UPDATE- PAID both redemptions within an hour of redeeming I haven’t played here in a bit but I did today and have 2 pending redemptions. If my redemptions are paid without a problem, I will definit... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I need my address updated on the game so I could add new bank information to be verified to redeem. I connected to a guy named Brayden on customer service and he had my account fixed, and my address c... Se mere
Virksomheden har svaret
Complete joke. PSEUDO random number generator seeding is the epitome of human manipulated rigging to win or not to win. 95% of the time its seeded to ensure you lose. Then they will lock your account... Se mere
Virksomheden har svaret
I had trouble signing up and with verify. Your team addressed it in an efficient and professional manner. Good customer service is rare these days. Thank you!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Legendz.com is a social sweeps sports book and casino. We have your favorite live dealer table games, hundreds of slots, and a full sports book offering. Legendz is always free to play and we are committed to providing the best possible odds and fastest redemptions in the industry.
Kontaktoplysninger
Hudson Street, 07302, Jersey City, USA
- guestservices@legendz.com
- legendz.com
3,5
Middel
3 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love legends casino especially with…
I love legends casino especially with their instant redemption.
15. juni 2025
Besvarelse fra Legendz
Hey Tiffany,
Thank you for the love! We are grateful to have such Legends in our community 💜
Everything was handled efficiently and…
Everything was handled efficiently and it helped
11. marts 2026
Besvarelse fra Legendz
Hey Tim!
Thanks for the legendary feedback! We're glad everything was handled efficiently and that it helped. We appreciate you taking the time to share your experience!
Targeting me
It is very upsetting I was starting to get targeted on the site. The live blackjack dealers would laugh when people would loose there hand and or their money. It’s messed up. They were lame rude poor customer service
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Legendz
Hey William,
Thank you for sharing your feedback. We’re sorry to hear about your experience, this is not the standard we aim for at Legendz. Our team takes guest experience seriously and we appreciate you bringing this to our attention. If you experience something like this again, please try to capture a video so our team can properly investigate.
The site advertised as a 2-hours…
The site advertised as a 2-hours guarantee redemption. That’s not true, you probably get it 4-8 hours or maybe next day. Each time I talk to a customers service, they would always have one answer ( wait your turn)… you can buy in and lose so much money instantly, but coming to a redemption don’t know when it will be process
4. marts 2026
Besvarelse fra Legendz
Hey Jason,
Thank you for your feedback. We understand how important timely redemptions are and appreciate you sharing your experience. While many redemptions are processed quickly, processing times can sometimes vary. If your redemption was not fulfilled within the 2-hour window and all requested documents were submitted, please contact our support team so we can review it right away.
It’s just not the same the bonuses are…
It’s just not the same the bonuses are like they use to be it’s hard to win here use to my favorite not anymore
3. marts 2026
Besvarelse fra Legendz
Hey Dee,
Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t felt the same for you, especially since Legendz used to be one of your favorites. We want to assure you that nothing has changed with our games or bonus structure. Your feedback means a lot to us, and we appreciate you being part of the Legendz community.
Unreliable
Legendz cancelled my redemption requests.
How did I learn this? I noticed my redemptions from a week ago hadn't been processed. I inquired. They said, "We cancelled them".
Where they ever going to tell me? Who knows.
Edit: thanks for the reply, but it's just not accurate. I was never informed. I have the receipts. Also, the redemption request is still pending after you requested documents I already sent.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Legendz
Hey Max,
Thank you for sharing your feedback. When a redemption request is canceled, our system automatically sends an email explaining the reason for the cancellation.
If you didn’t see the message, please check your inbox (and spam folder). You’re welcome to reply directly to that email, or reach out to our support team at guestservices@legendz.com
, and we’ll be happy to help review it with you.
I love playing on Legendz.com!
I love playing on Legendz.com!! I’ve been lucky enough once to win a great amount but since then I’ve come up short on wins. LegendZ is a great platform! I LOVE that they’ve added a way to get coins without purchasing now with daily ball drop!! Makes it that much better imo! Thank you so very much for adding a daily Legendz! Live with limited means so I have to be pragmatic with money and I can’t always afford to throw money on platforms! Thus your daily is super helpful and very much appreciated!! Love the platform a lot though! It’s one of the few platforms I got a quick cash out on too! There are platforms I play and STILL haven’t got a chance to cash out on…. Sucks for them because I invest my time in money on platforms I actually get wins! I’m super happy because it’s one platform I can still play Hacksaw games on!! Keep up the great work Legendz Team!!! #LegendzRocks
15. september 2025
Besvarelse fra Legendz
Hey Legend!
Thank you so much for the kind words and for being part of the Legendz community! We’re thrilled to hear you’re enjoying the platform and the daily Ball Drop. It means a lot to know it helps make the experience more accessible and fun.
We appreciate your support and are glad you’ve had a great redemption experience as well. Thanks again for playing with us, and we hope many more legendary moments are ahead! 💜
Besvarelse fra Legendz
Hey Sherita,
Thank you for the kind words! We’re thrilled to hear that Legendz has been the best casino experience for you. We’re grateful to have you as part of our community, and we hope you keep enjoying many more legendary moments with us!
I used to love this site and tell…
I used to love this site and tell everyone I know to only play at legendz. But it has definitely gone downhill. Redemptions were instant in the past but now always take at least 2 hours but usually longer. And customer service sometimes just flat out ignores you. Hopefully it's just temporary because it was by far my favorite site until recently.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Legendz
Hey John,
We really appreciate you sharing this feedback, and we’re sorry to hear your recent experience hasn’t matched what you loved about Legendz in the past. We’re always working to keep redemptions smooth and support responsive, and your feedback helps us improve. Thank you for being a longtime Legend, we hope to earn back that top spot for you soon.
Legendz = great customer service!!!
The chat Rep acknowledged my issue without hesitation & resolved the problem within minutes :). Great job, Legendz!
9. marts 2026
Besvarelse fra Legendz
Hey Brandy,
Thank you for the great feedback! We’re glad our team was able to jump in quickly and get everything resolved for you. That’s the kind of support experience we want every Legend to have. Thanks for playing with Legendz!
Besvarelse fra Legendz
Hey Chrystal,
Thanks for the kind words! We’re glad you’re enjoying the quick payouts and support from our team. Providing a smooth, helpful experience is what we’re all about. Thanks for being part of the Legendz community!
Careful
I won a jackpot drop when playing a few months ago. Close to 400$ but when I went to redeem, it wouldn’t allow me to get the jackpot until I played it through at least once. I have not played with them since.
28. november 2025
Besvarelse fra Legendz
Hey Sarah,
Thanks for sharing your experience. We’d like to clarify that once a jackpot is won, there is no playthrough requirement on that jackpot win. The only requirement is the standard $100 minimum redemption amount.
If something prevented you from redeeming at the time, our support team would be happy to take another look and help clarify what may have happened.
I enjoy Legendz BUT my latest winnings…
3-10-26 Update: Lengenz has quickly resolved my redemption issue! Thank you Legenz Support!
3-9-26: I enjoy Legendz BUT my latest winnings redemption keeps getting canceled because I am not redeeming to the same card I used to purchase gc/sc. However, when I try to add that payment methods, it will not accept it and gives me an error. The payment team says they are working to resolve the issue but this has been back and forth for more than 72 hours? I dont understand why I cant just redeem to a different card/account. I have in the past when I won.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Legendz
Hey April!
Thank you for sharing your experience. We’re sorry to hear about the frustration with your recent redemption. For security reasons, redemptions typically need to be processed to a verified payment method used on the account.
It sounds like our payments team is already working to resolve the issue with adding your card, and we appreciate your patience while they get that sorted. Once the method is successfully added, they should be able to help move your redemption forward
The Crew got right on it helped me get…
The Crew got right on it helped me get right back into my account tysm I love to play Legendz.
8. marts 2026
Besvarelse fra Legendz
Hey Denise!
Thank you for the kind words! We’re so glad our crew was able to help you get back into your account quickly. That’s the kind of support we love to provide. Enjoy the games, and thanks for being part of the Legendz community!
Besvarelse fra Legendz
Hey Sherri,
Thank you for the amazing feedback! We’re thrilled to hear that your redemption experience was fast and easy. That’s exactly what we aim for at Legendz. Thanks for being part of our community!
Amazing service and were very helpful
Amazing service and were very helpful. Awesome games as well!
7. marts 2026
Besvarelse fra Legendz
Hey Justin,
Thank you for the great feedback! We’re glad to hear our team was helpful and provided amazing service, and that you’re enjoying the games too. Thanks for being part of the Legendz community!
Great game pays almost instantly I…
Great game pays almost instantly I gamble here almost everyday
6. marts 2026
Besvarelse fra Legendz
Hey RT,
Thanks for the great feedback! We’re glad you’re enjoying the games and the fast redemptions. We appreciate you playing with Legendz and being part of our community
Besvarelse fra Legendz
Hey Bernard,
We’re sorry to hear you feel that way. We always aim to provide fun games, fair rewards, and a great experience for our Legends. Your feedback is important to us, and we appreciate you giving Legendz a try. 💙
SCAM SPORTSBOOK
Won’t respond to my emails. They’ll take your deposit but won’t pay you the deposit or payout . They’ll ignore you when you ask them about your winnings. I won money on the app, they banned me for fraud like everyone else said they would. I will keep warning and leaving reviews until the funds on my account are paid out to me
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Legendz
Hey Break,
We’re sorry to hear about your experience and understand how frustrating this must feel. Account restrictions can occur if our security system flags activity that requires additional review. These checks are in place to help keep the platform fair and secure for everyone.
If you haven’t already, please continue working with our support team via email so they can review your case and provide the appropriate next steps. We appreciate you bringing this to our attention.
Besvarelse fra Legendz
Hey Stephanie!
Thank you for the love and for being part of our Legendary community!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.