ABSOLUTELY AWFUL CUSTOMER SERVICE This is a China based company with a 1 man office in London. Ordered 2 x medium sized jackets in October, received 1 x Large and 1 x Medium both would have fitt... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
These orthopedic sneakers handled a long city trip better than I expected. We walked way more than planned and my feet were still fine by the end of the day.
These waterproof boots handled a full rainy afternoon without any drama. No slipping, no wet socks and they wiped clean easily after.
My review is zero stars. This company has NO customer service and non of its products are as advertised. Do NOT BUY!! cashmere set is polyester cotton. Leather backpack is plastic. No refund offe... Se mere
Virksomheden har svaret
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
walked all day, still smiling
These orthopedic sneakers handled a long city trip better than I expected. We walked way more than planned and my feet were still fine by the end of the day.
no more wet sock days
These waterproof boots handled a full rainy afternoon without any drama. No slipping, no wet socks and they wiped clean easily after.
ABSOLUTELY AWFUL CUSTOMER SERVICE
ABSOLUTELY AWFUL CUSTOMER SERVICE
This is a China based company with a 1 man office in London.
Ordered 2 x medium sized jackets in October, received 1 x Large and 1 x Medium both would have fitted a 6 yr old child!
Asked for a refund and was offered to keep the product and get 10% refund and 20% off next purchase, clearly don’t have a functioning returns policy.
Told them that this wasn’t good enough and wanted a full refund as is my consumer rights, they the told me that the return could be “time consuming and costly” and offered me 15% refund and 30% off next purchase!
I refused and requested a full refund, They then sent me a Chinese address to send them back at my expense which I did, at no point did they say I needed to complete a returns form which subsequently meant that the return is still in China’s customs to this date 16 April!! 7 MONTHS. GREAT COMPANY NOT!!!
I wasn’t expecting much from the slip…
I wasn’t expecting much from the slip on sandals but they’re honestly so easy. After hours of errands my feet still felt okay and that’s not something I can usually say.
The linen trousers surprised me in a…
The linen trousers surprised me in a good way. Light, breathable and the pockets are actually deep enough to use which feels rare lately.
These slippers weren’t supposed to be…
These slippers weren’t supposed to be exciting but they’ve become my favorite part of coming home. The second I walk in the door, they’re on. They’re cozy without making my feet sweaty which I appreciate more than I thought I would.
actually functional for once
The military jacket layers so well without making me feel bulky. It blocks wind properly and the pockets actually hold my stuff instead of just looking decorative.
I ordered the suede loafers not knowing
I ordered the suede loafers not knowing if they’d need a painful break in period. Surprisingly they felt good right out of the box. I wore them to dinner and ended up walking around the city longer than planned, no rubbing at all which rarely happens for me.
simple and reliable
Didn’t expect much from the linen shirt but it’s been reliable. Breathable, easy to throw on and it doesn’t wrinkle as bad as I thought it would.
Honestly the loafers arriving quickly
Honestly the loafers arriving quickly was already a good start. Putting them on felt natural right away, no stiffness no awkward pressure points. That doesn’t usually happen for me.
ended up my daily go to
The leather tote wasn’t originally meant for everyday use but it’s ended up there anyway. It fits my laptop, charger and random paperwork without looking stuffed. Even when it’s full it still holds its shape, which makes it feel worth the price.
I was hesitant about orthopedic…
I was hesitant about orthopedic sneakers because I didn’t want anything that screamed comfort shoe. These are subtle enough that no one notices. Long walks feel easier now and I don’t get that dull ache by night anymore.
I grabbed the trucker jacket thinking…
I grabbed the trucker jacket thinking it would just be a casual piece. Somehow it’s become my go to outer layer. It feels like something that’ll age well instead of wearing out, which is what I wanted.
I grabbed the trucker jacket thinking…
I grabbed the trucker jacket thinking it would just be a casual piece. Somehow it’s become my go to outer layer. It feels like something that’ll age well instead of wearing out, which is what I wanted.
I grabbed the cardigan without…
I grabbed the cardigan without overthinking and now I reach for it almost daily. It’s soft, simple and hasn’t stretched out even after washing.
rainy days made easier
The waterproof boots were bought mainly for commuting. Rainy mornings have been easier since, solid grip and dry feet make a difference even if it sounds simple.
The cardigan arrived neatly folded and
The cardigan arrived neatly folded and felt soft right away. It drapes nicely without looking oversized, which is a balance I struggle to find. I’ve worn it at home and out to coffee and it never feels out of place.
structured but surprisingly comfortable
When the leather tote arrived I thought it might be too structured for daily use. Somehow it holds my laptop, makeup pouch and random extras without looking stuffed. Even after carrying it all day, my shoulder doesn’t ache which feels like a small miracle.
The military jacket has barely left my…
The military jacket has barely left my rotation since it arrived. It layers well, blocks wind and the pockets are actually useful which I appreciate more than expected.
During a brutal heatwave
During a brutal heatwave, this linen blouse honestly saved me. It feels light and breathable without being flimsy or see through like so many linen tops are. I’ve already washed it twice and it still looks crisp and fresh, which makes me feel better about reaching for it constantly.
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