Lantern Anmeldelser 6.650

•

4,8

Inkassovirksomhed

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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

I spoke with Annie and she was absolutely amazing and so understanding to my current situation, she is a credit to your team, P.S please pass her a message to let her know that I have been offered the... Se mere

I was spoken to with respect and the person I spoke to I believe their name was Jason was lovely and really help ease my anxiety and spoke me through all the best options for me and heard out my situa... Se mere

Virksomheden har svaret

I spoke to a lovely advisor named Annie (I think that's what she said her name was anyway my memory isn't the best!) I was quite quickly made to feel at ease and felt like she actually cared about my... Se mere

Virksomheden har svaret

Hi Amina, I just wanted to say a huge thank you for helping me with my debt consolidation. Your guidance and support really made a stressful situation feel manageable, and I truly appreciate the time... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Om Lantern

Skrevet af virksomheden

There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.

We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.

Who are we How we help How to repay Get in touch

Skrevet af virksomheden

Kontaktoplysninger

Protection House, 83 Bradford Road, LS28 6AT, Leeds, Storbritannien
0113 887 6876
lanternuk.com

4,8

Fremragende

7 t anmeldelser

5 stjerner

4 stjerner

3 stjerner

2 stjerner

1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

For 8 timer siden

Very helpful and taken a lot of stress…

Very helpful and taken a lot of stress off me very happy I have been able to resolve this thankyou very much

17. april 2026

Uopfordret anmeldelse

For 9 timer siden

Guy that I spoke with was excellent!

17. april 2026

Uopfordret anmeldelse

For 9 timer siden

Great customer care

The lady I spoke to was extremely understanding of my issues and problem. The customer care was outstanding and I was immediately put at ease

17. april 2026

Uopfordret anmeldelse

For 13 timer siden

Advisor was understanding and very…

Advisor was understanding and very polite

17. april 2026

Uopfordret anmeldelse

For 16 timer siden

I spoke with Annie and she was…

15. april 2026

Uopfordret anmeldelse

For 16 timer siden

Clear and consise easy to deal with no…

Clear and consise easy to deal with no harrassing customers

15. april 2026

For 16 timer siden

The lady on the phone was very friendly…

The lady on the phone was very friendly and knowledgeable and very helpful and respectful

17. april 2026

Uopfordret anmeldelse

For 17 timer siden

Jordan was ever helpful no issue at all…

Jordan was ever helpful no issue at all top guy

17. april 2026

Uopfordret anmeldelse

Svar kan have AI-indholdLæs mere

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

For 17 timer siden

Understanding

Total understanding warm and caring

17. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

Thank you for this feedback Robert. We are very happy to hear that your circumstances were considered and our agent was kind and considerate.

Regards, Mark

For 1 dag siden

I would like to acknowledge the…

I would like to acknowledge the exceptional service provided by your customer service representative throughout our recent interaction.

16. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

We're happy to hear about the exceptional service you received from our customer service representative. We appreciate you acknowledging their efforts and sharing this.

Thanks! Mark

For 1 dage siden

AMINA from Lantern spoke to me…

AMINA from Lantern spoke to me concerning more I owe. She was helpful to give me details of how and when this happen.
Hopefully, i am reaching level of resolution

16. april 2026

Uopfordret anmeldelse

For 1 dage siden

Good customer service Well dealt with

16. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

Thank you! We're very happy to get this feedback!

-Mark

For 2 dage siden

Very polite and respectful…

Andrea was very polite and respectful and friendly was a pleasure to speak to and was able to get everything sorted out in one go

16. april 2026

Uopfordret anmeldelse

For 2 dage siden

Very good customer service

16. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

Thanks Joseph, we appreciate it!

-Mark

For 2 dage siden

Very polite

Very polite, friendly, helpful and informative. Made what can be a very upsetting and scary situation less so and made sure I understood what needed to be done and how at every point.

16. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

We're happy to hear that our service was helpful and informative during a difficult time. It's great to know you felt supported and understood the process clearly. We appreciate your feedback!

-Mark

For 2 dage siden

So very easy to set up a payment plan…

So very easy to set up a payment plan online

16. april 2026

Besvarelse fra Lantern

For 13 timer siden

We're happy to hear that setting up a payment plan online was so easy. Thank you for your positive feedback; we appreciate it.

-Mark

For 2 dage siden

Set up a payment plan and still…

Set up a payment plan and still continued to send me letters telling me I owed money and that I could set up a payment plan - on top on inundating me with email after email only hours after receiving first contact.
Very stressful!

6. april 2026

Besvarelse fra Lantern

For 19 timer siden

Hi Ali,

Thank you for your feedback. I’m sorry for any stress or upset caused by the recent email you received.
I did attempt to contact you by telephone; however, we were unfortunately unable to connect with you.
I would like to explain that the email sent was part of our legal and regulatory obligations, even where a payment plan has already been agreed.
If you would like us to review your communication preferences, or if you have any further questions regarding your payment arrangement, please do not hesitate to contact us at customerfeedback@lanternuk.com. We’re here to help and would be happy to discuss this with you directly.

Many thanks
Ash

For 2 dage siden

A step by step process.

I was guided through the process and steps were at my pace.I was given a start date to repay and a good plan .I feel confident in the process and the explanations were clear

14. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

We're happy to hear that the process was well-explained and tailored to your needs. It's great to know you feel confident with the plan. Thank you for your positive feedback!

Thanks, MArk

For 2 dage siden

Advisor was helpful and had a positive…

Advisor was helpful and had a positive attitude

15. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

We appreciate your positive feedback! We are so happy to hear that our advisor was helpful and had a positive attitude.

Thanks, Mark

For 2 dage siden

Jordan was very professional and helpful

15. april 2026

Uopfordret anmeldelse

Besvarelse fra Lantern

For 13 timer siden

We appreciate you sharing that our team member was professional and helpful. Thank you for recognizing their efforts with your five-star rating!

Thanks! Mark

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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