Unreliable communication and unfulfilled orders – totally unprofessional
I placed my order on March 11th and paid in full. On March 20th, the shop owner, Tomas, explicitly confirmed via email that my order would be shipped "next week". That was the last time I heard from him.
After that initial promise, there was complete radio silence. Multiple follow-up emails from my side asking for an update or a tracking number were completely ignored. I eventually had to set a final, formal deadline, which also passed without any reaction or explanation.
Since the shop failed to deliver the goods and refused to communicate, I was forced to initiate a chargeback via my credit card to get my money back.
If you value reliable shipping, valid contracts, and basic customer service, I strongly advise against buying here. A massive waste of time.
Edit from 22.04.2026:
The package finally arrived today. The 30 Brass Fiorni were complete, but instead of the ordered 100 Zamak Prague Groschen, only 99 were included.
While I am glad the items eventually reached me and the quality of the replicas is decent, the overall experience remains poor. The missing item, the initial lack of communication, and the broken shipping promises confirm a lack of professional attention to detail and customer service. I am upgrading my rating to 2 stars only because the delivery was eventually fulfilled, but I cannot recommend this shop for a reliable transaction.







