The ordering was easy and delivery very quick and efficient. I ordered half a size bigger than normal as my feet have started swelling with high blood pressure or the medication to lower it!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Se mere
You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Se mere
I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Lakeland Active
Skrevet af virksomheden
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Kontaktoplysninger
Barras Lane Estate, Dalston, Carlisle, Cumbria, CA5 7LX, Carlisle, Storbritannien
- 01228 217205
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item returned as sizing not good for me
Unfortunately the shoes were much too small (I ordered a size 7) and too wide so I returned them.
1. april 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for leaving us a review. I'm sorry to hear that the shoes are too small and too wide. Once we receive them back, we will issue your refund.
Many thanks
Dealt with efficiently
11. marts 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm glad that we were able to help quickly.
Many thanks
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
The goods arrived promptly and in…
The goods arrived promptly and in perfect condition. What one expects, but does not always get. I have no real comments.
10. marts 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
They arrived quickly but I didn’t like…
They arrived quickly but I didn’t like the quality hard.
5. marts 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review. I'm sorry to hear that you don't like the quality. If they haven't been worn, please send them back to us and we can issue a refund for them.
Kind regards,
Jennifer
Quick efficient service
Quick efficient service and a good price for a well-made product
20. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Lakeland garden crocs
I bought some Lakeland garden crocs. They arrived quickly and safely which was great and they are just what I needed. Very comfortable as I wear them all day at work and closed tops which is a requirement at work. Great shoes
17. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Excellent delivery
Excellent delivery - really quick despite living on a Scottish island, packaging great, quality of product great, already in regular use!
20. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
The Wolfa slippers are amazing!
18. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for so much for taking the time to leave us a review.
Many thanks,
Jennifer
Really poor quality
Really poor quality, cheap and flimsy with a thin lining. Waste of money,
28. januar 2025
Besvarelse fra Lakeland Active
I am very sorry to hear you are unhappy with your purchase. I've passed your feedback onto our Product Development team as we are always looking at ways on how to improve our products.
You are welcome to return the item for a refund, we have details of how to return an order on our website.
kind regards.
Ordering online was easy and delivery was quick. My clogs is very comfortable.
Ordering g online was easy
6. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
My order was processed and received in…
My order was processed and received in very quick time
3. februar 2025
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Besvarelse fra Lakeland Active
I am very sorry that your clogs ripped. I've passed your feedback onto our Product Development team as we are always looking at ways on how to improve our products.
I've also sent you an email to sort this out for you. Please check your spam folder in case it's gone in there.
Many thanks
Besvarelse fra Lakeland Active
Hi there,
Thanks for taking the time to leave us a review.
Kind regards,
Jennifer
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.