Had trouble with the booking for my infant name. Contacted fly fairly support, and was helped by the team. They manage to rectify and include my infant full name inside the air ticket ! Really want to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast and easy to book. Affordable price esp in partnership offer with grab paylater! I highly would recommend this.
The Fly Fairly app is awesome to use . Easy to book and the best part , if we need to change the flight details are handled well without adding any stress to customer. Staff like Ayla and Raya are so... Se mere
Loved how quick the booking process was. I went with Affirm because they're the most chill in my experience, and I usually pay it all off in a month or less. Love that they have many financing options... Se mere
4,8
Fremragende
215 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First time booking here
First time booking here and I had questions about my booking code and TSA pre-check. Angel seems to help everyone here and helped me as well. Answered all my questions easily, fast and reliably. I took that info and was immediately able to navigate thru the airlines booking process to confirm seat selection and status. Thank you! This makes me more confident in my upcoming trip!! Many thanks!!
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Stacie! First-time flyer vibes but handled it like a frequent flier with main character energy.
Angel’s basically customer service on caffeine so no surprise she had your back. Glad you got the seat sorted and the TSA pre-check flex locked in. Confidence looks good on you.
We’ll be here cheering you on from departure to arrival. 💜✈️🫶
Besvarelse fra Laters
Easy and flexible is the dream combo. Appreciate the no-fuss energy. You kept it simple, and we’ll keep it smooth for the next one. 💪✈️💜
It's just easy and user-friendly
It's just easy and user-friendly. It's just the moment of truth. I urge anyone to try them. Excellent
16. maj 2025
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Emison, this might be one of the kindest reviews we’ve ever received. "Moment of truth" hit us right in the feelings - thank you for trusting us and for urging others to give us a go. That means everything.
We’ll be right here when you’re ready for your next trip. 😊💜✈️
Besvarelse fra Laters
Sandra, we’re so glad to hear it was quick and easy, that’s exactly how it should be!
Thank you for trusting us with your trip. We’ll be right here whenever you’re ready for your next journey. 😊💜✈️
Smooth transaction
Smooth transaction, good prices, user friendly. Tickets received immediately, direct from the airline.
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Flame, you're officially our favorite kind of traveler - sharp, honest, and allergic to sneaky fees!!
We’re so glad everything was smooth and straightforward. No surprises, no drama, just tickets and peace. The way it should be!
Thanks for the kind words. Catch you next trip, Flame on. 😊💜
First time with awesome experience.
This was my first time booking in this website. I can't be more happy with that! The best prices and zero stress. Definitely this website is my number one choice now. Thanks.
6. maj 2025
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Jaime, we love a first-timer who doesn’t hold back with the compliments! 🥰 I think this is the start of a beautiful friendship 😊💜✈️
Outstanding Customer Support
Wow!!! My experience was thee best, It started with Ashley supporting me with my concern and then Angel join in on the team. It was the most informative experience I had with my flight issue, They both were very knowledgeable and went the extra mile to make sure I was taken care of and to be able to get to a resolve. I was very pleased with the outstanding customer support service, they both get a A+ for assisting me. I will definitely look forward to using your services again in the near future and sharing Fly Fairly with my family members. Way to Go!!! Fly Fairly with your awesome team!!!
7. maj 2025
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Besvarelse fra Laters
You brought the Jazzi, we brought the angels 😇 Ashley and Angel read this and immediately printed it out like a diploma. They're now campaigning to rename the company “Fly Jazzy.” Honestly? We’d allow it. 💜✈️
Besvarelse fra Laters
Kisha Redd the whole internet and picked the only site that didn’t try to rob her 💜 Appreciate the quick hit of honesty, we felt that in our souls 🥰✈️💜
Awesome site for booking anything best…
Awesome site for booking anything best prices !
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Altaveon Mckay? More like Altaveon No-Delay.
Booked it fast, booked it smart. That’s how we like it. If booking flights were a sport, you’d be undefeated. See you for the next flight! 🏆✈️
Besvarelse fra Laters
Short, sweet, and smoother than a gate upgrade.
Thanks for flying fair, Tulasi. We’ve saved your seat. 😊💜✈️
Great Customer Service
Great service by Ashley with regards to my enquiries on my flight booking. She was friendly, courteous and went to a great length to assist me. To add on, I have been booking via FlyFairly a couple of times and so far it has always been a pleasant experience.
27. april 2025
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Aidil Abdullah, official president of smooth bookings and five-star vibes! Ashley’s smiling so hard we might need to file a dental claim. Appreciate you. 😊💜✈️
Used Afterpay
Used Afterpay, flights showed up, nothing weird happened. That’s a win. Might try them again when I head to Gold Coast. Site wasn’t annoying which is rare these days.
25. februar 2025
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Besvarelse fra Laters
Ruby Mitchell? More like Ruby No-Glitch-ell because smooth bookings are the real flex these days!
Appreciate you keeping it chill. Gold Coast is waiting for another Ruby takeover. 😊💜✈️
Angel is a true angel 😇 today
Angel is a true angel 😇 today
She answered my inquiry promptly
Thank you
I will buy tickets when I travel in the future
Thank you again
I really appreciate it
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Kamsiah, you blessed Angel with wings today!
Appreciate the kind words and can’t wait to welcome you back when you’re ready to fly. 😊💜✈️
Got a one-way to Melbourne on a Tuesday…
Got a one-way to Melbourne on a Tuesday night and the booking literally took 3 minutes. Angel helped when I put the wrong date. No stress, just sorted.
31. marts 2025
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Besvarelse fra Laters
Okay Wei Jie, booking in three minutes? That’s Wei Too Efficient.
Glad Angel had your back, she said you kept it calm, and were I quote "certified breezy" 😎
Let’s do it again sometime. 😊💜✈️
Booked 4 seats to brisbane for me and…
Booked 4 seats to brisbane for me and the kids. honestly one of the smoothest bookings i’ve done. used klarna so didn’t have to pay the full thing upfront which helped heaps. angel helped me sort seat selection and was so patient. really good support. not stressful at all which is rare when travelling with 3 kids.
27. februar 2025
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Besvarelse fra Laters
Hannah? More like Ha-ha-nnah because this review made us grin!! 😄
You booked for you and the crew like it was no big deal, and somehow made it sound chill. Angel’s still glowing from the shoutout.
Come back anytime, we’ve saved your seat (and probably your sanity). 😊💜✈️
My first time using this app and it was…
My first time using this app and it was so much easier than the other apps that i used
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Laters
First time using us Tawanda Moye? Sounds like you Ta-won-da lottery finding us then! 😄
You showed up, booked easy, and gave the other apps a permanent complex.
Come back soon, you majestic travel wizard. 😊💜✈️
Booking confirmation
I am auctually hesitant to book as it is my first time. But then, when I enquired, the fly fairly team in the name of Angel and Ashley immediately answered my concern in just 10 mins. and even assisted me.
Grateful with your quick response and hope you will maintain that one. keep up the good work team :)
17. april 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Shar, we get it — first-time bookings can feel like jumping into the deep end with no floaties.
But Angel and Ashley? Lifeguards in headsets. Ten-minute response time? That’s faster than most people reply to group chats.
Appreciate the kind words. We’ll keep the good vibes flowing and the support snappy. 😊💜✈️
Super helpful Customer Service!
Angel was a lifesaver!
I needed to change some details of my booking last minute and wasn’t sure how long it would take, but Angel from Fly Fairly’s support team helped me immediately. She was super responsive, walked me through everything clearly, and made the whole process stress-free. It’s rare to get this kind of fast and personal support these days. Huge thanks to Angel for sorting everything out so quickly!
2. april 2025
Besvarelse fra Laters
James, Angel saw this and practically did a victory lap around her desk.
Last-minute changes are usually a nightmare, so we’re glad she could swoop in and make it painless. She thrives on saving bookings and calming chaos.
Appreciate you shouting her out. She’s over the moon about this one 😊💜✈️
I’ll like to thank Angie
I’ll like to thank Angie, for all she done to get my refund back 😘 Thanks So Much. That 5 ⭐️ goes to Angie.
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Mrs. H, you just made Angie’s whole week.
That five-star shoutout? Straight to her heart. She’s out here handing out refunds and good vibes like it’s her superpower.
We’ll make sure she gets a standing ovation from the whole crew. Come back anytime, you’re officially Fly Fairly fam now. 😊💜✈️
THIS IS BY FAR THE WORST BOOKING…
THIS IS BY FAR THE WORST BOOKING EXPERIENCE I HAVE EVER HAD IN MY ENTIRE LIFE!
To all who are thinking of booking through this app, please think more than twice. The hassle is really not worth it. It is better to pay the regular price instead.
In a nutshell, everything was just bad experience overall. Instead of handling the situation, they choose to dodge a bullet and bark up the wrong tree --the customer.
1.Customer service rep is very unprofessional.So much unnecessary extra comments and reasoning instead of just doing what was asked.
Second, 2 of the 4 bookings have ENTIRELY WRONG CONFIRMATION CODES. Imagine the hassle of having to confirm everything on my end. No one has the luxury of time to do these. Had I not reviewed them ahead, imagine the stress it would have been. Confirmation code was changed by the airline without their knowledge. Should that be the customer's problem then? Isn't that part of your job to update the customer of the changes?
Third, I cannot make any changes to my booking like seat preference and additional baggage because the booking is made under someone's email and I can't access it. When I tried to reach out, NO ONE RESPONDS. This service is crap.... JUST CRAPPY!
I made this review with all honesty and these were the replies I received on my end, because I made a review about my experience:
"...At this stage, we are happy to resume support and provide the updated itinerary, as soon as your public review reflects the facts of the situation more fairly."
[Really?]
"Wishing you smooth travels ahead. And say hi to AA for us"
[Who is AA?]
FLY FAIRLY, please do better at your correspondence with customers. It leaves a bad (or worse) impression. Take reviews and comments as a way to improve.
Also, I am not paid to make reviews. This experience just needs to be known!
29. marts 2025
Uopfordret anmeldelse
Besvarelse fra Laters
Hi Mary,
We’re sorry we didn’t meet your expectations 💔 We know travel stress is real and we always try to go above and beyond 💜but this review contains many claims that are simply untrue 😢
The issue you faced came from the airline's new customer portals, which are entirely outside our control. You confirmed the booking is accessible on their old portal but not the new one, which clearly shows the issue was on their side.
Low-cost carriers can be hard to reach directly, which is exactly why we stepped in to help! Our team supported you throughout the weekend, including outside business hours, and stayed kind and responsive the entire time, even when your messages were (ahem) less than friendly from the start 😅
We always do our best to help 💜 We also believe in fairness and honesty, both in flying and in feedback. And when a review feels a little too embellished, especially when the only other one happens to praise a competitor, most readers know how to read between the lines 🙂
Fly Fairly Crew
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