Laser Clinic - Westfield. Very kind, understanding and professional technician. I’m rather shy, so their attitude helped me a lot.
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Unit 1160a, Westfield White City, Ariel Way, London, W12 7GG White City, GB
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Laser Clinic - Westfield. Very kind, understanding and professional technician. I’m rather shy, so their attitude helped me a lot.
Virksomheden har svaret
Honestly, I usually rate this place 5 stars, but today’s experience was really disappointing. I went in for a face laser session and, when I asked questions, the therapist answered with uncertainty,... Se mere
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Had my laser hair removal appointment today and the experience was great. The lady who carried out my treatment was very professional and attentive. I didn’t get her name, but she had curly hair. She... Se mere
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Christina is amazing! Every time I visit, she’s always being so kind, attentive, consistently great and fun! I’ve been doing laser with the clinic for good year and a half now and she is always fab! I... Se mere
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At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk
Unit 1160a, Westfield White City, Ariel Way, London, W12 7GG, White City, Storbritannien
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Laser Clinic - Westfield. Very kind, understanding and professional technician. I’m rather shy, so their attitude helped me a lot.

Besvarelse fra Laser Clinics UK - White City
Extremely happy for the treatment. Staff are very helpful and supportive.
Special thanks to Marcia.

Besvarelse fra Laser Clinics UK - White City
Honestly, I usually rate this place 5 stars, but today’s experience was really disappointing. I went in for a face laser session and, when I asked questions, the therapist answered with uncertainty, which didn’t give me much confidence. The session itself felt rushed—normally, therapists take their time to properly cover each area, but that wasn’t the case today.
I left feeling like the treatment wasn’t done thoroughly and that I’ve wasted a session. I wanted to trust the therapist, but today I didn’t feel reassured at all. It came across like there was a lack of care and attention, with everything being done too quickly and without proper communication.

Besvarelse fra Laser Clinics UK - White City
Today I had my fourth appointment for underarm and Hollywood laser hair removal. Unfortunately, this visit was very disappointing. The staff seemed rushed, and the treatment was completed in just 3–4 minutes. There was no proper marking or attention to detail like in my previous sessions.
I didn’t feel like I received the level of care expected, especially for a treatment like this. I hope the clinic improves consistency and gives each client the time and attention they deserve.

Besvarelse fra Laser Clinics UK - White City
I was attended by an excellent experienced lady name Tina! The laser session given by tina specifically was impeccable, she was very professional, kind and generous - helping me before the session & after & was an amazing experience! Definitely coming back for future sessions.

Besvarelse fra Laser Clinics UK - White City
Ive been with this institute for 5 years now! Cant even see any competitors !

Besvarelse fra Laser Clinics UK - White City
This was my third out of five microneedling sessions and I must say that I am so so impressed with the quality of the service at Laser Clinics Westfield! I am already seeing the results and I am very excited to book more treatments there.

Besvarelse fra Laser Clinics UK - White City
Today was the best experience so far during this point of my treatment. Usually, I go to the Westfield White City, but it is the 1st time I was seeing by Marcia, who was excellent. I highly recommend her.

Besvarelse fra Laser Clinics UK - White City
Great laser hair sessions, brought packages, and so happy with the results, but I have to give all the praise to my practitioner Christina, who has made each session top quality Andy results are due to her expertise. Thank you so much

Besvarelse fra Laser Clinics UK - White City
Christina is amazing! Every time I visit, she’s always being so kind, attentive, consistently great and fun! I’ve been doing laser with the clinic for good year and a half now and she is always fab! I visit the Westfield White City branch as its local and all the therapists are GREAT ✨

Besvarelse fra Laser Clinics UK - White City
Excellent customer service with a lady called Nawras. She gave me specialist advice on my skin. Exceptional service throughout my appointment.

Besvarelse fra Laser Clinics UK - White City
Had my laser hair removal appointment today and the experience was great. The lady who carried out my treatment was very professional and attentive. I didn’t get her name, but she had curly hair. She made me feel comfortable and well looked after. Highly recommend.

Besvarelse fra Laser Clinics UK - White City
Took time to answer my questions and listened to plan a conservative treatment. I didn’t feel rushed or pressured to get more treatments

Besvarelse fra Laser Clinics UK - White City
Great service, I had the same lady twice and she’s fantastic, in terms of the laser treatment - it’s one of the best clinics I’ve been to, my hair hasn’t grown back!

Besvarelse fra Laser Clinics UK - White City
Bruna was very knowledgeable and chatted me through the whole process.

Besvarelse fra Laser Clinics UK - White City
Always a good experience coming here been coming for 4 years and I won’t go anywhere else

Besvarelse fra Laser Clinics UK - White City
Not great experience I was in and out within 30min while it says 1h on the website for the chemical peel , the beautician herself admited that this peel doesn’t do anything when I said that it’s my 3rd peel and I don’t see any result.
I wouldn’t recommend this treatment in this salon, go somewhere else . They also don’t really give any pre or post indications in terms of after or pre care . They just don’t seem to care about the client too much .

Besvarelse fra Laser Clinics UK - White City
I’m really disappointed with the way this clinic handles its package sessions. When you buy a package, they don’t notify you when your sessions are finished. They just book you for the next appointment, and only after the session do they tell you that you now have to pay. There’s no warning and no clear communication.
When I asked why customers aren’t informed beforehand, I was told that it’s the customer’s responsibility to check the platform. I understand checking my account, but it’s also the clinic’s responsibility to communicate clearly — especially when they are booking appointments and charging for them.
This approach felt unprofessional and not transparent. Good customer service includes letting clients know when their package is ending and what to expect. Unfortunately, that was not my experience here.
I won’t be returning.

Besvarelse fra Laser Clinics UK - White City

Besvarelse fra Laser Clinics UK - White City
Helena at Westfield White City is so kind and patient. She knows exactly what she's doing. She's so lovely.

Besvarelse fra Laser Clinics UK - White City
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