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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Well I don’t have a final outcome, not due to Lemon Law Group , but fact my Lemon is back in service again and it’s been 3 weeks with no diagnosis still ! And same electrical crap since I received tru... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My experience with Lemon law lawyers and my case manager Maria Hannah five stars! They helped us settle our case with our 2024 Jeep Rubicon 4xe with Stilllantis. This is definitely something you don'... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Maria was an excellent case manager throughout my Lemon Law process. She was very professional, responsive, and kept me updated every step of the way. Highly recommend her and The Lemon Law Group!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am very pleased with Lemon Law Group for keeping me informed about my case. They are very helpful and knowledgeable. I am grateful to have Maria Hannah working on this case. I feel confident that th... Se mere

Virksomhedsoplysninger

  1. Juridisk rådgivning

Skrevet af virksomheden

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

694 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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Har besvaret 100 % af deres negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Prompt and professional

Alex Young has been very helpful through this entire process. He always returned my calls promptly and kept me informed. Alex was always professional and understanding. It was a pleasure working with him.

1. november 2024
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Bedømt til 1 ud af 5 stjerner

I chose this company based on the reviews, I was wrong

I chose this company based on the reviews I saw. The reviews were wrong! I hired the company over a year ago to resolve an ongoing issue with my Hyundai that I purchased brand new. It was in the shop for a year and is still having problems. I have had very little communication with this group unless I have initiated it. They have switched the lawyers around and I am not sure if anyone is actually doing anything with my case. I keep being told someone will contact me and that has not happened. I cannot do my job because my car is not safe to drive where I need to go and I have told them this many times. I would definitely NOT recommend this law group at this point! I feel like my case has fallen through some dark hole and none of them care enough to do anything about it.

29. november 2024
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Bedømt til 1 ud af 5 stjerner

Espero q nadie los contraten ya que me hicieron perder tiempo y dinero

Espero q nadie los contraten nunca ya q hacen perder tiempo y dinero a los clientes mi experiencia fue la peor del mundo mi carro Toyota d 2023 le cambiaron el motor y la transmisión y otras cosas más entre eso así me chocan por desperfectos del carro y nunca resolvieron nada María Ana me trató muy mal al igual q Pamela y el abogado yo hablé con él y lo q hizo fue buscar más tiempo para perder espero q nunca nadie contrate a estos estafadores

16. november 2024
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Bedømt til 1 ud af 5 stjerner

Ten Months later and still no settlement received

We went to arbitration for the case we had on our New RV. There are so many things wrong with it, that it is falling apart. The RV Mfg was ordered to pay $15k in January 2024. Sara from Indiana was our attorney. We signed settlement papers in January 2024 as instructed and to this date, 10/30/2024 we still have not received the payment!! I have contacted Sara numerous times and all I get from her is excuses why we haven't received the settlement. She won't take the RV Mfg to court again for not paying the settlement. We get excuses from her for this too. Our advice is to find another firm for an RV case because you won't get your settlement. Lemon Law Group must think it's a joke to get a settlement because they don't follow up and enforce it. Like we said, we've been waiting 10 months now for our settlement and we still don't have it and now Sara is out on medical leave again. We DO NOT recommend Lemmon Law Group unless you want excuses and never get your settlement!

22. januar 2024
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Besvarelse fra Lemon Law Group

We understand how frustrating it is to deal with ongoing issues related to a defective RV, and we recognize how important timely resolution is for our clients. However, it’s important to clarify that our firm has limited control over when a manufacturer actually issues payment after a settlement or arbitration award. While we secured a $15,000 arbitration award for you in January 2024, the timing of the manufacturer’s payment is not something we can directly control without pursuing further legal steps. It’s also important to note that our firm does not receive any payment until you do.

We aggressively pursued this matter and successfully secured a $15,000 arbitration award for you—an outcome that reflects the strength of your claim and our commitment to your case. Our role does not end at the award, and we have continued to follow up with the manufacturer on your behalf. Unfortunately, manufacturers do not always cooperate in a timely manner, and delays can occur even after a binding decision is issued.

Regarding your comments about court enforcement: arbitration decisions are legally binding, but the process of converting that award into a court-enforceable judgment is not always immediate or straightforward, especially when the manufacturer is unresponsive. That said, your frustration is heard, and we remain committed to helping you resolve this matter.

Finally, we ask that you refrain from making personal attacks on our staff. Medical leave is a legitimate and protected matter, and should not be used as a basis for judgment.

If you’d like an update or further explanation, we invite you to contact our office so we can assist you directly.

Bedømt til 1 ud af 5 stjerner

Non-existent Representation

Upon initial call it sounded like I had a great case against Dodge and we could move forward. Once I signed the retainer it was a whole different company. Almost impossible to get any response to questions and despite my request to actually speak to my lawyer via phone in hopes of getting some understanding of my case as a whole, I never got any answers or real guidance. They did get a reply from Dodge and didn't give me any details, even though I asked. I finally gave up and had to trade the car in as I can't go without transportation indefinitely without any idea of what was actually going on. Do yourself a favor and pick a different firm.

18. august 2024
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Besvarelse fra Lemon Law Group

We’re sorry you feel this way, but your experience is not an accurate reflection of how your claim was handled. After signing the retainer, your case was processed and submitted promptly. Once the manufacturer responded, we informed you of that response. However, before we could begin negotiations or provide additional details, you requested to terminate your case.

Our firm operates on a contingency basis, meaning we don’t get paid unless we recover compensation for you. We had every incentive to pursue your claim and were prepared to do so, but you chose to withdraw before we had the opportunity. We understand the frustration of dealing with a defective vehicle, but legal cases take time—and unfortunately, ending the case early limited what could be done on your behalf.

Bedømt til 5 ud af 5 stjerner

Working with the lemon law group was…

Working with the lemon law group was honestly refreshing. They made something that was such a headache In my life, an easy and effortless experience! Working with Alex Young was fantastic!

16. september 2024
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Besvarelse fra Lemon Law Group

Thank you for the great feedback! We're glad we could help turn a stressful situation into a smooth experience. Alex appreciates the shoutout, and we’re happy he made the process easier for you. Thanks for trusting us to handle your case!

Bedømt til 1 ud af 5 stjerner

As the previous 1 star reviews say is…

As the previous 1 star reviews say is true, very little fight, non aggressive, benefit is for them not us. My 2023 Camaro 1LE with less than 9k miles engine caught on fire after dealer have made 3+ attempts to fix an engine noise. After a full lifter change the engine caught on fire after driving it around 300 miles. Looks like something arched and sparked a fire. Either way the attorneys say all the great things on the initial call but in reality once you sign with them it did not seem that way. Very unorganized, I provided all documentation so they can jump to a resolution as fast as possible, they did not attempt to call GM or the dealer, they sent a (one) letter to seek settlement. I pushed and pushed to get them to speak on the phone with GM but they rather sit and wait for someone someday to respond to their letter. I never ever received a phone call or email from the attorney or representative on their own, it was always me requesting an update. They asked for the same documentation 3 times, they came back with 3,000 settlement and they wanted to charge me 3,000 for their services (1 letter), this took over 3 months, they never had anyone inspect my car at all, they deemed it total loss, the only thing they caused was frustration, extensive time wasted, they caused all communication to be blocked from the dealer and GM, i have 7 years extended warranty and the dealer would not communicate with me. I told them to reach out to the dealer or GM to honer my right to contact the dealer and inspect or repair anything as GM stated. The law firm did nothing to establish any kind of communication from the dealer. I told them that i do not agree on the settlement and that i needed my vehicle bought back, it is not safe to drive and/or for GM to look into it further. Because GM and the Lemon Law firm jumped on a slap in the face settlement that is when i knew that the firm was looking out for themselves and not us. My engine caught on fire while driving and i they did not care about the severity of this incident. They would have just put money in their pocket and we would have to deal with the rejection from GM and the dealer. Since I wrote back to them and mapped all of the expenses i had and the intention of having GM to buy back the vehicle they wrote back that going to court was something they would not file arbitration or litigation. Therefore they decided to terminate representation and not proceed. They did all the opposite that they claim, they want easy money, please please please do not use them.
I do not need anyone from your firm to reply with any comments, I have all the emails and documentation showing how unsatisfactory your team is. Last but not least, the previous attorney that was representing me said that i had a strong case and i should pursue will filing. She left because of health issues and its understandable. This new attorney that stepped in took less than a month to figure this out and jump to a conclusion without any options, still says my situation is a strong case but they are unable to continue representing me. Waste of time, waste of money and waste of hope.

1. august 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Thank you for sharing your feedback. Your experience is important to us, and we take your concerns seriously as we work to provide the best service possible.

It’s important to clarify that your claim was handled on a contingency basis. This means that our firm only earns a fee if we are able to secure a successful resolution for our clients. In your case, despite our efforts, we were unable to negotiate a settlement, and as a result, our firm received no compensation for our work.

Our attorneys approach each case with diligence and transparency, and we never make promises about specific outcomes. Every decision to proceed with litigation is based on the merits of the case and whether we believe it is in the best interest of the client. When our attorneys determine that a case does not warrant further legal action, it is done with careful consideration of all available facts and circumstances.

Bedømt til 1 ud af 5 stjerner

Be Very Cautious

I would never ever recommend this practice. I have a car, that has made me physically sick since I’ve had it. I’ve had the car into the dealership multiple times to try to find the source of the putrid odor coming from the air vents. They haven’t been able to identify the problem, or the cause. I spoke with the State Attorney General’s office about the issue. I was told that because this is a safety issue, that I only need one failed repair attempt. I’ve had more than that. Since I knew I would be getting involved with a major corporation, I thought it wise to get legal representation. That is still true, but not this group of lawyers. They are absolutely incompetent. I had very little contact with them, and it was mostly the paralegal. I told them more than once about the odor issue, but I was told that this would only be mentioned briefly in my suit. Excuse me??? I was not trying to get compensation because I decided I didn’t like the color of the car, or that I changed my mind. That would be unethical, and dishonest on my part, and that would be unacceptable for me to run my life in that manner. The so called experts did nothing to further my case. In the meantime, the corporation has denied my request, and I continue to have respiratory distress from the car. I was notified that my complaint and request had been denied, by email. I tried multiple times to get in contact with the attorney to discuss the matter, and my calls were not returned. I did miss a call, and returned the call. No response. I was told I should get a personal injury attorney for my situation. I have done an online search, and for the exact same issue, this corporation has awarded compensation. I am warning people, this is a sham company that does at most, minimal amount of work. They shirked the responsibility they had to me, as their client, and I seriously doubt that they were taught due diligence in whatever “law school” they attended. These attorneys ( sarcasm ON)
and their ilk are what makes people have major distrust for the profession. If a job is worth doing, it’s worth doing it right. The Lemon Law Lawyer group should be avoided at all costs, and in all seriousness should disband and not be allowed to continue to work for the public. They are not an organization that has the best interest of their client at heart. As a side note, in my profession, if I were to ignore calls, or treat a client as nearly nonexistent, then I could lose my license, and/or be sued.
I highly recommend that people think long and hard about hiring this firm. I’m aware there are five star reviews on here, but I would be interested to know how many negative experiences never make it to light. Be very cautious about this group.

30. maj 2024
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Bedømt til 5 ud af 5 stjerner

Great experience

Great experience. Knowledgeable and made the process easy

22. juli 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Thank you, Dean, for your kind words! We're thrilled to hear that you had a great experience and found our team knowledgeable. Making the process easy for our clients is always our top priority. We appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

I can only say great things about Randy…

I can only say great things about Randy and his entire team at The Lemon Law Group. They jumped on my case right away and went to work against Nissan. Randy did everything he said he would do in helping me get some kind of relief from all the headaches I had been receiving from the brand new 2022 nissan Rogue I purchased. Without Randy and the team, I would still be on and off the phones with Nissans not so helpful customer support. Thank you Randy…

21. juli 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Thank you so much, Bobby, for your wonderful review! We're delighted to hear that Randy and the team were able to step in and help you resolve the issues with your Nissan Rogue. It's our mission to provide effective and timely support, and we're glad we could bring you some relief. Your kind words mean a lot to us, and we'll be sure to pass them along to Randy and the entire team. If you ever need anything in the future, we're here for you. Thanks again for choosing Lemon Law Group Partners!

Bedømt til 5 ud af 5 stjerner

I give to the Lemon Law Group a "10…

I give to the Lemon Law Group a "10 STARS" RATING, because their particular performance and professionalism to my particular case in which I was at the bottom of my situation and no hopes on site, but this firm accomplished something for me that I would not be able to do it on my own. I had a GREAT EXPERIENCE with them, so please trust me and get hold of them if you have a real lemon issue. THANK YOU!

26. juni 2024
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Besvarelse fra Lemon Law Group

Dear Anibal,

Thank you so much for your incredible review and for giving Lemon Law Group a "10 STARS" rating! We are thrilled to hear that you had a great experience with us and that we were able to help you during a difficult time.

Your kind words about our performance and professionalism mean a lot to us. At Lemon Law Group, we are committed to providing the best possible service to our clients, and it's wonderful to know that we could make a positive impact on your situation.

Your feedback is invaluable, and we truly appreciate your trust and recommendation. If there is anything more we can do for you, please do not hesitate to reach out to us. We are always here to help.

Thank you once again!

Bedømt til 1 ud af 5 stjerner

Very Little Fight

On the consultation call, I was told they'd fight for a buyback or replacement of my Lemon as it was squeaking and the infotainment system kept failing to no avail, no matter how many times I took it in. my attorney never even contacted me, it was always the assistant or paralegal. Once the first settlement came, it was ridiculously low, so we continued negotiations. The second offer came in and I thought it was still very low and not even close to a buyback or replacement, but the law firm advised we take this offer and that this is a pretty common settlement. I asked for the lawyers outlook on it and he said he'd check with him and came back and stated he thinks it's a good offer otherwise we risk losing the whole case. Why didn't they tell me that it would likely end in a ridiculously low amount with ZERO fight from the law firm??? Not happy with their efforts at all!!!

26. april 2024
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Bedømt til 5 ud af 5 stjerner

Excelente,

Excelente,

18. juni 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Dear Yamibel,

Thank you for your excellent review! We are delighted to hear that you had a positive experience with us.

Your feedback is incredibly valuable to us, and we truly appreciate your support. At Lemon Law Group, our commitment to our clients is our top priority, and we are pleased to know we met your expectations.

If there is anything more we can do for you, please do not hesitate to reach out to us. We are always here to assist you.

Bedømt til 5 ud af 5 stjerner

Great Lemon Law firm

Great Lemon Law firm. The attorneys here are top-notch and the case managers are buttoned up and on top of it. I love this law firm and highly recommend them for Lemon Law claims.

14. juni 2024
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Besvarelse fra Lemon Law Group

Dear Josh,

Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with our team at Lemon Law Group.

Your kind words about our attorneys and case managers mean a lot to us. We are committed to providing top-notch service, and it's great to know that we met your expectations. Your recommendation is greatly appreciated and serves as a testament to our dedication to our clients.

If there is anything more we can do for you, please don't hesitate to reach out to us. We are always here to help.

Thank you once again Josh!

Bedømt til 5 ud af 5 stjerner

Excellent law firm

Excellent law firm! From start to finish they were professional! And most importantly they delivered !

12. juni 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Todd,

Thank you for your excellent review! We're thrilled to hear that you found our service professional and that we delivered on our promise. If you ever need assistance in the future, please feel free to reach out.

Bedømt til 5 ud af 5 stjerner

Randy Dunbar

Randy Dunbar, who has helped us from the beginning to the end of this process, is phenomenal. He was very informative and answered all of my questions very thoroughly.

12. juni 2024
Uopfordret anmeldelse
Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Todd, thank you for your excellent review! We are delighted to hear you found our service professional and that we delivered the results you needed.

Your feedback is valuable to us. If there's anything more we can do for you, please reach out.

Bedømt til 5 ud af 5 stjerner

The service the emails was answered in…

The service the emails was answered in a timely manner, I was tied of going back and forth with Nissan Ms. Pamela and Mr Randy were a big help thanks for getting the job done ✔️

30. april 2024
Uopfordret anmeldelse
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Besvarelse fra Lemon Law Group

Dear Jason,

Thank you for your review! We're glad to hear that our team, especially Pamela and Randy, provided timely and helpful service for your Lemon Law case.

Your feedback is valuable to us. If there's anything more we can do for you, please reach out.

Bedømt til 4 ud af 5 stjerner

Great Outcome

This process took approximately 8 months total. Randy Dunbar was an absolute joy to work with. He was communicative, pro-active and professional. Once the manufacturer made an offer my case was passed to someone else named Leo. Leo was never rude but did not provide the same level of customer service. If he had been a little more communicative I would have given 5 stars. This firm delivered what they were hired to do and I received more money than I ever expected. Thank you Randy and Team!

21. maj 2024
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Lemon Law Group-logo

Besvarelse fra Lemon Law Group

Dear Laura,

Thank you for your review and valuable feedback. We're thrilled to hear about your positive experience with Randy Dunbar and our team. Randy's communication and professionalism are qualities we strive for in every case.

We apologize if Leo's communication fell short of expectations. Your feedback is crucial, and we assure you that we'll address this internally. We appreciate your understanding and will ensure that Leo works harder to improve communications in the future.

Thank you once again for your feedback!

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