Para nada recomendable. Reservé hotel y aéreo, después de varias cuotas dieron de baja mi reserva de hotel por decisión unilateral. Al consultar la cancelación del vuelo interpretaron que solicité l... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lay trip me hace todo mas facil y mi planificacion de viajes por que puedo Pagar mis vuelos con pagos y eso es perfecto para mi y mi familia .Todo desde la aplicacion,precio,vuelos y me encanta que me... Se mere
Acabo de contratar un vuelo por la financiación de laytrip y fue todo muy claro, quizás hay que buscar un poco pero toda la información necesaria está clara y precisa. Es una opción genial y creo que... Se mere
"I had an amazing experience with Laytrip's customer service! They went above and beyond to help me cancel a booking that had already been canceled by the airline. The process was incredibly fast, and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Laytrip is a Layaway Travel Agency (LTA) that was created by experienced industry and online product specialists, to make travel simpler, easier, and more affordable for everyone. Our platform lets you book airline and hotel itineraries, then pay with customizable installments without any credit checks or interest charges.
Kontaktoplysninger
8 The Green Ste R, 19901, Dover, USA
- 3024993795
- customerservice@laytrip.com
- laytrip.com
4,3
Fremragende
374 anmeldelser
Har besvaret 15 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rápida solución a mis inquietudes
17. marts 2025
Uopfordret anmeldelse
La forma rápida de procesar el pago
9. marts 2025
"I had an amazing experience with…
"I had an amazing experience with Laytrip's customer service! They went above and beyond to help me cancel a booking that had already been canceled by the airline. The process was incredibly fast, and their support team was efficient and friendly. I’m so impressed with their service—definitely deserving of 5 stars!" Shoot out to Rafael <3
12. marts 2025
Uopfordret anmeldelse
Excelente 10/10
11. marts 2025
Nice way of preparing your vacation…
nice way of preparing your vacation ahead of time!
10. marts 2025
Very easy to make and whitout complications
I just made my first reservation, it was very easy to make and without complications, I liked that it really is what it says there were no complications when making the reservation.
9. marts 2025
It's a system based on ripping off if…
It's a system based on ripping off if the customer makes a mistake and forgets to pay for just one month, there is not automated charging, there is no advanced payment, if yo don't pay an installment in the following 10ndays you loose all payments, which is injust, and unethical, we asked for monthly payments and it went to weekly payments anyway
9. marts 2025
Besvarelse fra laytrip.com
Hello Leo,
Thank you for your feedback. We’re sorry to hear you’re unhappy with your experience.
At Laytrip, we offer flexible installment services without credit checks or interest rates. You may select the desired frequency and payment amounts during checkout, after which the payment plan is locked.
Throughout your payment plan, we understand that you might miss a payment, so we offer a 10-day grace period to accommodate such situations. We send out missing payment reminders via email and attempt to collect the missing payment during the grace period.
If we don't receive the payment or hear from you within the grace period, the system automatically cancels the booking. We warn you of the cancellation on the 2nd day of the missed payment and clearly define the payment deadline. We regret that your booking was affected, but we hope you understand that this process is in place to maintain clear expectations and smooth operations for both our customers and the team.
If you have any further questions or concerns, please don’t hesitate to reach out to our customer service team. We’re here to help.
Sincerely,
Laytrip Team
I purchased a flight ticket
I purchased a flight ticket, my credit card was debited twice, but I never received the ticket confirmation
2. marts 2025
Excelente Alex
Excelente Alex. Muy predispuesto para la solución de mi inconveniente
6. marts 2025
Uopfordret anmeldelse
Todo claro, buena opción.
Acabo de contratar un vuelo por la financiación de laytrip y fue todo muy claro, quizás hay que buscar un poco pero toda la información necesaria está clara y precisa. Es una opción genial y creo que de esta manera voy a viajar al menos una vez al año, termino de pagar un pasaje y compro otro, es una opción muy buena, gracias!
5. marts 2025
Don't book with this company,,,,they…
Don't book with this company,,,,they cancel my trip at last minute in December for a surprise birthday trip,,,,today is 25 February and all now I can't get back my money,,,,I'm getting tired of waiting,,,,the bank send them emails and all now they don't respond,,,, my family send them emails and all now no respond,,,,I'm getting tired of waiting for my money,,,they are quick to take the money from card but take month to refund back money,,,I NEED MY MONEY NOW
28. december 2024
Uopfordret anmeldelse
Besvarelse fra laytrip.com
Hello Kerry,
We apologize for the inconvenience caused by your flight cancellation. Unfortunately, airlines sometimes make last-minute schedule changes that disrupt plans.
After you reached out to us, we confirmed the case with the airline and issued the refund to you on January 15, 2025. The refund has been processed on our end and should have arrived to you within 5 to 10 business days.
We haven't heard from your bank, but we have sent you the refund reference numbers so you may follow up with your bank to locate the refund.
In case you continue to experience issues, please reach out to our support team with additional details, and we’ll be happy to assist you further.
Sincerely,
Laytrip Team
🙏🙌🙌🙌💯💯💯📈📈📈📈📈
9. februar 2025
Great service
8. februar 2025
How easy it was to get my loan
8. februar 2025
You’re not up front about your payments…
You’re not up front about your payments and you don’t do anything to find solutions
7. februar 2025
Very kind and patience
7. februar 2025
Muy buena app
6. februar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.