I just wanted to say a big thank you to Yannic for the induction class today. It was such a great introduction to the gym! You explained everything so clearly and made me feel really comfortable and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Yannic at the reception was really helpful in getting my two girls signed up for swimming lessons. He was really patient with me while my kids were running wild. Thank you your great service and kindn... Se mere
Virksomheden har svaret
I was served by Yanick Clarke. He was very attentive, polite and ensured that he understood all my needs. He served me very well and his customer service is second to none. All other staff around w... Se mere
Virksomheden har svaret
Yannic He was very attentive and helped us with everything we needed. Very kind and professional.
Virksomheden har svaret
4,5
Fremragende
189 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Yannic was absolutely amazing -and…
Yannic was absolutely amazing -and patient with helping me update my account. You now have me for another year! Thank you!
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for the 5-star review!
We are thrilled to hear that Yannic was able to provide such amazing support with your account update. It is wonderful to know that you'll be staying with us for another year. Thank you!
We truly appreciate your feedback and look forward to seeing you again soon.
Yannic was amazing helping me join
Yannic was amazing helping me join
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for taking the time to leave a 5-star review.
We are delighted to hear that you had such a positive experience with Yannic. Thank you for being a valued member at Downham Leisure Centre.
We look forward to seeing you again soon.
Yannic was super efficient and polite
Yannic was super efficient and polite . He is informative and knows his role well ! Well done !
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for taking the time to share your five-star review on Trustpilot.
We are delighted to hear that Yannic provided such efficient and polite service during your visit. It is wonderful to know that his knowledge and professionalism made such a positive impact on your experience, and I will be sure to share your kind words with him and the rest of the team.
We truly appreciate your support and look forward to welcoming you back to Downham leisure centre again soon.
Amazing swimming lessons and customer…
Amazing swimming lessons and customer service , Yannic and Kerri Anne
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for taking the time to leave us a 5-star review on Trustpilot.
We are thrilled to hear that you have had such a positive experience with our swimming lessons and customer service. I will be sure to share your kind words with Yannic and Kerri Anne, as I know they will be delighted to hear that their efforts made a difference in your experience at Downham Leisure centre.
We look forward to seeing you again soon.
Yannic and Kerri Anna
Yannic and Kerri Anna.
Great customer service and great gym equipment.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you very much for taking the time to leave us a 5-star review.
We are delighted to hear that you are enjoying the gym equipment and had such a positive experience with Yannic and Kerri Anna. Providing excellent service is our priority, and we will be sure to pass your kind words along to them both.
We look forward to seeing you at the centre again soon.
Yannic is always assisting me with my…
Yannic is always assisting me with my account and swimming lessons in a very professional and friendly way.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for your 5-star review. We are delighted to hear about your positive experience with Yannic.
We will be sure to share your kind words with him, as he will be very pleased to know his professional and friendly support has been helpful with your account and swimming lessons.
Thank you for being a valued member at Downham leisure centre.
Amazing gym and staff
Amazing gym and staff
Yannic was very helpful
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for the 5-star review! We are thrilled to hear you are enjoying the gym and found our staff, especially Yannic, to be helpful. We will be sure to share your kind words with him.
We look forward to seeing you at the centre again soon.
Yannic has been very helpful at the…
Yannic has been very helpful at the reception and is always very welcoming.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for your 5-star review!
We are thrilled to hear that Yannic has been so helpful and welcoming at the reception desk. We will be sure to pass your kind words along to him.
We look forward to seeing you again soon.
Yannic is amazing i couldnt unbook…
Yannic is amazing i couldnt unbook myself on the app and he shown me how to.use it thanks again
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for your kind 5-star review!
We are delighted to hear that Yannic was able to assist you with the app and show you how to manage your bookings. Providing great service is our priority, and I will be sure to share your feedback with Yannic and the rest of the team.
Thank you for choosing us, and we look forward to seeing you again soon.
Yannic and Kerri Anna ,was nice and…
Yannic and Kerri Anna ,was nice and quick with my inquiry.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for your 5-star review!
We are delighted to hear that Yannic and Kerri Anna were able to assist you quickly and effectively with your enquiry. We will be sure to pass your kind words along to them, as they take great pride in supporting our customers.
Thank you for choosing us, and we look forward to seeing you again soon.
i had a grate experience
i had a grate experience, Yannic was very helpful !
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with us.
I will be sure to share your kind words with Yannic, who will be very happy to know their assistance made a difference. We appreciate your feedback and look forward to seeing you again soon.
Lovely staff
Lovely staff, helpful receptionist! My son loves his swimming lessons here.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for your kind review!
We are delighted to hear that you find our staff lovely and our receptionists helpful. It is especially wonderful to know that your son is enjoying his swimming lessons with us.
We look forward to seeing you both at the pool again soon!
Lovely staff and managed to sort my…
Lovely staff and managed to sort my membership out quickly :)
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for the 5-star review! We are thrilled to hear that our staff provided lovely service and helped resolve your membership details quickly.
We appreciate your feedback and look forward to seeing you again soon.
Yannic,Kerri and Tanisha are great…
Yannic,Kerri and Tanisha are great staff , very helpful and the customer service is brilliant.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for your kind 5-star review!
We are thrilled to hear that Yannic, Kerri, and Tanisha provided such helpful service. Our team strives to deliver brilliant customer service, and I will be sure to share your lovely feedback with them.
We look forward to welcoming you back soon.
I was having issues with the swim…
I was having issues with the swim portal which Yannic helped me to resolve.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for your 5-star review! We are delighted to hear that Yannic was able to help you resolve the issues you were experiencing with the swim portal.
We truly appreciate your feedback and will be sure to share your kind words with Yannic and the rest of the team.
Yannic and Kerri Anna great staff very…
Yannic and Kerri Anna great staff very helpful especially with the signing in process.
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for the wonderful 5-star review!
We are delighted to hear that Yannic and Kerri Anna were so helpful with the signing-in process. We will be sure to pass your kind words along to them and the rest of the team.
We look forward to seeing you again soon.
yannic was extremely helpful in proving…
yannic was extremely helpful in proving membership information and ended up signing up for membership. Made me feel very comfortable and assisted in setting up the app on my phone
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for the wonderful 5-star review!
We are delighted to hear that Yannic was so helpful in providing membership information and assisting you with the app. We will be sure to pass your kind words along to him.
Welcome to the centre, and please let us know if there is anything else we can do to support you.
Yannic and Kerryanne we extremely…
Yannic and Kerryanne we extremely helpful.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for taking the time to leave such a wonderful 5-star review.
I am delighted to hear that Yannic and Kerryanne were so helpful during your visit. I will be sure to pass your kind words along to them and the rest of the team.
We look forward to welcoming you back to the leisure centre again soon.
Yannic today has been amazing and very…
Yannic today has been amazing and very helpful another staff member had trouble helping me sort out swimming days for my daughter, I almost thought it wasn't going to happen but yannic step in and just got it all sorted 10/10 and I now have a happy daughter.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you for sharing your feedback. We are delighted to hear that Yannic was able to step in and resolve the scheduling for your daughter’s swimming days.
It is wonderful to know that you and your daughter are happy with the outcome. I will be sure to pass your 10/10 rating and kind words along to Yannic and the rest of the team.
We look forward to seeing you at the centre again soon.
Disability confident :)
As a disabled resident of Lewisham, I have felt exceedingly welcome and included by the entire leisure centre. I felt these efforts of inclusion in all activities I have participated in and spearheading all this is the warm and compassionate Yannic Clarke. As a leisure centre manager and as a training partner in the gym, Yannic has made me feel welcome, comfortable and productively challenged & motivated in my fitness journey. This leisure centre feels safe from the toxicities surrounding health and fitness industries and its focus on community empowerment is second to none.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leisure Centre
Thank you so much for taking the time to share your wonderful 5-star review. We are thrilled to hear that you feel so welcome and included at our leisure centre.
It is particularly heartening to read your kind words regarding Yannic. We take great pride in fostering a safe, supportive, and empowering environment for all our members, and I will be sure to share your feedback with Yannic and the rest of the team.
Thank you for being a part of our community and for allowing us to support you in your fitness journey.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.