They have a slow response time to maintenance requests and queries, but other than that they're prompt with replies, and do their best to ensure you can get the property you want.
Virksomheden har svaret
Lokation
Skift lokation96-97 St Georges Road, Kemptown, BN2 1EE Brighton, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can highly recommend Kerrie Knight of Leaders, Kemp Town for her services regarding rental properties. She is very polite, professional and very efficient. She was a pleasure to speak to. Kerrie... Se mere
Virksomheden har svaret
Kerrie Knight has provided me with expert guidance, helping me rent out my property. As this is my first experience of being a landlady Kerrie has been excellent in helping me at every stage. Kerrie... Se mere
Virksomheden har svaret
Simple easy, Ollie is very knowledgeable and friendly
Virksomheden har svaret
Virksomhedsoplysninger
Om Leaders - Brighton Kemptown
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
96-97 St Georges Road, Kemptown, BN2 1EE, Brighton, England, Storbritannien
4,1
God
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Leaders - Brighton Kemptown
Dear Jaydon
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Ollie. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
Slow with repairs, but good communicators.
They have a slow response time to maintenance requests and queries, but other than that they're prompt with replies, and do their best to ensure you can get the property you want.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear Eric
We greatly appreciate your 4-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a good experience with leaders…
I had a good experience with leaders kemptown when looking for a new home the stuff were helpful and made considerable effort to make my application for a flat I was interested in a success In particular the letting agent oliver king who showed exceptional customer service skills and worked closely with me to progress my application going the extra mile with the whole process I would recommend this letting agency to others.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear Paul Edmunds We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Renting out a property
Kerrie Knight has provided me with expert guidance, helping me rent out my property. As this is my first experience of being a landlady Kerrie has been excellent in helping me at every stage. Kerrie responds to emails very promptly.
I would definitely reommend Kerrie and Leaders to my friends.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear Cecilia Barry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Lovely team
Kerrie, Natalia and Thomas were all so helpful in getting me into my new home and I am truly grateful to have had such wonderful estate agents! There has been some extra deep cleaning I have needed to do but they were amazing in getting the whole flat recarpeted and white goods installed that I honestly don’t mind doing it myself ☺️ Very friendly, personable and professional team!
7. juli 2024
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear River
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Super Star
I can highly recommend Kerrie Knight of Leaders, Kemp Town for her services regarding rental properties. She is very polite, professional and very efficient. She was a pleasure to speak to. Kerrie listens to you with empathy and talks you through the various stages in a simplistic language you can understand. Once she is aware of the relevant points of the situation, sets things in motion and resolves any problems speedily and efficiently. She definitely went more than the extra mile. I am amazed at how much stress she has taken off my shoulders during this personal difficult time. I cannot praise her enough. She is a super star and an asset to the company of Leaders. Well done Kerrie!!! ( I cannot leave without adding my thanks also to her team working in the background )
22. marts 2023
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear Carole
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent and Helpful.
Excellent and Helpful.
I’d like to thank Kerrie, Anna and Chris for helping me get a nice place, move in and settle easily.
4. november 2022
Uopfordret anmeldelse
Besvarelse fra Leaders - Brighton Kemptown
Dear Iyin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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