Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally I have had both sig... Se mere
Virksomheden har svaret
My 86 year old father recently had the Leightons Ultimate Eye Examination with Najin. It is comprehensive and worth its value! Najin was also super patient and kind with him. My father was not quite... Se mere
Virksomheden har svaret
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktoplysninger
Storbritannien
- 0800 40 20 20
- leightons.co.uk
4,9
Fremragende
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Above and beyond!
My 86 year old father recently had the Leightons Ultimate Eye Examination with Najin. It is comprehensive and worth its value! Najin was also super patient and kind with him.
My father was not quite happy with the glasses when they came in and they went above and beyond and Najin double checked the prescription and then Toby ensured that my father did not leave until he was happy. Very good my father said, professional and attentive. That says a lot from me father who is hard to please! Thank you Toby and Najin for your expertise, genuine care and respect. And sense of humour! This is a rarity nowadays and you stand out! My father will be back next year from Spain for his follow up!
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! We're so pleased to hear that your father had a great time during his Ultimate Eye Examination with Najin and Toby. It's lovely to know that they were patient, attentive, and made sure everything was just right. We'll pass on your kind words to them – they'll be thrilled to hear your feedback. We look forward to seeing your father again next year for his follow-up appointment.
Highly professional
Highly professional, well explained, great answers to questions. No pressure to commit to anything.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide professional and informative service whilst ensuring our patients feel comfortable and informed. If you have any more questions in the future, feel free to get in touch. Thank you for choosing Leightons!
Fabulous professional service!
My wife recently attended Leightons in Cirencester after experiencing some prolonged hearing difficulties which she had avoided addressing following the experiences of 2 friends who had received hearing aids through the NHS which had not effectively dealt with their challenges. Having been looked after through the whole process by Mirna she now wishes she had gone sooner!
Having explained the whole process Mirna guided her through the test itself which was totally comprehensive and thorough (lasting some 90 minutes). The results demonstrated both the degree of her hearing loss and the environments in which she was struggling the most which all made perfect sense. A number of options for dealing with this were offered and there was absolutely no 'hard sell' - Mirna very professionally explained the pro's and con's of each solution and the hearing aids were duly chosen. To say that her life has been transformed would be an understatement and Mirna continued to look after her so well as she was getting used to the aids. Very many thanks for making such a positive difference and as an aside her friends have now gone down the same route!
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear about the positive experience your wife had at Leightons in Cirencester with Mirna. It's wonderful to know that she feels such a difference after getting the hearing aids. Mirna and the team will be delighted to hear your feedback. If there's anything else we can assist with in the future, just let us know!
Very quick and efficient eye…
Very quick and efficient eye examination with everything explained
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience during your eye examination at Leightons! Our team always aims to provide quick and efficient service while making sure everything is explained clearly to our patients. Thanks for sharing your feedback - we're delighted you were happy with your visit!
Leighton Opticians in Farnham town are…
Leighton Opticians in Farnham town are one of the best in area! Helpful, knowledgeable, offering tailored service with personal touch!
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us at Leightons Farnham. It's wonderful to know that you found our team helpful, knowledgeable, and the service tailored with a personal touch. We appreciate your feedback and we're delighted that you're happy with the service you received.
This was my first visit
This was my first visit. I found everyone so helpful, kind and knowledgeable. I was really impressed
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear that your first visit to Leightons was such a positive experience! Our team always aims to be helpful, kind, and knowledgeable, so we're delighted to hear that this came across during your appointment. Thanks for taking the time to share your feedback!
Very efficient people who know their…
Very efficient people who know their jobs. Helpful, kind and considerate at all times.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with us! Here at Leightons, we pride ourselves on our team's efficiency, helpfulness, and kindness. Thank you for taking the time to share your feedback. If you have any further needs in the future, just let us know.
Superb experience
Knowledgeable and supportive staff who have helped to provide me with the right spectacles to fit my precise needs. A premium experience.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with us! Our team at Leightons takes pride in providing personalised care to meet each patient's unique needs. Thanks for sharing your feedback!
Thurs aft eye test at Leightons Fareham
Reception lady was very helpful when I explained my anxiety.
Optician lady was thorough and explained everything.
Dispensing optician was very patient given that I must have driven her round the bend.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! We're thrilled to hear how the team at Leightons assisted you. We're here to help, so if you have any further questions or concerns, feel free to reach out.
A great place for good service.
I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally
I have had both sight and hearing tests, and enjoy the relaxed atmosphere in the building. I get the impression that those who work there enjoy each others company, and in no small measure that is down to the leadership of the manager, Jeff.
I have no hesitation in recommending Leightons to anyone looking for excellent care.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you enjoy your visits to Stag Gates and that you find the atmosphere relaxed and welcoming. Jeff and the team at Leightons will be delighted to hear your kind words. Thank you for recommending us!
Premium Service
Not the cheapest outlet but they do provide a premium service which ultimately should ensure the product you receive is right for you.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you had a positive experience at Leightons. Our team works hard to provide a premium service to ensure you receive the right product. Thanks for choosing Leightons!
A warm welcome from Ed & David
Ed & David were welcoming, friendly and professional. Relaxed with no pressure for the sale. The store was well presented and immaculate. I’d strongly recommend a visit.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons! Ed and David will be delighted to hear your feedback. Thanks for recommending us! We look forward to welcoming you back soon.
Had a great service from Sita
Had a great service from Sita, Toby and Ed yesterday. Their customers service is top notch which is why I have been using Leightons for years.
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear that Sita, Toby, and Ed provided you with such top-notch customer service during your visit to Leightons! It's fantastic to know that you've been a loyal customer for years. Thanks for taking the time to share your positive experience with us!
Beyond Exceptional Service
Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and even give them a thorough clean, leaving them looking as good as new. Toby is an excellent manager, and the level of customer care he and his team provide is outstanding. Nothing is ever too much trouble—I couldn’t recommend them highly enough!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear about your fantastic experiences at Leightons Opticians in Poole! Toby and the team are delighted by your kind words. We're so pleased that they were able to provide exceptional service and take care of your sunglasses so well. Thanks for recommending us so highly!
Annual eye test - great service!
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful. I asked for advice about a second pair of glasses, as I felt it might help me in reading the music when I play the organ; the member of staff explained which lenses I needed and I was able to order them. I was surprised how quickly the two pairs of glasses were ready for me to collect; on collection, a member of staff made sure they were a good fit. Nothing was too much trouble, and I was delighted with the service I received. I have no hesitation in recommending Leightons.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience during your recent visit to Leightons for your annual eye test! It's fantastic to know that our team was friendly, helpful, and made sure you had the right glasses for your needs. We're delighted that you felt well taken care of and that everything was ready for you quickly. Thanks for recommending us, we truly appreciate it!
Summer calm
The professional and calm manner with which I was dealt with was commendable. My only comment is that there was no-one available at the reception area (having been on previous occasions I knew what to expect, perhaps not obvious for new clients).
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! We're glad to hear that you found our service commendable. We'll certainly take note of your feedback regarding the reception area to ensure a smoother experience for all our customers. Your kind words mean a lot to us!
Very attentive
Very attentive, helpful, knowledgeable and professional staff.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with our staff at Leightons! Our team takes great pride in providing attentive and knowledgeable service to all our patients. If you have any further questions or need assistance, feel free to get in touch. We're here to help!
It was the usual level of great service…
It was the usual level of great service we always get.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
Thank you for taking the time to share your experience with us! We're thrilled to hear you received our usual great service at Leightons. If you need anything else, just let us know.
Excellent service and knowledge
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience with us! Our team at Leightons takes pride in providing top-notch service and expert knowledge. If you have any more questions or need further assistance, just let us know. We're here to help!
Great customer assistance
I received great service even though I had not booked an appointment. Will be back soon for sun glasses.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care
We're thrilled to hear you received great service during your visit, even without an appointment! We're looking forward to welcoming you back soon to help you find the perfect sunglasses. See you soon at Leightons!
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