Letang Auto Electrical LTD Anmeldelser 

593
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great experience nothing was too much trouble. An excellent and knowledgeable team that go out of their way to make sure everything is perfect for you , we will now be using Letang Auto Electricals LT... Se mere

Bedømt til 5 ud af 5 stjerner

After being let down by another online store for same product who then took money then said not in stock till September. Contacted Dan , who said yes in stock can either fit or post I was onl... Se mere

Bedømt til 5 ud af 5 stjerner

There was a hitch with delivering my order by Evri but I was kept informed throughout and received my Thule awning by Fed Ex instead and within the original time frame. The packaging is pretty much... Se mere

Bedømt til 1 ud af 5 stjerner

Waited over 2 week for my delivery having paid £7.50 for express delivery, only to NOT get it, so emailed them, to get no reply, so I called and called them, ahh, eventually had someone answer, happy... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilreservedelsmarked
  2. Autoelektromekaniker
  3. Cylinder- og motorservice
  4. Automekaniker

Skrevet af virksomheden

We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

593 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 29 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(593)

106 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

5 Star Customer Service

I made contact with Letang AEVP a few weeks ago to discuss fitting a pull out awning for my VW T7 Transporter and received a very competitive quote for supply and fitting. In the end, I chose a different solution by fitting a Vamoose rail myself and sourcing an awning to finish the installation myself.
My search for an awning at a competitive price and quick delivery took me back to Letang AEVP and I spoke with Lataniel about availability of Thule Omnistor 4200 awning.
Lataniel could not havd been more helpful and offered delivery next day far quicker than any other quotations I received. So I placed the order and the awning was delivered the next morning! What fantastic service delivery!
I have no hesitation in unreservedly recommending Letang AEVP and will look to them first for any future requirements.

2. juli 2026
Bedømt til 1 ud af 5 stjerner

Zero order updates or goods

Ordered a Thule awning accessory 28th June, based on a delivery date of 3rd July. Have received no further updates since ordering and no response to calls, emails, live chat or WhatsApp. I would avoid at all costs.

28. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mestic 2600 aircon-

I read previous reviews before ordering! Dan beat the opposition on price by a good amount and arranged a delivery to suit me and was spot on with the time. Has also since responded to a technical question on the air con installation. I’m now looking at my next purchase.

28. juni 2026
Bedømt til 5 ud af 5 stjerner

I ordered a 5m awning to be supplied…

I ordered a 5m awning to be supplied and fitted last week, within 2 days all arrived and was fitted to my caravan over the next 2 days ( drying time for the fixture rail ) Dan and the team was punctual and professional with their approach installing the awning along with electricals all in all a very tidy job and took away all packaging )) this was also a mobile visit so i didn’t need to tow and wait over several days which was very convenient and rare. .. thanks Dan and the team id highly recommend this company. 👍

15. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I can quite honestly say I have not…

I can quite honestly say I have not dealt with a worse company in many many years.

I was looking for an Indel B air conditioner, Letang listed 4 in stock and collect within 4 hours.
I know websites don't always have the most up to date info so I called and spoke to who I now know is the owner "David".

He confirmed it was in stock and that I could collect tomorrow afternoon.
Tomorrow afternoon came, I left it till 2.30pm to make sure, but I was told it had not got to them.
This is where he explained it was held in his other warehouse in Birmingham, the warehouse he owns, but I'll elaborate on that later.

So I got the abrupt message to come back tomorrow as it wasn't there and there was nothing I could do.
I rang the next day a few times, pretty desperate at this point as it was supposed to be in stock Monday and its now Wednesday.
I was told "here within the hour, come over". Turned out it wasn't and David had no idea where it was. What he in fact wanted to do was confront me and call me rude and that I do not listen, imagine hearing this as a customer from the owner of a company... He then said you can sit here and wait for it like we are, no David I have better things to do, thanks.

He called what he made out was his warehouse which actually turns out to just be the supplier LKQ or Nova leisure who don't even particularly know him (apparently then his son owns it, he doesn't). The told him that it was only sent that day and would be 24 hours (Wednesday).
David said you can go and pick it up from the delivery company tomorrow. I had all my eggs in one basket at this point as it was after 1pm ordering from another company would be 2 days.
David emailed me the delivery company name, consignment number and where to collect.
I sent a member of my (yes David I run a very successful company) staff to collect.
Imagine my face when David now calls me accusing me of stealing my own product and that he is calling the police. At this point I had lost patience and said no problem I'll sort it with the police..
To then add insult to injury, what I actually ordered and paid for they don't even make, they sent a slightly different diffuser. No David didn't say due to all of the lies, me travelling 1hr 30 twice due to his terrible communication but I was to pay the difference or he knows where I live and will come to see me. Pathetic.

Don't believe a single word that comes from this company. I wish I had read all of these reviews before ordering.
paying the extra to never have to deal with this company is the best money I will ever spend.

22. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Job

We had a Tow Bar Fitted yesterday on our new Rapido V 68 Van. On the hottest June day ever recorded. Dan and his boys worked extremely hard and did a very neat job. Also fitted the electrical cables on the tow bar. We would have no hesitation in recommending Letang. Dan offers a very friendly and helpful service. Thanks again excellent job.

24. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good Experience

It was orderd, slight problem, rectified and delivered, cannot really ask for more.

2. juni 2026
Letang Auto Electrical LTD-logo

Besvarelse fra Letang Auto Electrical LTD

Many thanks

Bedømt til 1 ud af 5 stjerner

Disaster right from the beginning

Disaster right from the beginning - sent bike rack with broken parts and missing compts - then sent a replacement and that too had broken parts and missing bits - then it took ages to get a refund - hardly any communication back from this company - luckily I contacted someone else within the 'group' with copies fo my emails - I wouldnt touch them with a bargepole - if I acted like this company in my job then I would be out of work!!!!

1. juni 2026
Bedømt til 1 ud af 5 stjerner

Ordered an expensive item that promised same day shipping was a lie.

Ordered an expensive item that promised same day shipping if ordered before a set time and showing 6 in stock at that time. I placed the order well before the deadline and 6 days later I still do not have shipping details or confirmation of the reason for delay. Despite calling, emailing and sitting on live chat for 3 hours still no further forward. Truly appalling service so much so I have request a full refund and reported them to my card issuer.

8. juni 2026
Uopfordret anmeldelse
Letang Auto Electrical LTD-logo

Besvarelse fra Letang Auto Electrical LTD

Hi John

Your delivery is out for delivery for tomorrow 🚚
As explained it’s an air conditioner it’s not a small inexpensive parcel we can send quick 1-2 days via DPD. Or royal mail for example
As discussed last week
You bought you item June 2nd 1.08pm, unfortunately it missed the 2pm cut up processing by 52 minutes it’s was processed June 4th which take 24 hours to be picked, wrapped and then freight couriers collected Friday.

The weekend is not counted as transit days

Freight delivery is 1-2 days estimated Monday the 8th or Tuesday the 9th of June.
If you no longer require the item whilst it’s in transit you can refuse delivery tomorrow 🚚
It will be classed as a cancellation

Please show proof of refusal
Then we will refund you once we receive item back from couriers , as explained it’s coming from Air conditioner uk supplier , so all background transit will be logged with them.
Apologies in delay but some items as discussed via telephone call are not set standard generic 1-3 days shipping times

Air conditioning, Large awnings and fridges are subject to frieght either due to size or cost.

We have no problem with cancellation
This product is very sought after
Just please follow the correct protocol
Whether you keep the item on delivery or refuse

Respectful Regards


We noticed you still haven’t replied to the email send Monday the 8th June 2026

If you prefer to communicate on trust pilot
The delivery date won’t change scheduled 9th June 2026

We don’t reply to emails during the weekend as there’s no one in office just online A.I chat box

A air conditioning unit is subject to 3-4 days shipping times via frieght or special delivery.

If you like make a cancellation whilst in transit
We agree it’s an expensive item
That’s has a refrigerate canister and must be sent safely.

You will have to refuse the delivery
We understand the recent weather conditions recent heatwave's but please leave adequate time to order and receive delivery, install aircon unit and enjoy the cool breeze!

Bedømt til 1 ud af 5 stjerner

not the best if you email you dont get…

not the best if you email you dont get a reply. even ringing them up its very confusing reply. was told despachted by today may 26. bear in mind ordered 18 may. still no tracking number. sent 2 emails by the contact us page as well as replied to the email they sent the next day of ordering. tbh I wont use them again the future. wish i paid a bit more by another company as would of got item by now. if on the phone they said sorry out of stock we will refund i wouldof accepted that. but the online stock on the thule 5200 motor kit still shows in stock.

26. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

UNPROFESSIONAL

When I made the purchase for a Horrex Sliding door fly screen on the 15th April, it showed you had stock only to be notified a few days later that you do not and the earliest delivery will be the 14th May. I then received an email saying the delivery is delayed until June. I called and spoke to you yesterday (14th May) and we agreed that you shall call me back by close of business with a confirmed date. I AM STILL WAITING AND HAVE LEFT YOU 2 MESSAGES TODAY (15 MAY) PLEASE CANCEL AND MAKE A FULL REFUND.
Please do not try and make excuses and blame the supplier as you never had the audacity to call be back with an update
YOU ARE SO UNPROFESSIONAL

15. maj 2026
Uopfordret anmeldelse
Letang Auto Electrical LTD-logo

Besvarelse fra Letang Auto Electrical LTD

Hi Richard
We agree with you 100%
Refund issued
As discussed the item was on back order until the 14th of May 2026, in which your was happy to wait for it to arrive into the uk.
Due to unforeseen international shipping circumstances this item is been pushed to June 14th shipping date.
As discussed over various calls and email correspondence it’s been put on the following shipment, which we have no control of entirely, we have apologies and ask you at the time of purchase would you like to cancel and we reinstate your order once it arrives into the uk.
Many businesses as well as ourselves of facing shipping problems worldwide

Have a great weekend
Best Regards

Letang auto

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