The customer service at Lakes is exceptionally good. Our initial enquiry was whether their spare parts kit would fit our shower unit. The response from Lakes was that these parts were covered unde... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The customer service at Lakes is exceptionally good. Our initial enquiry was whether their spare parts kit would fit our shower unit. The response from Lakes was that these parts were covered unde... Se mere
Virksomheden har svaret
We recently upgraded our showroom with new Lakes shower doors. The 8+ range is very impressive, especially the space saving infold shower door. We are happy to continue trading with Lakes due to the e... Se mere
Virksomheden har svaret
item delivered promptly but unfortunately delivery driver left it at the wrong house where it laid for about four days as it is a holiday place. eventually found a bit battered and wet but contents o... Se mere
Lakes are a very rare company who respect their clients rather than simply trying to rinse (SIC) them for another sale. We were looking for spares for my elderly parents shower installed 9 years ago.... Se mere
Lakes is a leading manufacturer & supplier of shower enclosures, doors and bath screens. View collections, request brochures & find stockists.
Alexandra Way, GL20 8NB, Tewkesbury, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From the initial phone call to the delivery of the two items purchased the process was professional efficient and very user friendly
Very satisfied and although the products are more expensive than anywhere else they are by far worth the money in product quality
Joy
After twelve months of several returns by the fitters, our Lakes shower and tray is still leaking.
It looks tatty, the coated glass is no longer clear, most of the 'metal' is coated plastic.
Avoid
Everything went well from ordering online to delivery. This was my second purchase from Lakes.
Quick service and delivery within a couple of days. Pricey product but will last for a couple of years. Coating gives up to 6 months protection.
Thanks
Friendly, knowledgeable customer services team, & fantastic after sales service. Parts received promptly.
Can't rate them highly enough.
I've a 15 year old Lakes shower enclosure and needed a replacement door wheel set. From placing my enquiry on Tuesday, I was contacted by Connie yesterday, and the item was delivered this morning. All sorted in two days!
Fantastic customer service! A pleasure to deal with a company that delivers what it promises on it's website, so many thanks for that.
Have owned a Lakes walk in shower fo approximately 3 years and the metal that holds the screens has discoloured and deteriorated .
On contacting Lakes regarding the lifetime guarantee lm told that if you use store brand cleaning products the guarantee becomes null and void .
You should only use White vinegar and water ( it’s in the small print) and who would go to that trouble .
Buy Lakes products if your prepared not to use conventional cleaning methods
Great customer service ,parts arrived prompt. Thank you lakes.
Clear details on the website and delivered in the timescale promised.
Ordered replacement shower screen seal on-line which unfortunately arrived damaged. Replacement sent the following day.
Excellent Service would recommend them and would use them again.
Lakes spares department was outstanding. Craig was especially helpful and the quality of the shower enclosure must be the best on the market.
Easy to install after cutting to required length and does the job perfectly.
I reported a fault with my shower door - a top roller on the door had sheared off. This was dealt with very efficiently by Craig in the service desk, despite many engineers being on furlough, within two hours John the engineer visited my home and replaced all of the rollers! Lakes guarantee is outstanding and I congratulate the company on their response to my report. Neil from Nuneaton
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