Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... Se mere
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Se, hvad kunderne siger
I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally I have had both sig... Se mere
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful.... Se mere
Virksomheden har svaret
The Burnham on Sea Leightons team is extremely friendly yet professional. Everything is clean & comfortable. I always feel welcome and important. I have to make a special mention of Ray who did... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktoplysninger
Storbritannien
- 0800 40 20 20
- leightons.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thurs aft eye test at Leightons Fareham
Reception lady was very helpful when I explained my anxiety.
Optician lady was thorough and explained everything.
Dispensing optician was very patient given that I must have driven her round the bend.
A great place for good service.
I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally
I have had both sight and hearing tests, and enjoy the relaxed atmosphere in the building. I get the impression that those who work there enjoy each others company, and in no small measure that is down to the leadership of the manager, Jeff.
I have no hesitation in recommending Leightons to anyone looking for excellent care.
Premium Service
Not the cheapest outlet but they do provide a premium service which ultimately should ensure the product you receive is right for you.
A warm welcome from Ed & David
Ed & David were welcoming, friendly and professional. Relaxed with no pressure for the sale. The store was well presented and immaculate. I’d strongly recommend a visit.
Had a great service from Sita
Had a great service from Sita, Toby and Ed yesterday. Their customers service is top notch which is why I have been using Leightons for years.
Beyond Exceptional Service
Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and even give them a thorough clean, leaving them looking as good as new. Toby is an excellent manager, and the level of customer care he and his team provide is outstanding. Nothing is ever too much trouble—I couldn’t recommend them highly enough!
Annual eye test - great service!
I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful. I asked for advice about a second pair of glasses, as I felt it might help me in reading the music when I play the organ; the member of staff explained which lenses I needed and I was able to order them. I was surprised how quickly the two pairs of glasses were ready for me to collect; on collection, a member of staff made sure they were a good fit. Nothing was too much trouble, and I was delighted with the service I received. I have no hesitation in recommending Leightons.

Besvarelse fra Leightons Opticians & Hearing Care
Summer calm
The professional and calm manner with which I was dealt with was commendable. My only comment is that there was no-one available at the reception area (having been on previous occasions I knew what to expect, perhaps not obvious for new clients).

Besvarelse fra Leightons Opticians & Hearing Care
Very attentive
Very attentive, helpful, knowledgeable and professional staff.

Besvarelse fra Leightons Opticians & Hearing Care
It was the usual level of great service…
It was the usual level of great service we always get.

Besvarelse fra Leightons Opticians & Hearing Care
Excellent service and knowledge

Besvarelse fra Leightons Opticians & Hearing Care
Great customer assistance
I received great service even though I had not booked an appointment. Will be back soon for sun glasses.

Besvarelse fra Leightons Opticians & Hearing Care

Besvarelse fra Leightons Opticians & Hearing Care
Positive experience after the previous…
Positive experience after the previous week staff could not have been nicer and careful . Back to usual thorough and helpful self . Would highly recommend great selection of glasses to suit all tastes and prices

Besvarelse fra Leightons Opticians & Hearing Care
Thorough testing
Thorough testing. Fast service. Next day appointment. Could do with more frames.

Besvarelse fra Leightons Opticians & Hearing Care
A super friendly team who are always…
A super friendly team who are always happy to help.

Besvarelse fra Leightons Opticians & Hearing Care
Always happy with my experience at…
Always happy with my experience at Leightons from the friendly booking to the eye test and purchasing new glasses

Besvarelse fra Leightons Opticians & Hearing Care
A light airy shop
A light airy shop. Staff helpful. Alltogether a pleasant experience. Lots of choice of frames and left alone to choose.

Besvarelse fra Leightons Opticians & Hearing Care
Leightons Opticians are superb
Leightons Opticians are superb! Friendly, informative, good customer service. Very knowledgeable.

Besvarelse fra Leightons Opticians & Hearing Care
The Burnham on Sea Leightons team is…
The Burnham on Sea Leightons team is extremely friendly yet professional.
Everything is clean & comfortable.
I always feel welcome and important.
I have to make a special mention of Ray who did my eye examination. I have been wearing glasses for well over 50 years & for the last 20 I have had annual sight tests with very good people.
But Ray absolutely excellent- sadly he is due to leave Leightons & all i can say is someone will have very big boots to fill.

Besvarelse fra Leightons Opticians & Hearing Care
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