LegalZoom Anmeldelser 30.869

The customer service representative was super helpful. He was knowledgeable and efficient and effective.

Was refreshing having someone provide competent assistance.

My queries were handled efficiently

I likely could have done most of this myself, but Legal Zoom help me get there sooner-quicker-faster and I didn’t have to question if I was covering all my bases. To me, this is peace of mind and that is very valuable.

Very helpful, very informative very professional- your representative made it so pleasant!
Thank you imram!

Efficient and effective

Las personas estuvieron siempre con paciencia al ayudarme!
Y también me ayudaron guiándome em cuenta de Gmail..
Muchas Gracias!

Both, Jasmine, and before her, David Benavides, were very helpful. They were also extremely patient, which we all observed to be as very important in dealing with the population you are dealing with (seniors, late-in-life people, etc.). They both answered my questions, and Jasmine walked me through the actual application. I will say that your user interface, the tech part, was not always smooth. It was easy to get lost in, and difficult to backtrack. I admittedly made a couple of errors while setting up my account, and then got blocked from proceeding. I then had a bit of a meltdown, and had to resume the next day. I also noticed our connection lagged at times, despite my having a 300 Mbps connection on my end. I am computer literate, somewhat, and have owned & used Apple computers since the mid-90's. Some people, especially ME, like things simple. We are not impressed by complexity. So, it's something to keep in mind, that the more user-friendly you can be, given your clientele, the better.

Catherine Panerio provided exceptional service. The best customer service I’ve received in the last 10 years. She anticipated questions, provided information I needed (put herself in my shoes). She should be teaching others, she’s a highly skilled representative. She was quick using different systems, repeating information, asking questions. I give her an A++++ for service.

Janet was a perfect assist through the formulation of my LLc.

Extremely easy to follow steps.

Very helpful. Assured me everything is okay.

Sarah was very helpful and called me to make sure I was taken care of

So easy to apply for my llc from the comfort of my back porch! Thanks

At first, I was given bad information. I called for assistance and got tremendous help. Saved me a ton of time and money.

Your customer service rep was pleasant and helpful helping me find the download documents.