We rented our flat out, the service was very efficient. Kayla began the process, supplying terms and rental value. Jasmine was in control of viewings and gave great feedback on prospective tenants. O... Se mere
Virksomheden har svaret
Lokation
Skift lokation2 West Street, LU6 1SX Dunstable, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Following my other review , after 64 emails and over 100 calls , it took them 5 months for them to release my deposit back. Could have been worse . If you don't contact them don't think you will e... Se mere
Virksomheden har svaret
Wow Wow Wow Anam you are amazing! I cannot thank you enough for sorting the problem I rang about….sorry meant ranted and ranted about, yet you remained 💯% professional and polite throughout the entir... Se mere
I heartily recommend Leaders, the staff are friendly and very patient. They will happily go the extra mile and nothing is too much trouble for them. For someone new to renting I have found the staff v... Se mere
Virksomhedsoplysninger
Om Leaders - Dunstable
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
2 West Street, LU6 1SX, Dunstable, Storbritannien
3,8
God
25 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lauren @ Leaders Dunstable
Lauren, Sarah & Molly are very professional yet friendly & knowledgeable on the local housing market.
They made the whole experience of using them to find a property feel like I was getting advice from a sister not some corporate sales person only interested in getting their commission.
They listened to what I was looking for and offered me properties that matched my requirements and even the odd property that I wouldn't have chosen for myself but still ticked all my boxes so to speak.
Overall I would highly recommend Leaders Dunstable and the lovely ladies who work there.
14. juni 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Dunstable
Good Afternoon Steven,
Thank you so much for the lovely review! We loved working with you. This is why we love what we do! :)
Have a lovely day!
From the Dunstable team.
Worst letting agency
Worst experience we ever had with an agency! No help during our tenancy (my husband had to repair everything, the house was stinking of dog pee so we couldn't move straight away, carpets had to be cleaned 3 times and we painted the whole house ourselves, everything that broke during the tenancy it took weeks until they arranged for someone to come and mostly we ended up repairing ourselves, etc), but they hold on to our deposit until we agreed to pay £150 so we can get the rest of our money. They are extortionists, we made a formal complaint that was answered after several chases and we got nowhere to recover the money they illegally held. All we can do is let other tenants know they are an agency to avoid!
5. juni 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Dunstable
Dear Mary
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Leaders Dunstable👌
The team at leaders Dunstable have been second to none. From the get go Lauren and Sarah were both very welcoming and took the time to answer any questions or concerns I had along the way. I initially contacted leaders for a second opinion as another agent had valued my flat below what I thought it could achieve. I’m so glad I did, I’m getting more a month and I’m confident my property is in safe hands. From initial meeting through to getting my tenants in its been a very good experience with great communication back up with bags of local knowledge! I would highly recommend the team at leaders to everyone.
29. april 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Dunstable
Dear Anthony,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fantastic estate agents
I had a viewing at a property in Dunstable 2 weeks ago . I was met by two lovely young ladies Molly and Lauren who showed me around the property. They were very professional and I did not feel rushed unlike some other company’s I have viewed houses with , they gave me all the relevant information I needed and felt like if I had any further questions I could easily reach out . Fantastic estate agents highly recommend
29. marts 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Dunstable
Dear Emma,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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