Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.... Se mere
Virksomheden har svaret
Lokation
Skift lokation20 Church Street, LE15 6AA Oakham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.
Virksomheden har svaret
Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team
Virksomheden har svaret
What a fantastic job from start to finish. Angus went the extra mile.
Virksomheden har svaret
Virksomhedsoplysninger
Om Leaders - Oakham
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
20 Church Street, LE15 6AA, Oakham, Storbritannien
2,3
Under middel
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still waiting for a response
Still waiting for a response! LRG head office don’t respond, Osprey at Oakham don’t respond. Don’t bury your heads I am not going away. You owe me money and I want it. I’ve done the work so pay up.
If your a landlord check to see how much they add to tradesman invoices, or better still go to one of the various trade sites and do it direct and save money. All LRG/Osprey want is your cash for doing nothing …
If your a tradesman think twice .. unless you don’t mind not being paid, make sure your invoices are addressed to the agent and show the agents fee on it. If they alter the invoice to make it look like it’s what you are charging they are acting fraudulently so inform trading standards.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear King Richard,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Avoid like the plague!
If I could rate as zero, I would.
Absolute shambles of a letting agency.
No interest in tenant's needs, they consistently ignore or play down your requests for work and take landlord's side in everything. They tell outright lies, so if you're ever unlucky enough to rent through them, back up every single conversation in writing.
Been waiting 4 months now for a return of banned fees they took. Nobody gets back to you. Ever!
Boiler's had a condemned sticker on for 3 years - they won't do anything about it and insist it's 'only advisory.
Promised to support us trying to find a new home after a no fault eviction - received no help or call backs when properties came up, when they promised they'd let us know.
8 years of being refused permission to decorate or recarpet, only for permission to be magically granted after we'd received the Section 21 eviction notice.
They closed the Oakham branch we were with and never even bothered to tell us! Found out Stamford have taken over our property management through sheer luck.
Avoid at all costs is my advice.
31. januar 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Becks Hoyles,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
They entered our property to show it…
They entered our property to show it without permission. Conned my 70 year old mother into the ‘cheap’ no deposit option…. Aggressive when dealing with customers.
1. august 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Ben
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Worst estate agents I've ever had the…
Worst estate agents I've ever had the displeasure of dealing with. If you want to rent a property in Oakham or near DO NOT use these. I cannot fathom how this particular estate agents has any custom. They lie about fees and completely ignore emails and any kind of communication. I wish I could give any positive feedback, there was one lady in Stamford who seemed somewhat helpful.
1. september 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Charlotte Howlett,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Fantastic service as always
Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team
20. maj 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Rosie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Highly recommended.Lovely friendly…
Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.
3. marts 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Mr Milner,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
What a fantastic job from start to…
What a fantastic job from start to finish. Angus went the extra mile.
23. februar 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Oakham
Dear Adam,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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