Hello. I'm leaving this review as I contacted leeders in Ipswich today. I spoke to Logan. He was very polite, professional and listened well to me. He did what he said and sent me an applicat... Se mere
Lokation
Skift lokationFriars House Ground Floor, IP1 1SL Ipswich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded. This has, I believe, totally exceeded the 20 days legal requ... Se mere
Virksomheden har svaret
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also... Se mere
Virksomheden har svaret
I have used Leaders to manage my rental property for over 2 years now and I do not have one bad thing to say about them. Abi who has mainly been dealing with my property has provided a great service a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Leaders - Ipswich
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
Friars House Ground Floor, IP1 1SL, Ipswich, Storbritannien
3,7
Middel
104 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great estate agent.
8. december 2023
Uopfordret anmeldelse
Abigail is an absolute 5 star worker.
Abigail is an absolute 5 star worker.
Had some problems with my hot water and Abi was straight on the case to get it sorted.
Had problems with my heaters and Abi was straight on it as well.
She is very polite and helpful whenever I have any issues with my property.
Would definitely recommend.
21. november 2023
Uopfordret anmeldelse
Abigail is 5 Star
Would like to leave a 5 star review for Abigail Gwilliam who always goes above and beyond for us as tenants. We have been in our house for 2 years now and she has never failed to help us when needed!
27. oktober 2023
Uopfordret anmeldelse
Dreadful liars!
I moved to my home almost 3 years ago and had no end of issues now to the point the roof has a leak and the living room ceiling is caving in!
Leaders clearly don't give a toss because there leaving it like it!
14. september 2023
Uopfordret anmeldelse
Many thanks to Abi.
Many thanks to Abi at Ipswich Branch for advice given over the phone in regards to renting a property.
28. juli 2023
Uopfordret anmeldelse
Rental enqury
Called to enquire about rental properties and ask a host of questions. Abi was very helpful, answered what I needed answering and when the time comes to move will certainly call back.
Thank you for your time and help.
26. juli 2023
Uopfordret anmeldelse
Great guys
Great guys, easy to deal with. Shoutout to Abi, always helps out and responds quickly!
13. juli 2023
Uopfordret anmeldelse
Residential property management experience - Abigail Gwilliam provided excellent…
Abigail Gwilliam provided excellent service regarding dealing with two water leaks in my apartment, which I let as a landlord. She acted for the landlord of the apartment above mine. She was always very proactive, helpful, polite, friendly, knowledgeable and quick at progressing the various steps involved. Well done Abi and many thanks for all your efforts.
13. juni 2023
Uopfordret anmeldelse
absolute disrespect for tenants
One year into the tenancy and it has been an absolute disappointment. Raising a formal complaint about their lack of service and absolute disrespect for tenants.
29. maj 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Catia,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Wonderful
I would highly recommend this agency, as someone who has lived in England for 20 years no other agency or private landlord have been as efficient and quick to respond than Leaders. Our property manager Alice Bevan has been helpful with issues in the past.
29. marts 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
As a tenant of Leaders as well as a…
As a tenant of Leaders as well as a contractor, they are always very quick and efficient and everyone is a pleasure to deal with. Abi my property manager is great and responds quickly to answer any questions or resolve any issues I have. Highly recommend Leaders whether you’re a tenant, landlord or to work with as a contractor.
30. marts 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Liam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
The best agency I worked with so far
The best agency I worked with so far, I rented a property with Leaders in January and so far they’re very helpful and always available to solve any issue, Abigail Gwilliam it’s been always very helpful and so far the best agent I ever worked with, 100% I’ll recommend them to friends and family
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Diogo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Very bad experience (check all details properly as agents try to trick you)
Very bad experience! The virtual and physical tour showed white goods however the House was handed over without informing that white goods were not available. When asked about that I was asked if I was aware about Facebook Marketplace and I can buy from there!!! The property manager was not helpful for the repairs as well.
1. februar 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Ajay Bhandary,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Proactive and always happy to help
I've been in contact with Leaders recently re some maintenance that was required. Abi was straight onto the case and quickly arranged for the contract to contact me. I had a couple of other (separate) queries so emailed Abi and received a prompt reply - I can't fault the service provided in either case, it was excellent.
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Stu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Really great experience from the…
Really great experience from the Ipswich letting team. Marcus great service in sales. Abigail and Megan 1st class property management in lettings. Very responsive quick to resolve issues great communication.
31. januar 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Louis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have introduced a couple of houses…
I have introduced a couple of houses from my portfolio to Leaders which have difficult circumstances. Both Abi and Marcus, amongst others, have taken these on and embraced the challenging circumstances with no complaints. Thanks for all your help. Stefan
10. januar 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Stefan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service
Another year gone and another year of excellent service from the team at Ipswich Leaders. My thanks go to Glenda Emery, my property manager for her continued help, guidance and good service, and also to Abi Gwilliam for her prompt actions in addressing a heating emergency. Both are a credit to the company.
23. december 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Richard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Abi and Freya at Leaders Ipswich have…
Abi and Freya at Leaders Ipswich have been brilliant helping set up and run a tenancy locally giving me peace of mind as a landlord- thank you for a fab service so far!
23. december 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Abi Gwilliam has been very helpful in…
Abi Gwilliam has been very helpful in lots of matters for us. Thank you!
21. december 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear Emma
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Love dealing with the staff on managing…
Love dealing with the staff on managing my properties.
Always helpful and courteous.
Big thanks to Abi
19. december 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Ipswich
Dear John
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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