Ordered a nice looking pair of glasses from their website i wanted to use this summer, saw that delivery option said 3-10 days. It is now day 22, still no glasses, apparently they have been in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super easy and efficient process to buy my new Le Spec sunglasses! Website was easy to navigate and loved the ability to "Try On" the glasses on your own face - game changer for online glasses shop... Se mere
I love the glasses don’t get me wrong, but when ordering the website mentioned ‘free worldwide shipping’ for orders over €60,-. The package eventually came from Australia so when it arrived in NL like... Se mere
Ordered 2 pairs online through official site lespecs.com. The shipping had some delays (took about a month and a half to deliver from Australia to Malta) but it is fairly understandable due to pandemi... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Defined by reinvention of classic shapes, and injected with sleek, modern attitude, Le Specs has forged its position in the market as a leading youth-driven and directional brand. Le Specs’ success is testament to its provocative styling and abil...
Kontaktoplysninger
McEvoy Street 110A, 2015, Alexandria, Australien
- lespecs.com
3,4
Middel
91 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best shades eva
I ordered my shades and they arrived the next day …..i couldn’t love them more !
9. september 2026
Uopfordret anmeldelse
Still waiting...
Ordered a nice looking pair of glasses from their website i wanted to use this summer, saw that delivery option said 3-10 days.
It is now day 22, still no glasses, apparently they have been in russia the last 6 days.
When I sent an email to Le specs, she just told me to look at their shipping page where it supposedly says it can take 15+ days(even though I dont find that information there), and that was that. No support, no help, nothing.
Le specs might be great, but dont order stuff based on the delivery dates they provide.
6. august 2026
Uopfordret anmeldelse
Besvarelse fra Le Specs - Official Page
Hi there,
We’re very sorry to hear about your experience and completely understand your frustration, particularly after waiting much longer than expected for your order.
We’d really appreciate the opportunity to look into this further and see what we can do to assist. Please reach out to our Customer Service team with your order number, and we’ll be happy to investigate the tracking and provide you with an update on your parcel.
We sincerely apologise for the inconvenience and appreciate your patience.
Terrible quality!
Had mine less than a year and the hinge rusted and broke, the lens popped out and they refused to replace them because I hadn’t purchased an additional warranty. Avoid!
3. juli 2026
Uopfordret anmeldelse
I ordered and paid for 2 pairs of…
I ordered and paid for 2 pairs of sunglasses from Le Specs. After 3 long days of waiting for an update on my order, they simply cancelled the main product (and trigger a refund)
At the same time, same day, they advertised the same product they cancelled for me, as part of clearance sales!!! Very poor management of parts/stock, experience is designed to fail the customer.
I will not buy from this brand again, very disappointed.
11. juni 2026
Uopfordret anmeldelse
Great experience
Great experience- fast shipping ! Heather was very helpful. I will definitely be buying again.
1. juni 2026
Uopfordret anmeldelse
Couldn’t have asked for a better…
Couldn’t have asked for a better experience.
1. juni 2026
Uopfordret anmeldelse
Customer service was very good from my…
Customer service was very good from my experience :)
2. juni 2026
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Everything was so easy and I received…
Everything was so easy and I received my glasses within 3 days! Amazing customer support too with any questions I had
9. april 2026
Uopfordret anmeldelse
Love my Tragic Magic glasses
Love my Tragic Magic glasses. i have purchased two different pairs. Love the lens color in these frames. Best sunglasses i have ever owned.
1. maj 2026
Uopfordret anmeldelse
10/10
Fast shipping! The quality is amazing. Will definitely be buying again! Always getting compliments
1. juni 2026
Uopfordret anmeldelse
Love my new OUTTA LOVE frames
Love my new OUTTA LOVE frames! Shout out to Heather who helps me pick the perfect pair when I couldn’t decide
26. maj 2026
Uopfordret anmeldelse
Been purchasing from here for years and…
Been purchasing from here for years and is always amazing service always quick and easy. Is always my go to place for sunglasses wouldn’t go anywhere else.
4. juni 2026
Uopfordret anmeldelse
Always have a great experience
Always have a great experience , no issues and great customer service. Highly recommend
1. juni 2026
Uopfordret anmeldelse
Exceptional customer service.
Easy ordering process, excellent quality, variety, and price points! I have purchased multiple times.
13. maj 2026
Uopfordret anmeldelse
Great customer service experience
Great customer service experience. Fast response and very helpful
29. maj 2026
Uopfordret anmeldelse
Return process and customer service…
Return process and customer service isn’t great! I’m guessing from other feedback I won’t be getting my money back!
I wouldn’t buy from them again.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Le Specs - Official Page
We are so sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide, and we sincerely apologise for the disappointment and inconvenience caused.
We genuinely value your feedback, and we're very sorry that both the returns process and the customer service you received have left you feeling this way. We understand why you would be concerned about your refund, and we'd really like the opportunity to look into this for you.
Please contact our Customer Service team directly, and they will be able to review your case and provide further assistance. Our team is committed to helping resolve any outstanding issues and ensuring your concerns are properly addressed.
Once again, we are truly sorry for your experience and appreciate you taking the time to share your feedback. We hope we can work towards a resolution for you.
Great
Good sunglasses, great models, and customer service is outstanding!
15. maj 2026
Uopfordret anmeldelse
Favourite sunglasses ever!
The Le Specs ‘Outta Love’ sunglasses are my favourites of all time. I’m constantly reaching for them. The quality, comfort and style afforded by any pair of Le Specs is second to none!
12. maj 2026
Uopfordret anmeldelse
Promotion honoured
Missed out on a promotion by a couple of hours and reached out to their customer service to honour it as it was for mother's Day gift! Customer service was really helpful and honoured the promotion for me.
5. maj 2026
Uopfordret anmeldelse
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