I have thoroughly enjoyed my learning experience with Learning with Experts. They have a very professional & helpful customer service team. My only slightly bad experience was the time that Tom has ta... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought for a Christmas present and had a slight problem gifting the access code. The Christmas break meant it was some time before the problem could be remedied so have not started the course yet but... Se mere
Virksomheden har svaret
Excellent courses, highly recommended. I have tried two courses, the sourdough bread-making course from River Cottage has been an excellent course to follow with detailed instructions, just what I... Se mere
Virksomheden har svaret
You had advertised a course with a 15% discount without indicating a date when the discount would be removed. I went to book the course the day after I had first seen it only to be told the discount... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Uddannelsesinstitution
- Karriere- og uddannelsesudbyder
- Kursus
- Madlavningskursus
- Fjernundervisningscenter
- Lærecenter
Om Learning with Experts
Skrevet af virksomheden
Kontaktoplysninger
Oxford Centre for Innovation, New Road, OX1 1BY, Oxford, Storbritannien
- support@learningwithexperts.com
- learningwithexperts.com
Har besvaret 83 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful experience with this company-AVOID!!!
Awful experience with this company, would avoid with a barge pole!! Bought the RHS level 2 course for my partner. Needed to make a small admin change so emailed them, and tried to contact them by email (they have NO telephone contact number or web chat option) but received no reply. They completely ignored my further 3 emails. At this point I requested a refund, but again no reply. I then contacted the RHS for help, who responded immediately. I am still waiting for a response from my final email to them, after which the RHS say they can then help resolve the issue. Customer service is apparently
Non-existent!
Not ok when you have just spent nearly £2000 on a course.
I read reviews of other people afterwards who have had similar experiences!!

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Really good and could be better
Having access to Piet’s knowledge and experience was well worth the price of admission. I was disappointed by the complete lack of feedback from my fellow students. Also, it would be worthwhile to have a bit of feedback from a professional on our final design, even if that meant bumping the price up to accommodate it.

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A great place to learn.
As a life long gardener I wanted to learn more about what I was actually doing with my plants and why.
So far I have found the mix of video and written information very helpful and I have even enjoyed writing the assignments.
I would definitely recommend this if you want to understand how plants grow, the differences and how to look after them.

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RHS Stage 2 administration issues
Whilst study process is well honed with good study material and marked course work and access to quality tutors the ability to access support and help in relation to the administration has been very poor. E-mails and messages sent have not been responded or has been very haphazard and the response (or lack of !) a recent request to delay taking the exams has been very poor resulting in me having to contact the RHS myself. I am still waiting for Learning with Experts to get back to me.

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Online but personalised
The feedback from the tutors was personalised and helpful, although on line I felt that my work was taken seriously and considered at all times. It was helpful to have model answers now and then as the wording of some of the questions could sometimes be ambiguous. I felt the course supplemented my practice as a long time employed gardener.

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My question was "not their problem"
Said to check with someone outside their organization with my question. The question was botanic- and photographic-related.

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Communication with this organisation is too hard!
Communication with this organisation is difficult. Emails go unanswered for days. There is no telephone number to call and the website contact forms do not seem to work well.
They replied once I got in touch directly with the RHS, they then confirmed they are short staffed. Not great when they have taken your money and you are chasing to make sure they have entered you for upcoming exams which you have already paid for.

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Lack of support and community
I have been doing the RHS Certificate for a year now. They promote their platform as being a community - there is no student community, no discussions on line. When you send a query via "help" it says we will get back in a few hours...I have been waiting 2 days now. Emailing direct is just as bad and as slow. Minimal engagement with the "experts" and out of date/errors in materials (they say "we have been meaning to update that"). On a positive, the platform is user friendly, and the majority of content and resources good.

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I have been trying to get in contact…
I have been trying to get in contact with someone from your organisation for over two weeks. Jack replied to my initial email but hasn’t to any follow up message I’ve sent, which has now been about 7. I am extremely disappointed

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Buyer Beware
We have been completely miss sold a course and wasted money. This has been purchased through a buy a gift voucher.
Purchased what we thought was a tutor led complete course to then find additional tutor written books were recommended and so far not used, a good way to increase sales. Then find out that it's not a tutor led and reviewed course but peer led with no peers apparently. If we wanted to upgrade! another £200 then we could have the tutor review.
At the point of writing this i don't know if the fault lies with voucher company for not putting all the information on the site or the course site for not giving all the facts but in trying to resolve this I've had a lot of issues and slow responses

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Fast, efficient and friendly
Very fast, friendly and efficient responses.

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Quick response to email…
Jack helped me sort out my problem quickly and easily

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Very quick response
It was late evening when I decided to buy a course (The Art of Chocolate Making.) A discount appeared onscreen, which was a nice bonus, but when I tried to paste it on the order page, it turned out I hadn't actually copied it. I sent a chat message, and within five minutes I had an e-mail response detailing my discount code. I am very impressed. Thank you Jack :)

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Andy Tyrrell's bread baking courses
I paid for Andy Tyrrell's next-level bread baking course and was initially excited to watch the videos and learn how to make bread. I thought the video started off well but was then disappointed that a few things were spoken about but not actually shown, like not showing how to shape the dough before putting it into a loaf tin. (These missing steps are explained in the course notes, but for me, as a visual learner, this wasn't that helpful.) I did complain about this and initially asked for a refund, but was then offered a chance to try another course and still have access to the first one, so I agreed and decided to try Andy Tyrrell's sourdough course. I wish I had just taken the refund, as this was just the same, with missing steps in the video yet again. I would have thought that shaping the dough would be one of the most important parts of bread making, so it's very confusing how this has been neglected. I don't think I'll be carrying on with the courses and will just stick with the Bakewithjack website instead.

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Great response
Great response. It did take a day rather than a few hours as site promised, I suppose they were very busy, otherwise would've given 5 stars.

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We had an issue with an 'experience'…
We had an issue with an 'experience' gift when we bought a course with these guys where we wound up buying a course that didn't actually exist!
Anyway, once I contacted the company over the problem Jack was all over it and dealt with the 'experience' company quickly and got our experience voucher back so we could spend it again on something that does exist (hopefully as not done this yet!). Jack also gave us credit with them as a good will gesture - which they did not have to do but did anyway.
We will be using the credit on a course shortly.
So thank you Jack and Learning With Experts for your fast and efficient help. Looking forward to the course!

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The RHS course is great
The RHS course is great, with a real depth of content. (Jack has also been extremely helpful when needed)

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Personalized support
The support I received from Jack at the learning support team has been really helpful along my study journey especially questions about my exams. My extra learning needs has been met with assurance to overcome the anxiety. It has been a pleasant learning journey for me not only due to the highly organized learning materials, but also benefited from personalized assistance from the support team.

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Great course for beginner
The videos were clear and easy to follow. It was great to be able to watch and learn how to create the different types of Charcuterie, I felt comfortable following the instructions and could easily rewatch if I need more guidance

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Quick and always helpful response
Quick and always helpful response

Besvarelse fra Learning with Experts
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







