LanguageLine UK Anmeldelser 

I have worked for LanguageLine UK (formerly Capita TI) as a freelancer for over 18 years now. The PM and Accounting teams (especially Lucy and Alison, my main points of contact) are extremely approachable, profressional and reactive. During our long-standing collaboration, they have provided me with a realiable stream of income, always with fair rates and reasonable deadlines, no matter the market conditions or trends. They are one of my most valued clients and I cannot recommend them highly enough.

LanguageLine stands out as a highly professional, innovative, and forward-thinking company. It combines advanced technology and efficient solutions with genuine care and support for its collaborators. Communication is clear, the working environment is well organized, and people are treated with respect and consideration. What I appreciate most is the company’s ability to look toward the future while remaining attentive to the needs of those who contribute to its success. LanguageLine is a modern, reliable, and people-focused organization that I am very pleased to work with.

I have been working with this company for many years, and it has been a fantastic experience throughout. My journey started in 2008 when I worked in-house for ITR International Translation Resources. Since 2012, I have continued our collaboration as a freelance DTP specialist, first with Capita TI and now with LanguageLine UK. Over all these years, I have completed thousands of DTP projects, and I have always been impressed by the professionalism, organisation, and dedication of the entire team. Communication is excellent, projects are well managed, and I have always felt valued as a trusted partner. I genuinely enjoy working with LanguageLine UK. Every project is a pleasure, and after so many years I truly feel like part of the LanguageLine family. Thank you for the many years of great cooperation, I look forward to many more!

I've been working with both LanguageLine and former Capita for nearly 10 years, and it has always been smooth sailing. Although the rates are not particularly high, the work volume is consistent, and payment is always on time, and never has to be chased up. I will happily continue working for Languageline...

I have been working with LanguageLine UK as a translator since 2009. The collaboration is regular, PMs are nice and supportive. They have asked me a couple of times to reduce my rates, but I have explained why I cannot. They continue to send me new projects, and I am happy to work with them.

I worked for them from Nov 2025 till January and regret leaving..
I tried to re join but they wont let me))))))

PMs are helpful and understanding. Sometimes we translators are not able to estimate the completion time, because of the data format or word count structure, the PMs were able to understand our situations. I feel the support from the company.

I work for years with them as a translator/editor. Staff is always nice and efficient. Timely and accurate payments.

Excellent company. Professional and always a pleasure to work with. Have been working with them for years and nothing to complain about. The PMs are top-notch.

Great Company to work with, long-standing experience, quick answer times, top of the notch technology, on-time payments and professionality over the top. Recommended Agency!

Good workflow, awesome PMs and on time payments.

I have been working with LanguageLine UK in the translator position for many years now. They are one of my prime and valued clients. This has been a very productive collaboration, with excellent communication and an efficient workflow. The projects have been interesting, and the staff have always been friendly, responsive, and happy to help.

I've been working with LanguageLine as a freelance technical translator for many years, and I've genuinely enjoyed the experience. Great people, some of whom I've known for over a decade; meaningful work, accurate payments and quarterly performance bonuses. I appreciate their business and support with a friendly touch.

I've been working with this company for a few year now and I haven't had any issues. Project briefs are usually clear, deadlines are realistic, and the project managers are usually pretty easy to work with. Payments are accurate and on time. Working with them has been a seamless and rewarding experience so far!

I’ve been working as a translator for LanguageLine for over 10 years (formerly Capita). I appreciate the simplicity of the workflow, and I consider the key project managers I work with to be true partners—they consistently address any questions or issues that arise and are always ready to help.
The rates are low, but the client’s terminology database in XTM is extremely accurate and relevant, so I make up for the price difference! Plus, payment within 30 days has never been an issue!

Terrible company to work for as an Interpreter. For face to face booking, they used Estimated time to replace the offered booking time. For example, if the booking is for 3 hours, they will say estimated booking time is 3 hours. So you plan your journey the day before and expect you would be paid for 3 hours. In fact, if the booking ends early than expected, you will only get paid for the actual end time. Also, they maliciously add the bad service penalty, if the clients think you are delivery bad services; then, the company can charge you for that. I can see now they are keeping recruiting people because everyone just leaves.

Shambles and disgrace of a company! Working for Language Line Solutions is modern slavery: very poor pay (often less than a minimum wage), no supervision, lots of technical glitches and bad line, rude customers. LLS don't appreciate you at all - you're just a number. They'll totally exploit you with high pressure and stressful phone calls for an absolute pittance! They charge clients extortionate rates but pay you a small fraction of that. Shame on you Language Line!

This company was booked to interpret for my son at a police interview. My son is deaf and autistic. The interpreter cancelled at the last moment. I'm given to understand that this has happened before. Not good enough!!

They take Taxpayers money and outsource interpreters. We really need to open a case against this agency.

I work for an NHS Trust, working with detained patients who require interpreter services. This company often take the booking for face-to-face services and then consistently cancel on the day. This is a disgraceful way to treat people experiencing mental ill health.