We have dealt with this company for several years, previously Rosedale. Always found the staff friendly, pleasant, approachable and knowledgeable. They always checked with us first how we wished t... Se mere
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Se, hvad kunderne siger
Had a house inspection recently, and Sam was friendly as usual, made the inspection smooth and efficient as usual have been in the house a long time now with Rosedale and now Leaders, never had any pr... Se mere
Virksomheden har svaret
Incredible service by a one of a kind young man by the name of Tom Chesworth. The perfect combination of warmth and professionalism, at no point did I ever feel like I was just a number. He went above... Se mere
I first come across leaders early this year when my landlord of 12 years told me they were selling my current home, so I was in the hunt for a new property. From viewing to getting the keys, everythin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Leaders - Bourne
Skrevet af virksomheden
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrevet af virksomheden

- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktoplysninger
The Old Granary, 12A West Street, PE10 9NE, Bourne, England, Storbritannien
- 01778 426657
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had a house inspection recently
Had a house inspection recently, and Sam was friendly as usual, made the inspection smooth and efficient as usual have been in the house a long time now with Rosedale and now Leaders, never had any problem with them.

Besvarelse fra Leaders - Bourne
I have had my home recently inspected
I have had my home recently inspected, and I was very pleased with it. Sam is always friendly, and she makes my home inspection very friendly. She makes it feel like it's a friendly visit. I would give her 10 stars if I could 😊.

Besvarelse fra Leaders - Bourne
Reputable company
A great company with reputable staff and they give you what you need based on your discussions, budget and overall needs. Will use them again and again.

Besvarelse fra Leaders - Bourne

Besvarelse fra Leaders - Bourne

Besvarelse fra Leaders - Bourne
Do not do business with this company
Do not do business with this company. They are only interested in making money for themselves not their clients. Service is poor, most services have been centralised and monies are regularly withheld without permission. Go with a local agent not multiples. My comments here are as a landlord.

Besvarelse fra Leaders - Bourne
Leaders estate agency in Holbeach
Used leaders in Holbeach for the sale of my property and they gave me a timewaster who pulled out in the last days of a sale ruining my life. Estate agents have a policy of not passing on details of buyers, not their address or any ability to make direct contact with buyers or their agents/lawyers. As a result we totally are stuck with an estate agent's assessment of buyers honesty and totally rely on this judgement as we are barred from finding things out and doing are own due diligence. When buyers pull out with no advanced notice, especially as with my case, where I had repeatedly voiced concerns and was placated, this is a clear failure of professional standards. Either estate agents have to stop being paranoid and pass all details of buyers over, and allow direct contact, or pay compensation for those who pull out having been guaranteed that they are genuine buyers.

Besvarelse fra Leaders - Bourne
A very streamlined service!!
I first come across leaders early this year when my landlord of 12 years told me they were selling my current home, so I was in the hunt for a new property. From viewing to getting the keys, everything was so streamlined, no issues at all, even now I have been in the property nearly a year and repairs are dealt with very quickly and inspections are done by the lovely Sam. Would deffo use again and recommend to friends if anyone needed a rental property.

Besvarelse fra Leaders - Bourne
Great service
Sam always provides friendly, helpful and efficient service. Always keen and willing to fix any issues which might arise.

Besvarelse fra Leaders - Bourne
Personally a 1 star is really pushing…
Personally a 1 star is really pushing it. We applied for a new property, was told the landlord wanted the non deposit opinion ( read the small print peeps) after that they took the holding deposit and then informed us that we would be requiring £6600 upfront to pay, just because we were self employed (at least we work) only to be fobbed of with every email, phone call and didnt answer we was then told no due to bad credit history.
Won't use in the future and make sure you read everything throughly

Besvarelse fra Leaders - Bourne
Good
I’ve been with Leaders as a tenant for some time now. Great company and team.

Besvarelse fra Leaders - Bourne
Great company
Great company. 5 Stars. Great experience whilst renting via them.

Besvarelse fra Leaders - Bourne
If I could give this company no stars
If I could give this company no stars, I would!!
I have moved out of the house, I am now being charged £250 for cleaning and £225 for gardening, both was in a crap state when I moved in.
The house was dirty and the landlord and Leaders both said it didn't need cleaning!! it absolutely did.
rip off company and outrageously disgraceful customer service, they do not give a toss about the tenants, only the money they make from the landlords.
Wouldn't touch these again with a barge pole.
All I want is my deposit, it is borderline illegal what they are doing.
Linzi who looks after our account is…
Linzi who looks after our account is very polite and profesional at her job
Linzi was very kind and helpful.
Experience of Rosedales/Leaders
We have dealt with this company for several years, previously Rosedale. Always found the staff friendly, pleasant, approachable and knowledgeable.
They always checked with us first how we wished to proceed on any query from the tenants then dealt with the matter efficiently and quickly.
Have had contact mostly with Linzi, especially lately.
Unprofessional, incapable and should be out of business
The most unprofessional, incapable and ill-mannered company I have ever dealt with. They are beyond disgusting and I am amazed they are still in business. The office is full of air-heads, not a brain cell between them and they all act above their station trying to be efficient but it is comedy gold. They only work for landlords, not interested in tenants or their problems. Try to make out they care when their actions show they don't care at all. To say they are useless is an understatement. I recommend everyone not to touch them with a bargepole.
Always there when you need them!
I have been renting through Leaders for few years now, Linzi Taylor is always easy to contact and helpful when I have a question or need help with something. Overall great agency, no hassle and helpful!

Besvarelse fra Leaders - Bourne
Great service
Been with Leaders since bought out Rosedale. I recommend them due to the amazing service I get from Linzi Taylor. Nothing is too much trouble, she is friendly, always follows up on any issues to check you are OK and is the most efficient property manger I have come across which is no small thing as I have not only rented but been working in property myself for over 20 years. Thanks Linzi, you're the best.

Besvarelse fra Leaders - Bourne
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