Latex Magic Anmeldelser 64

latex magic is basically the only shop i use now . quality is always top tier and their designs are sick. customer service is also super solid which helps.

Habe bestellt, fehler war Vorkasse!
Lieferung wurde wegen Mängel beanstandet.
Trotz Nachweis per Schriftverkehr wird Fehler abgestritten.
Erste und letzte mal dort bestellt.

Was ist passiert?

Mit exakten Angaben wie Materialstärke, Art von Reißverschlüssen etc. angefragt ob möglich.
Angebot mit Aussage geht, ist kein Problem bekommen.

Bestellt mit nochmaliger Nennung aller exakten Vorgaben. Beispiele beigefügt.

Lieferung Fehlerhaft.

Reißverschlüssen falsch genauso wie Materialstärke.

Behauptet die Spezifikationen wären nie genannt worden trotz vieler Mails mit genauer Angabe.

Nachbesserung / Austausch wird verweigert obwohl damals gesagt wurde das bei Problemen geholfen wird es neu zu machen!

Wer hier bestellt hat im Problenfall Pech und Geld verloren.
Vorkasse daher fatal.

Kommunikation sehr schwierig.
Erzählt Lügen obwohl alles Nachweisbar ist.

Hello, i’m not sure whether the company is a good or bad company i didnt recieve my order yet. This is just a direct message to the company so they can let me know whats going on with my order. Ive been emailing you guys for weeks and i never got a response. I even tried calling the number on your site and it always plays music then says your busy. I’m just curious about whats going with my order. It said 4-6 weeks i ordered on march 10th its currently april 13th. Also on your company site says i should receive a acknowledgment email ( i got that email), a email saying that it moved to manufacturing (never got that email) , a email that you cut and glued my item (never got that email) , a email saying you finished work I requested (never got that email) , a email saying its complete and passed to QA (never got that email) and the shipping email. I never got those emails except the acknowledgment that i placed a order. Please contact me. Ive seen people saying they never got there order i just want to make sure thats not the case with me i have an VERY important photoshoot. Please get back to me with updates
*** update i went as far to creating a different email. And finally received a response. Asking me what my order number is. Then after that ignored once again.

I bought a nice set, but it broke immediately. It wasn't glued properly. My refund request was denied. The manufacturer requested a replacement. Unfortunately, I haven't received any response since. I've been waiting for months for the replacement, which hasn't arrived, and my inquiries about its status are being ignored.
Finally, Latexmagic attempts to suppress reviews by reporting them with false claims. However, this hasn't worked so far, as the verification process doesn't confirm these claims.
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A faulty seam has nothing to do with improper handling. You're a master at telling lies, but unfortunately, your clothing is of inferior quality. Then you say that goods with manufacturing defects are replaced. A faulty seam is a manufacturing defect. But you do nothing. Another lie. The paid service is simply not being provided.

I have made every effort to address this situation reasonably, but your response to my concerns has been dismissive and, frankly, unreasonable.
To clarify, my dissatisfaction is not solely about the condition of the product. While I acknowledge your note regarding avoiding puncturing the item, I would like to point out that I had the pants for less than one hour and was simply pulling the pants up when the damage occurred. However, this is not the primary issue.
The core problem is the significant delay and lack of proper communication regarding my order. I placed this order in January with the expectation that it would arrive in time for an important event on February 22. I made multiple attempts to contact your team and have documented proof of these efforts. Despite this, I did not receive a response until February 25.
Additionally, I was provided with an incorrect tracking number when I inquired about the status of my shipment. Ultimately, I did not receive the product until March 10—well after the date for which it was needed.
Had the product arrived on time and an issue occurred, I would have been far more understanding. However, the combination of excessive delays, poor communication, incorrect shipping information, and ultimately receiving a defective item is unacceptable.

- falsch geliefert
- Verletzungen durch falsche Ausstattung
- Material falsch
- lügt, wiederspricht sich
- streitet alles ab obwohl belegbar
- alles liegt schriftlich vor.
- will keine Lösungsfindung.
- will keine Kompromisse.
- weder Austausch des falschen Artikels noch Rücknahme
- Bei Bestellung angeboten das man bei Fehlern, bei der Neufertigung behilflich ist. Nicht eingehalten
- Leider nur heiße luft statt hilfe.
- Teures Lehrgeld bezahlt.

**********

Welche Drohung?
Ich bitte um Offenlegung?
Ich habe Ihnen niemals gedroht!
Erneut Lügen und falsche Behauptungen ohne diese Nachweisen zu können.
Vor Ihnern muss man alle warnen!

Quality is fantastic, honestly. I absolutely love my latex garment. My only gripe is that I wish there were more off-the-rack options for men... the women's catalog is way bigger. Please add more guys' stuff!

Love the design and the material is great. I used the size chart but it feels a little tight. I'd size up if you're between sizes.

This isn't my first order, and the quality stays high. The latex is durable and the construction solid - a reliable brand for latex garments.

The whole process was seamless. Ordering was easy, shipping fast, and the product exceeded what I expected. You're got a repeat customer here.

I love my new catsuit. The design is unique and it fits just like a second skin. The latex feels smooth and strong.

The seams on my garment are flawless and zippers feel very sturdy. it's clear they use high-quality latex materials and have skilled craftspeople. Very impressed.

I bought a set and it broke instantly because it wasn't glued properly. I asked for a refund, they insisted on replacing it and now I am not receiving a response after more than a month asking for multiple updates on if im receiving it or am able to get a refund.

I asked for an update on my order, and they said it was in production. They sent no other updates, which their website indicated that they would. I finally got fed up with receiving no orders and asked for my order to be cancelled on account of this and then received an email several hours later saying my order was complete and shipping out within the week so they will not cancel it. I would not recommend doing business with this company, as their production and shipping seems very suspicious.

I already wrote a review here because the color AND the size were off and the company replied that they would send me a replacement. It was in spring...I was ready to change my review and wait for my order, but it never came. So they lied to save face on Trustpilot.

Products took forever to arrive. One was ripped and broken. Customer service claimed they would remake the item and resend. It's almost been a year and I still haven't received it. They told me they resent it, but sent it to another address when I told them that wasn't my address. They accused me of changing my address And then complaining. It's absolute insanity. Do not work with this company.
Hi, you can check your tracking information via USPS. Your tracking number is 9200190384306910818550.

Best regards,

Latex Magic.

image0.png

This is not my address. I live in California.

I honestly no longer know how to handle this. You changed the address without informing us, and only after the parcel was delivered did you tell us that the address was incorrect.

I never once changed the address. I don't know anybody in this location. I think you got my address screwed up with another customer. I've always been at the same address.

Show me where I changed the address. I'd love to see how this was my fault.
Sent from my iPhone

Was so surprised how quickly my order arrived! The catsuit dress is gorgeous and the quality is obvious. Packaging was discreet and protective. A+ experience for sure.

When I first wrote this review, my item still hadn’t arrived. It eventually turned up but took longer than expected. Unfortunately, the clothing did not match the photos, the fit was completely wrong and was unwearable. I requested a refund, but after my last email I never received a reply. Very disappointing experience overall. I would recommend staying away from this company.