We used this company to carry out fire risk assessments. Comprehensive reports and a thorough job done. Would definitely use again.
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Se, hvad kunderne siger
The gas and electricity safety check was completed in my Dagenham Heathway property. Really smooth and straightforward service. The engineer turned up on time, got everything checked quickly, and exp... Se mere
Virksomheden har svaret
Refund delays. The company let me book online and took my payment dispite the address being out of their area (which i wasnt aware of) It has been a month and i still have not received a refund. After... Se mere
I had a very positive experience with Landlords Safety Experts arranging for a Fire Risk Assessment. The customer services were very helpful assisting with the booking and quick timeframe on the inspe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We help landlords, homeowners, estate agents and property managers keep properties safe, compliant and ready for tenancy across London and surrounding areas. Our service is built around fast booking, reliable attendance and clear communication from start to finish. We provide a full range of landlord compliance inspections and certificates, including Electrical Installation Condition Reports (EICR) and remedial works, Gas Safety Certificates (CP12), Fire Risk Assessments for residential and commercial premises (including blocks of flats), Emergency Lighting testing and certification, fire alarm support, PAT Testing, EPCs, asbestos surveys and reporting, fire door inspections and certification, plus consumer unit upgrades and electrical repairs where required. We understand compliance is time-sensitive for move-ins, renewals and management deadlines, so we keep the process simple: book an appointment, complete the inspection, explain any findings clearly, and deliver your paperwork promptly (often within 12–24 hours depending on access and the job). If you’re unsure which certificate you need, managing multiple properties, or working to a strict deadline, our team is here to guide you and arrange a convenient visit with qualified engineers.
Kontaktoplysninger
110 Blackborne Road, RM10 8SL, Dagenham, Storbritannien
- 02081244522
- info@landlordsafetyexperts.co.uk
- landlordsafetyexperts.co.uk
4,1
God
38 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
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Arrived on time to two properties
Arrived on time to two properties, gave a thorough inspection which passed satisfactory with good feedback on the state of the electrics.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Paul, for your 5-star review.
We’re pleased to hear we attended both properties on time and carried out a thorough electrical inspection (EICR) with clear feedback on the condition of the electrics. We focus on punctual attendance, detailed testing, and practical guidance so landlords know exactly where they stand.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Experts.
Muzammil was excellent he organised my…
Muzammil was excellent he organised my electrical certificate very efficiently and I will definitely use him again in August THANK YOU
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you for your 5-star review.
We’re pleased to hear Muzammil organised your electrical certificate efficiently, and we appreciate your intention to use us again in August. We will pass your feedback on to him.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Experts.
As agreed the EICR was done for this…
As agreed the EICR was done for this house and the report sent on time.However,for another property, different minor problems were flagged up and I was charged unreasonable amount for fixing the problems.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you for your review.
We’re pleased the EICR was completed as agreed for this property and that the report was issued on time. We are, however, concerned to hear your feedback regarding the remedial costs on another property. We take pricing concerns seriously and would like to review the quote and the items raised to ensure they were justified and clearly explained.
Please message us your job reference (or the address/date of the visit), and we will investigate and respond accordingly.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing London Safety Certificate.
Landlord safety team of experts were…
Landlord safety team of experts were patient, consistent in respect of advise and very professional. I find their reception team very professional and helpful. I will always recommend them
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you for your 5-star review.
We’re pleased to hear you found our team patient, professional, and consistent in the advice provided, and that our reception team was helpful throughout. We take pride in making compliance clear and well managed from first contact through to certificate delivery.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Experts.
Besvarelse fra Landlord Safety Experts
Thank you for your 5-star review.
We’re pleased to hear you found the service excellent. We focus on clear communication, punctual attendance, and prompt certificate delivery to keep compliance straightforward.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing London Safety Certificate.
Terrible company!
Terrible company!! Don't use this company for Gas and EICR checks and Certificates! I am a property owner and they said the property has passed and forced me to make payment first. When paid provided a failed certificate. Muzammil Asif lied and said Certificate was passed to get payment. I asked for a Refund and Mr Hamid Ali Usama (Said his name was Hamid Khan) who is the director wasn't willing to issue a refund. Company also known as Safecert UK Limited. I will advise DO NOT to deal with this company!!
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you for your 5-star review.
We’re pleased to hear you had an overall great experience. Our team focuses on organised scheduling, clear communication, and prompt certificate delivery so the process remains straightforward.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing London Safety Certificate.
⚠️ LANDLORDS BEWARE!
Update: After several weeks of phone calls and email complaints, I was consistently ignored. Their manager, Malik, even went so far as to openly threaten that if I did not remove my negative review, he would mark the EICR for another one of my properties as unsatisfactory. His behavior was extremely rude and unprofessional.
Following my continued complaints, the case was taken over by manager Muzammil Asif, who finally brought the situation under control. He sincerely corrected their mistake of classifying my report as C3 instead of C2, and handled everything in a professional and friendly manner. Frankly, he restored my confidence in the company.
As a result, I have revised my negative review, and I hope the company will have more competent and responsible managers like Muzammil.
Feedback on 27/03/2026
LANDLORDS BEWARE: Predatory "Fail" Tactics
They are using EICR reports as a trap to force expensive repairs. They ignored BPG4 standards and turned my previous satisfactory EICR into a "Fail" just to send a remedial quotation. They failed my property by wrongly coding a C3 issue as C2. They tried to charge me hundreds for "remedials" just to get a Pass certificate. After a heated argument on WhatsApp, they agreed to refund me but then disappeared. If you want an honest inspection, look elsewhere. Absolute nightmare for landlords! I am taking a legal action to against them too!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you for raising this. We’re sorry to read about your experience — particularly the concerns around coding, the remedial quotation, and the communication after a refund was agreed.
We do not operate “fail-to-sell” tactics. An EICR outcome and coding (C1/C2/C3/FI) must be based on the condition observed and the requirements of BS 7671, and where relevant guidance (including BPG4) applies, it should be followed. If a C3 was incorrectly coded as C2, that is a serious issue and we would expect it to be corrected through our quality process.
On the refund point: if a refund was agreed and then you did not receive it, that is not acceptable. Please contact our office with your job reference / property postcode / invoice number (using the contact details on your booking confirmation), and we will escalate this to a manager to review the report, the WhatsApp thread, and the refund status and come back to you with a clear resolution.
For completeness, we provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks — and we expect every service to be carried out fairly, transparently, and to the correct standard.
Best Regards,
Landlord Safety Experts Management
Really poor
Really poor. Arranged 2 appointments. They cancelled the first. Then later rescheduled the second and later cancelled
On the day of the appointment. Don’t touch this company with a barge pole.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Raj, for your review. We apologise for the disruption caused by the repeated cancellations.
Cancelling once is frustrating; cancelling again on the day of the appointment is unacceptable, and we understand why you have lost confidence. This is not the standard we aim to deliver.
If you are willing, please contact us with your booking details (name/postcode or reference number) so we can investigate what happened, address the issue internally, and confirm what resolution was offered to you.
If you still require landlord safety certificate services, we can arrange EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks with clear confirmation and reliable scheduling.
Thank you for bringing this to our attention.
Don't touch this company. Lack of transparency .
I employed this company to renew my Expiring electrical safety certificate. The electrician upon completing its test assured me verbally that everything was in order and it has passed the test. Before paying their invoice I phoned and asked them to confirm the result was a pass which they confirmed.
After paying their invoice, they sent me a fail certificate with a list of remedial actions amounting to £600. As I am a qualified chartered electrical engineer, I know all of the proposed works were complete nonsense and made up in order to extract money from customers. This company lacks transparency and professional qualifications. I am in the process of taking legal action against this company and reporting them to competent professional authorities and regulators.
I won't recommend this company to anyone. Don't touch them.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Mr Sadigh, for your review. We are sorry to hear about your experience and the concern this has caused.
An EICR result must be based on the recorded inspection and test results and the correct application of coding in line with BS 7671. If you were told verbally (and later by phone) that the outcome was a “pass”, and then received an unsatisfactory certificate with remedial costs after payment, that is not acceptable and requires an immediate management review.
Please contact us quoting Order ID 474400 so a senior manager can:
review the electrician’s test data and observations recorded on the EICR (including the schedules),
check the coding and the basis for any remedial quotation,
confirm what was communicated to you and when,
and agree the appropriate resolution promptly.
If you prefer, we can also arrange an independent re-check / second opinion as part of the review process.
We provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks, and we take transparency and professional standards seriously.
Thank you for bringing this to our attention.
Excellent
Great customer service Quick, efficient and cost-effective work.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, AkimHonnah, for your 5-star review.
We’re pleased to hear you received great customer service and that the work was completed quickly, efficiently, and in a cost-effective way. We focus on clear communication, punctual attendance, and prompt certificate delivery to keep compliance straightforward.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Experts.
The appointment making was inadequate
The appointment making was inadequate. Several personnel called for the same appointment. They called the landlord instead of the Tennant and did not keep the appointment. They asked for payment before the service was provided. I would never use them again
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Leo, for your review. We apologise for the poor experience.
Multiple calls from different team members for the same booking is not acceptable, and contacting the landlord instead of the tenant (when tenant access is required) is a clear process failure. Missing the appointment then compounds the issue, and we understand why you would not want to use us again.
On payment: we sometimes request payment in advance depending on the booking type, but this should always be explained clearly and never at the expense of delivering the appointment as agreed.
If you can share your booking reference (or postcode and date), we will investigate the call logs and scheduling notes, address the internal issue, and confirm what resolution is available.
If you ever require landlord safety certificate services in future, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks — with clear communication and confirmed appointments.
Assad at Landlord Safety Certificate…
Assad at Landlord Safety Certificate was very professional at arranging all my Landlord certificates. I would highly recommend this company.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Gayatri, for your 5-star review.
We’re pleased to hear Assad was professional in arranging your landlord certificates, and we appreciate your recommendation. We will share your feedback with him.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Certificate.
Unreliable
Unreliable, expensive and incompetent… would give zero stars if the option was available.. had an asbestos assessment carried out and was told i would receive the report within 3-4 days.. chased several times on days 6 & 7 was told constant lies by the team.. in the end they stopped answering my calls and if they did answer they would hang up!!
The last time I spoke to them I was promised a refund but still awaiting tha!
Avoid like the plague!!
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Amit, for your review. We apologise for the delay, the lack of clear communication, and the way your follow-ups were handled.
If you were advised the asbestos report would be issued in 3–4 days, then received repeated inaccurate updates and had calls ignored or ended, that is unacceptable. The same applies to a refund being promised and not completed.
Please contact us with your booking details (name/postcode, date of the visit, or invoice/reference number) so a manager can urgently:
confirm the report status and issue it immediately if outstanding,
verify the refund agreement and process it without further delay,
and review the call handling so this is addressed internally.
We also provide landlord safety certificate services including EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks, and we recognise that service and communication must meet professional standards across every job.
Thank you for bringing this to our attention.
Besvarelse fra Landlord Safety Experts
Thank you, David, for your 5-star review.
We’re pleased to hear you found the service excellent and prompt. We focus on quick scheduling, punctual attendance, and timely certificate delivery to keep compliance straightforward.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Experts.
I was quite skeptical initially about…
I was quite skeptical initially about the company; at some point even thinking I got scammed due to the slow communication however the electrician did turn up and even returned the day after to test another smoke alarm. I truly appreciated that. I was able to get my certificate the day after.
Great service.. just work on communication with the customer to keep their mind at rest. Thanks
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Dami, for your review and for sharing the detail.
We apologise for the slow communication at the start and the concern it caused - that is not acceptable, and we understand why it left you feeling uncertain. We are pleased the electrician attended as booked, returned the next day to test the additional smoke alarm, and that your certificate was issued promptly afterwards.
Your feedback is noted, and we are tightening our customer updates so clients receive clear confirmation and progress messages throughout.
If you require landlord safety certificate services again, we can assist with EICR, Gas Safety (CP12), EPC, PAT testing, Fire Risk Assessment, and other fire safety checks.
Thank you for choosing Landlord Safety Certificate.
Very good company
Very good company. Electric safety cert. Were done quickly at a very competitive price, also fire doors inspections. Highly recommended.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Landlord Safety Experts
Thank you, Ron, for your kind review and recommendation.
We really appreciate your feedback and are pleased to hear you were happy with the quick turnaround, competitive pricing, and the service provided for your electrical safety certificate and fire door inspections.
At Landlord Safety Experts, we work hard to deliver reliable, efficient landlord safety services, so it’s great to know we met your expectations.
Thanks again for your support! we look forward to helping you again in the future.
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