Leonidas Brighton Anmeldelser 

421
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Purchasing the chocolate was quick and thorough and there was a note concerning an offer I missed that was included in the package. Will definitely buy from them again.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. T... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A yeah and a half since my last review... Another 10+ orders since then. They must be great if I am still a regular customer. And they are haha! Great. GREAT even. Wonderful chocs, gr... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Good quality and fresh chocolates with a good selection. If ordering for Christmas, Easter or Valentine's then be sure to order early as you'll get a wider choice in stock. Would have given 5 stars... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Chokoladebutik
  2. Håndværkschokolade

Skrevet af virksomheden

We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

421 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(421)

72 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Good shop

Ace choc eggs

18. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Thank you, Dr. Richard Lang, for your 5-star review!

We’re delighted to hear you enjoyed our chocolate eggs. At Leonidas Brighton, we offer a variety of Easter chocolate egg options to suit every preference.
We hope you continue to enjoy our chocolates and look forward to serving you again soon.

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Impressed …

I believe this is their first vegan attempt hence choice was limited.
So what I got was excellent quality and now I understand first go, well I'm impressed, and looking forward to what else they can produce, they were more like proper Belgium chocolates than run of the mill.

31. januar 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Alison,

Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed our new vegan chocolates. As you’ve noted, this is our first foray into vegan offerings, and we’re delighted that our initial selection met your expectations.

Our vegan range currently includes four delightful flavours: Vegan Caramel Bergamot, Vegan Caramel Orange, Vegan Caramel Guérande, and Vegan Caramel Cream. Each is crafted with plant-based ingredients, 100% pure cocoa butter, and sustainable cocoa, ensuring that our vegan chocolates maintain the high quality and rich taste Leonidas is known for. 

We’re excited to continue expanding our vegan selection and are grateful for your support and encouragement. We look forward to sharing more delicious creations with you in the future!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Delivery fast and the product was…

Delivery fast and the product was divine!

14. december 2024
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Kathleen,

Thank you so much for your lovely review! We’re thrilled to hear that your order arrived promptly and that you found our chocolates divine. At Leonidas Brighton, we take pride in delivering high-quality Belgian chocolates with efficient service. 

We look forward to delighting you again soon!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Easy site booking easy quick post yummy…

Easy site booking easy quick post yummy chocolates

28. marts 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Lesley,

Thank you so much for your kind words! We’re delighted to hear that you found our website easy to use, appreciated the quick delivery, and most importantly, enjoyed our chocolates.

At Leonidas Brighton, we strive to provide a seamless shopping experience and high-quality Belgian chocolates. Your feedback means a lot to us.

We look forward to serving you again soon!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent service 👍

10. december 2024
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Tracy,

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us. At Leonidas Brighton, we strive to provide top-notch service and high-quality Belgian chocolates.

We look forward to serving you again soon!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great customer service!!

Great customer service!!! The team was very helpful in replying to queries and question. The packing was perfect, so the chocolate arrived intact. The products are high-quality Belgian chocolates. It contributed to having a great Easter for the kids and us.

14. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi E L Leroy,

Thank you so much for your wonderful review! We’re thrilled to hear that our customer service met your expectations and that your chocolates arrived in perfect condition. Ensuring our high-quality Belgian chocolates reach our customers intact is a top priority for us.

It’s heartwarming to know that our products contributed to a delightful Easter for you and your family. We look forward to serving you again soon!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Roz,

Thank you so much for your kind words! We’re delighted to hear that our vegan chocolates made a great gift for your sister. At Leonidas Brighton, we take pride in offering high-quality Belgian chocolates that everyone can enjoy, including our vegan selection.

If you’re interested in exploring more of our vegan offerings, we have a delightful range crafted with plant-based ingredients and 100% pure cocoa butter. Our vegan collection includes:
• Vegan Caramel Bergamot
• Vegan Caramel Orange
• Vegan Caramel Guérande
• Vegan Caramel Cream 

Additionally, we offer vegan chocolate tablets such as the Vegan Dark Chocolate Tablet and the Vegan Rice Milk Chocolate Tablet, perfect for those who prefer a classic chocolate bar. 

You can explore our full vegan collection here: Leonidas Brighton Vegan Chocolates

We look forward to delighting you and your sister with more of our vegan treats in the future!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Absolute delight

I have purchased and consumed Leonidas for over 30 years. One of the best chocolates I have ever eaten. Amazing and consistent quality. Worth every penny.

14. februar 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Kim,

Thank you so much for your heartfelt review and for being a loyal Leonidas customer for over 30 years! We’re truly honored to have been part of your chocolate journey for such a long time.

At Leonidas Brighton, we take immense pride in delivering consistently high-quality Belgian chocolates, and it’s incredibly rewarding to hear that our efforts have resonated with you. Your continued support and appreciation mean the world to us.

We look forward to delighting you with our chocolates for many more years to come!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service but I wish they didn't use Royal Mail especially around a holiday.

18. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Fi,

Thank you for your kind words and for taking the time to leave a 5-star review!

We’re delighted to hear that you were pleased with our service. We understand your concerns regarding Royal Mail, especially around holidays. While Royal Mail aims to maintain consistent delivery schedules, there can be occasional delays during peak periods, such as Easter, due to factors like increased mail volume and public holidays .
Alternately we are working DHL it’s optional in our webpage on check out!!

We continuously monitor our delivery partners’ performance and are exploring additional options to ensure timely deliveries, particularly during busy seasons. Your feedback is invaluable in helping us improve our services.


Thank you again for your support. We look forward to serving you in the future!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great Stuff

After initially receiving the wrong item, the correct item was promptly sent out and was as delightful as always.

9. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Thank you so much, Andy,
We truly appreciate your patience and understanding, and we’re delighted to hear the replacement item arrived promptly and met your expectations. Your satisfaction means everything to us, and we look forward to serving you again soon!

Warm regards,
The Leonidas Brighton Team

Bedømt til 5 ud af 5 stjerner
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi MQ,

Thank you so much for your kind 5-star review! We’re thrilled to hear that you enjoyed our chocolates. At Leonidas Brighton, we take pride in offering a range of smooth and delicious Belgian chocolates, crafted with 100% pure cocoa butter and no palm oil.

Bedømt til 5 ud af 5 stjerner

Great chocolates packaged with care!

Great chocolates as always with Leonidas but most importantly great boxes and care for the deliveries.
Great selection of chocolates within the boxes - in that they are very different from the closest store to me which I would not order or collect from again (Kensington). Thank goodness for the delivery service from Brighton!!

16. december 2024
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi SB,

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you enjoyed our chocolates and appreciated the care we put into our packaging and delivery.
Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special .

We also understand the importance of sustainable practices. That’s why we reuse packaging materials as much as possible to reduce waste and promote a greener planet .

We look forward to delighting you with more of our delectable treats in the future!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

The most delicious chocolates

The most delicious chocolates. Have ordered multiple times!!

10. marts 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Eleanor,

Thank you for your wonderful 5-star review! We’re delighted to hear that you’ve enjoyed our chocolates and have returned for more.
We look forward to delighting you with more of our delectable treats!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 1 ud af 5 stjerner

The packaging is excessive and reduces weight of chocolates compared to purchasing in Europe

The packaging is excessive, which reduces the weight of chocolates sold. I purchased some Leonidas chocolates in France recently, and you got more chocolates for the same weight of box - in fact, exactly 250g/500g of chocolate with the packaging added as extra. Plus they were about half the price of purchasing in the UK.

18. december 2024
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Dear Mr. Haines,
Thank you for sharing your feedback regarding your recent purchase with us.

Upon reviewing your order, we noted that you selected our 15-piece ballotin option, which is designed for those seeking a curated assortment of chocolates. For a larger selection, we offer ballotins ranging from 250g to 1.5kg, providing a more substantial quantity of chocolates. You can explore these options here: Classic Leonidas Ballotins.

We understand that some customers prefer to choose chocolates by weight, while others opt for a set number of pieces. To accommodate these preferences, we offer both options.

Regarding pricing, as an official Leonidas store, our prices are aligned with the global pricing structure set by our headquarters in Belgium. This ensures consistency across all our 1400 locations worldwide. We understand that pricing can vary between countries due to factors such as import duties and local market conditions ext.
Therefore, comparisons between UK prices and those in France may not always be directly applicable.


Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Love these chocolates

Love these chocolates. They are really the best. Excellent service every time.

22. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Mr. Packer,

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you love our chocolates and consistently receive excellent service.

At Leonidas Brighton, we take pride in offering a wide selection of Belgian chocolates, all made with 100% pure cocoa butter and no palm oil. Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special.

We look forward to delighting you with more of our delectable treats!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent delivery time and delicious…

Excellent delivery time and delicious chocolates.

24. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Esti,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were pleased with both our delivery speed and the quality of our chocolates.

At Leonidas Brighton, we take pride in offering a wide selection of Belgian chocolates, all made with 100% pure cocoa butter and no palm oil. Our chocolates are freshly delivered weekly from the Leonidas factory in Brussels and are stored in a climate-controlled environment to ensure optimal freshness. Each box is hand-packed with attention to detail, and we offer customization options to make your gift even more special.

If you’re interested in exploring more of our offerings, here are some selections that you might enjoy:
• Manon Pralines: Our signature praline, featuring a smooth chocolate shell filled with a light butter cream. Available in various flavors, including white, milk, and dark chocolate.
• Napolitains Chocolate Squares: A delightful assortment of 36 chocolate squares in flavors like São Tomé 72% dark chocolate, milk, and white chocolate, perfect for sharing or gifting.
• Feuilletine Caramel Chocolate Bar: A harmonious blend of smooth, creamy chocolate, delicate crunch, and luscious caramel, offering a delightful taste experience.
• Leonidas Velvet Heart Large Box: Elegantly presented in a luxurious velvet box, this collection features heart-shaped chocolates filled with pure praliné and caramelised coffee cream, ideal for special occasions.

Feel free to explore our full range at leonidasbrighton.co.uk. If you have any questions or need assistance in selecting the perfect chocolates, don’t hesitate to reach out.

We look forward to delighting you with more of our delectable treats!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Delicious

Best violet chocs there are

20. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Mark,

Thank you for your delightful 5-star review! We’re thrilled to hear that you enjoyed our violet chocolates.

Our Dark Violet Ganache Easter Mini Eggs offer a refined harmony of tastes, combining the profound richness of high-quality dark chocolate with the delicate, fruity undertones of violet. Each piece guarantees a creamy, smooth ganache filling, flavoured with the fruity flavour of the violet—a perfect match with the intensity of the dark chocolate . 

Additionally, our Dark Purple Dark Chocolate with Violet Mini Egg is a gluten-free option that combines dark chocolate with a violet-flavored ganache, offering a delightful taste experience . 

We appreciate your feedback and look forward to delighting you with more of our delectable treats in the future!

Warm regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent service

The product I ordered online was unavailable by the desired delivery date. I received a call from the store to let me know, and an alternative product of the same price was offered, or a full refund. The service was very friendly and efficient. The final product was excellent.

25. marts 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Dear Lionel,

Thank you so much for your kind review! We’re really pleased to hear you were happy with the service and the alternative we offered. It’s important to us that our customers feel informed and looked after, so your feedback means a lot. We’re also thrilled you enjoyed the final product!

We hope to serve you again soon.

Kind regards,
Leonidas Brighton
Customer Service Team

Bedømt til 5 ud af 5 stjerner

I loved the quick turnaround

I loved the quick turnaround. I ordered late in the day & it was delivered the next day. The website was user friendly too.

16. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Hi Lola,

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the speedy delivery and found our website easy to use. It means a lot to us, and we hope to welcome you back again soon!

Kind regards,
Leonidas Brighton
Customer Service Team

Bedømt til 3 ud af 5 stjerner

A bit disappointed

Some chocolates I ordered were out of stock. You should have contacted me to advise which replacements were available rather than deciding on the replacements yourselves. Your apology was a tiny square of chocolate. That’s really mean.
The package in transit was not traceable.

13. april 2025
Leonidas Brighton-logo

Besvarelse fra Leonidas Brighton

Dear Tommy,

Thank you for taking the time to share your feedback — we truly appreciate it.

We’re very sorry to hear you were disappointed with the substitutions in your order. Due to the freshness of our chocolates, which are delivered weekly, certain items can sell out quickly, especially during busy periods. In such cases, before we’re able to update the website stock, our team tries to fulfil orders by increasing the quantity of similar items already selected by the customer. Many of our regular customers leave specific instructions in the checkout note section (e.g. “replace with…”, “don’t replace”, or “wait until in stock”) to help guide our team — and we always do our best to follow those preferences.

Unfortunately, it’s not always possible to call every customer during high-volume times, but we completely understand your frustration, and we sincerely apologise if the substitution didn’t meet your expectations.

Regarding the small chocolate piece you received — it wasn’t meant as an apology, but rather a complimentary treat we include with every order as a small gesture of appreciation.

As for the tracking, all Royal Mail orders are dispatched with a tracking number, which was also shared with your order. If there were any issues accessing it, we’re happy to assist further.

Thank you again for your feedback. We are always working to improve and hope to offer you a better experience in the future.

Kind regards,
Leonidas Brighton
Customer Service Team

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