I ordered two pots of Karl Foerster grass. I received two different grasses, neither one was Karl Foerster. They should not have filled the order or contacted me if it was out of stock. Disappointing... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a fantastic company! My order was delayed due to the couriers but rather than putting me out Landscaping delivered my parcel personally. I've never known a company to go above and beyond to help... Se mere
Virksomheden har svaret
Easy to order online. Competative price & delivered free. Not notified by delivery company about day & time window....they just turned up, so good job I was at home to receive the item. However, w... Se mere
Virksomheden har svaret
Great price, speedy delivery and great communication. However, what really made my experience exceptional was the professional way that Tom handled the website issue that prevented me from being able... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Landscaping Direct
Skrevet af virksomheden
Landscaping Direct offers exceptional landscaping products, delivered direct. We also provide helpful advice and inspiration to help you with your next outdoor project.
We have carefully collated products for their superior performance, giving us complete confidence that what we offer is the best out there. We keep our costs down to keep our prices low – creating superb value for exceptional quality.
Our aim is to offer fantastic customer service and we are regularly adding help, advice and inspiration throughout the website. Whether you are planning to transform your own garden, or you’re a seasoned professional, our blogs and inspiration sections are designed to share knowledge and spark ideas.
We are constantly growing. Working with suppliers to expand our product ranges with new and exciting products.
Kontaktoplysninger
4,4
Fremragende
205 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery
Never received my goods. I selected my address from the drop down list you then took my money Then I was informed you don't deliver to said address. Your system is the thing that needs to be addressed
8. juni 2023
Besvarelse fra Landscaping Direct
Hi Keith, apologies for your negative experience with us and I appreciate your frustration with us having to cancel your order and issue a refund. Unfortunately, we do struggle to deliver to Guernsey with certain products. You're quite right, our system does need addressing and we should have something in place this week to prevent this happening again. Thank you for your honest feedback, and apologies again. Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Thank you very much for the kind review. I'm glad everything went well. Thanks, Tom - Landscaping Direct.
Good value and quick service
Was the lowest price offered online for EasyJoint grout - even with the delivery charge. Was shipped in good time by a reputable courier and arrived within 3 days. Was kept informed at all times of expected delivery time. Would buy from these guys again.
30. maj 2023
Besvarelse fra Landscaping Direct
Hi Peter, thank you very much for leaving us a review. I'm really glad we were well priced and the delivery was smooth for you. Thanks, Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Hi Mark. Thank you for your positive review. I'm glad we ticked the boxes for you. Thanks, Tom - Landscaping Direct
Great service and friendly advice
I received good advice, prompt delivery, good after sales service. On this occasion, I had to return the product because my project changed, but even then the company was helpful and refunded . I will be a regular customer now.
23. maj 2023
Besvarelse fra Landscaping Direct
Hi Reza, thank you very much for your kind review. We really appreciate your comments. It was a pleasure dealing with you throughout. Thanks, Tom - Landscaping Direct.
Very fast and efficient company would…
Very fast and efficient company would highly recommend
23. maj 2023
Besvarelse fra Landscaping Direct
Hi Alan, thank you very much for your kind review. It's great to see you'd recommend us - much appreciated. Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Hi Denis, thank you for leaving us a review. I'm glad your order arrived quickly. Thanks, Tom - Landscaping Direct.
Delivered on time ,great paving slabs…
Delivered on time ,great paving slabs at a fab price,very happy
6. maj 2023
Besvarelse fra Landscaping Direct
Hi Jenny, really please you're happy! Than you for taking the time to leave a review for us. Tom - Landscaping Direct.
Efficient
Easy to order, confirmation and invoice emails received quickly, regular comms on delivery progress and courier helpful and friendly.
3. maj 2023
Besvarelse fra Landscaping Direct
Hi Ken, thank you very much for your review. I'm glad everything went smoothly for you. Thanks, Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Hi Sandra, thank you very much for taking the time to leave a review. I'm glad your order arrived quickly! Thanks, Tom - Landscaping Direct.
Easy to order and very quickly delivered
3. maj 2023
Besvarelse fra Landscaping Direct
Hi Paul, thank you very much for taking the time to leave us a review. I'm glad everything was quick and easy for you. Thanks, Tom - Landscaping Direct.
Very responsive to a query after we…
Very responsive to a query after we placed our order and Tom was extremely helpful when we needed to amend our order and kept us updated with tracking details.
1. maj 2023
Not only the best value by a mile
Not only the best value by a mile, but despite bank holidays, the order turned up earlier than expected. All extremely well packaged and secure and brilliant, communicative delivery agents too. Fab service end-to-end.
29. april 2023
Besvarelse fra Landscaping Direct
Thank you very much for such a wonderful review! I'm really glad you were pleased with our price and service. Thanks, Tom - Landscaping Direct.
Excellent customer service🧱
Excellent customer service. 2 of my slabs arrived damaged which owing to the brittle make up of material is perfectly understandable! I contacted Tom and he and his team replied instantly and the replacement slabs were with me within 7days. Many thanks!!
22. april 2023
Besvarelse fra Landscaping Direct
Thank you very much for your review! I'm really glad we managed to get the replacement circle segments delivered quickly before the bank holiday. Thank you for your understanding in the first instance, it really helps to find a quick resolution with the flexibility and helpful images you gave. I hope the circle kit brings years of beauty and enjoyment! Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Hi Mike, thank you very much for leaving us a great review. I'm glad the price and service were up to scratch for you. Tom - Landscaping Direct.
1st class service from beginning till my…
1st class service from beginning till my delivery.. highly recommend
11. april 2023
Besvarelse fra Landscaping Direct
Hi Chris, thank you very much for your review. I'm glad you were happy with our service. I hope the new patio brings years of enjoyment. All the best, Tom - Landscaping Direct.
No pattern
Delivery was quick. Website was easy. Product has arrived and looks good. But no pattern instructions to follow. Otherwise it would be 5 stars
13. april 2023
Besvarelse fra Landscaping Direct
Hi Chris, I'm glad the paving arrived quickly and looks good. Typically the paving is laid 'random' rather than following a pattern. That being said, patterns do exist and with this feedback we will look to get some added to the site for future. Thanks, Tom - Landscaping Direct.
Besvarelse fra Landscaping Direct
Hi Andy, thank you for leaving us a review. I'm glad the price was right and the delivery arrived on time. Thanks, Tom - Landscaping Direct.
Good price and fast delivery!
6. april 2023
Besvarelse fra Landscaping Direct
Hi David, thank you for your kind review. I'm glad everything was well priced and arrived quickly. Tom - Landscsaping Direct.
Fast delivery
2. april 2023
Besvarelse fra Landscaping Direct
Hi Simon, thank you for taking the time to leave us a review - it's very much appreciated. I'm glad everything arrived quickly for you. Tom - Landscaping Direct.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.