all the changes that have recently come in for landlords.
I have been incredibly grateful for Charlotte who has been so helpful in chasing up tenants who are in rent arrears, she keeps me fully informed of her involvement in this process. I’m very thankful that she can do this on my behalf.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Sandy,
Thank you for your review.
I am really pleased to hear you’ve felt supported, especially when issues arise. Keeping landlords up to date and taking the pressure off situations like rent arrears is exactly where we aim to add value.
Charlotte will be very pleased to read your comments. I will make sure this is shared with her.
We appreciate you taking the time to leave your feedback.
Helen
Operations Manager
Lettingaproperty.com
I had very good support from Charlotte…
I had very good support from Charlotte Clarke was in helping sort out my issues.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra LettingaProperty.com
Hi Kevin,
Thank you for your review.
I am really pleased to hear Charlotte was able to support you and help resolve the issues you were facing. I will make sure your kind comments are passed on to her.
We appreciate you taking the time to share your feedback.
Helen
Operations Manager
Lettingaproperty.com
Very poor experience
Very poor experience. I have full maintenance package to manage my property. Multiple maintenance issues have been left unresolved, with slow responses and little practical follow-through. Quotes provided have been well above market rate. Some serious issues have not been gripped. Emails are simply not responded to.
Communication is chaotic — spread across email, portal comments and quote responses with no clear accountability, which creates delays and confusion. Overall, not a reliable or well-managed service in my experience.
4. maj 2026
Uopfordret anmeldelse
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