Failed to record my rent payment sent from bank. Failed to advise me. Informed my landlord who contacted me direct. Added additional amounts owed to my account. Called and explained payment was made o... Se mere
Virksomheden har svaret
Lokation
Skift lokation30 Carfax, RH12 1EE Horsham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ella has been amazing from the get go her communication has been great even on the little things. This whole process has been made very smooth and can't say thankyou enough.
Just wanted to say a huge thank you to the whole Leaders Team in Horsham. They have all played their part in supporting me to become a landlord for the first time. Every member is extremely approacha... Se mere
Amy from Leaders is an extremely helpful, professional and kind employee. She helped me every step of the way with a sometimes tricky and stressful tenancy application. I am sure she went above and... Se mere
Virksomhedsoplysninger
Om Leaders - Horsham
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
30 Carfax, RH12 1EE, Horsham, Storbritannien
2,9
Middel
42 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Annabelle has been fantastic
Annabelle has been fantastic, she has been contactable and supportive and accommodated our needs making us feel like we had the personal touch but remained professional. Many thanks 😊
12. april 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Horsham
Dear Hayley,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
5 stars Just short of 20 years letting…
5 stars Just short of 20 years letting with this company
We have let our three flats through Leaders for just short of 20 years. Service is exceptional, responses to questions always swift and the advice from the Horsham office (namely Chloe and Annabelle) is always advice you can trust and rely on. It is not easy being a landlord but Leaders really are the best and I would recommend them unreservedly to landlords and tenants. Their new property manager Jonathan is exceptional too. Incidentally, my tenants without fail always speak highly of Leaders and the service they have received from them. We treat our properties as we treat our home and likewise our tenants - we treat them with respect and build good relationships with each one. Leaders find good tenants and to date we have not had a tenant that has not paid their rent on time.
16. december 2021
Uopfordret anmeldelse
Besvarelse fra Leaders - Horsham
Good afternoon Dee,
Thank you so much for such a lovely review, your kind words for the team mean a lot! We are so happy you are thrilled with the service you have received to date.
Many thanks, Chloe Copestake - Lettings Manager
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