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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Great delivery but the product is a little weird tasting. I ordered the blush and essentially it tastes like fruity strawberry pickle juice which I wasn’t expecting. I like tart but this tastes like p... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Excellent Product. Wonderful flavours. Well brewed indeed. Beautifully presented. Prob one of the best I’ve tasted. However website didn’t get address right - prob tech problems. Soon rectified by... Se mere

Bedømt til 5 ud af 5 stjerner

A simply sensational beverage. Crisp, herbaceous (Lemongrass) with a light tart note that cuts through the middle so softly, it doesn't so much announce itself as just exist politely within the conver... Se mere

Bedømt til 5 ud af 5 stjerner

I've tried a few different brands of kombucha, but L.A Brewery is by far my favourite. Other brands seem harsh and fizzy, and I've had enough after a couple of mouthfuls, but these taste natural a... Se mere

Virksomhedsoplysninger

  1. Sodavandsbutik
  2. Drikkevaredistributør

Skrevet af virksomheden

We create a refreshing range of signature naturally non-alcoholic drinks that you can enjoy instead of sparkling wine. Expertly brewed by founder Louise Avery, we begin with a tea blend which is enhanced with flowers, fruits, herbs and botanicals. Our method of natural fermentation builds layers of flavour and complexity, balancing the tart and sweet character of our drinks, simultaneously creating beneficial live culture. All the experience, without the alcohol.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

378 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

This stuff tastes wierd

Great delivery but the product is a little weird tasting. I ordered the blush and essentially it tastes like fruity strawberry pickle juice which I wasn’t expecting. I like tart but this tastes like pickles. Could eat some fruit and the drink gherkin juice instead. Flavour does improve with food but really not sure that would order again, I was considering giving white wine alternative a go to see if it is different but not sure. I’d compare it to marmite of a love or hate kinda flavour profile. It’s definitely unique.

31. december 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

Hello Jay - thanks for taking the time to leave feedback and in particular the detail in your review. I'm sorry it has taking me a bit to get back to you. Our fair trade Sencha green tea is fermented using a kombucha fermentation which is akin to a natural wine fermentation and produces a naturally tart, sweet, sour taste profile. This is where you are getting "pickles" perhaps. The taste of live cultures and good-for-you organic acids, but not to everyone's taste.

Our sparkling White Rose has a tartness too - but the rose and elderflower provide a natural sweetness. It recently received a 2-star Great Taste Award, so I would love for you to try it. Please sned a note to enquires@labrewery.co.uk FAO: Meg and I'll drop you a reply. Many thanks again for taking the time to write in - Meg

Bedømt til 1 ud af 5 stjerner

Incompetence

Order has gone missing twice, still No delivery!

28. september 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

Hello again, as a little time has passed and we've been in touch on email directly since, this should all be resolved by now... But any further issues at all - you know where to find us : enquiries@labrewery.co.uk
Many thanks - Team L.A

Bedømt til 5 ud af 5 stjerner

Delicious

Delicious. Love it in the week and when I'm not drinking on the weekend.

19. september 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

We love to hear it Tom - thank you!

Bedømt til 4 ud af 5 stjerner

Good customer service

There were some issues with the delivery of my order. However, LW Brewery were helpful, kept me informed and ultimately resolved the issue. The product however is smaller than it used to be I liked the luxury feel of a mini bottle to open- and quite expensive for what it is. It is worth it - I think. 4 stars overall but 5 for service.

5. september 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thanks so much - this sort of service feedback always gives the team a boost!

We've actually taken the feedback on price from you here and others, and whilst our fair trade teas that we ferment in tank for 6 weeks are high quality, like our plants and botanicals layered in, we do want people to enjoy L.A Brewery at what they deem to be an acceptable price. Given this we have taken the price down a touch on our new slimline cans. Just in time to stock up for Christmas. Best wishes - Team L.A.

Bedømt til 1 ud af 5 stjerner

I haven’t even received it?!

I haven’t even received it?!

1. september 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thank you for this, and whilst your feedback was posted here a while back, we did keep in touch over email at the time to ensure your drinks made it to you. We also took your feedback on price that we discussed over email too and have recently reduced the price of our new slimline cans as despite the quality of the fair trade green tea we ferment over 6 weeks, and the botanicals and hops etc we layer in also being high quality, we are keen for as many people to try L.A Brewery at a price they also find fair. Do keep in touch at enquiries@labrewery.co.uk if there is anything more we can do as a 1 star review we don't take lightly. Best wishes - Team L.A

Bedømt til 5 ud af 5 stjerner

Great taste Good service

I love the drinks, since I stopped drinking it bean searching for more interesting nonalcoholic drinks and you’re pretty much delivering. From the day I ordered it took only 2 days to get my drinks. Great customer service!

30. juli 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

Hi Heidi,

We’re so glad you’re enjoying the drinks! It’s wonderful to hear.

Team L.A

Bedømt til 4 ud af 5 stjerner

Love the product but it’s a shame LA…

Love the product but it’s a shame LA brewery has adopted shrinkflation. The bottles used to hold 300 or 330 ml I think, these little cans just 250ml, and the price is the same. Bought because it’s local to me but it will remain a very occasional treat because of the price. Packaging for delivery was excessive … huge box with 2 boxes inside

30. juni 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thank you for your feedback. We understand your concerns. We really appreciate your support and are always looking to improve.

If you’d like to discuss this further, you’re welcome to reach out to us at enquiries@labrewery.co.uk.

Bedømt til 2 ud af 5 stjerner

I am disappointed by the change to cans…

I am disappointed by the change to cans with lower volume without any corresponding reduction in price - also that it was done with no notification. This has lead to me cancelling my subscription as the drinks are now too expensive to justify. I would have supported a change to cans if the price had also been lowered, but this appears underhand.

25. juni 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

We’re sorry you didn’t receive our communication about the change. We really appreciate your support over time and take your comments on board.

If you’d like to discuss this further, please feel free to reach out at enquiries@labrewery.co.uk.
.
Team L.A

Bedømt til 5 ud af 5 stjerner

Prompt delivery and delicious product

Prompt delivery and delicious product. So pleased to have found an alternative to drinking wine!

25. juni 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

We’re so glad you’re enjoying the drinks and that they’re a great alternative for you. Thanks so much for your support! Team L.A

Bedømt til 5 ud af 5 stjerner

The new cans are great!

The new canned ginger, citrus hops & English Blush are even better than they were in the old bottles. The big bottles consistently delicious

24. juni 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

We’re so glad you’re enjoying the new cans and our big bottles too. Thank you for your support, it really means a lot.

Bedømt til 4 ud af 5 stjerner

I've enjoyed LA Brewery for many years

I've enjoyed LA Brewery for many years, and it's always my go-to at Leons and Itsu when in stock. The new cans look great with the LA branding but the new price is a little prohibitive, and far less drink too.

27. juni 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thank you so much for sharing your feedback and for being a loyal supporter of L.A Brewery over the years. We take your concerns seriously.

If you’d like to talk through this in more detail, please don’t hesitate to reach out to us directly at enquiries@labrewery.co.uk. We’re always happy to answer questions.

All our best,
Team L.A

Bedømt til 1 ud af 5 stjerner

It keeps saying my delivery on way

It keeps saying my delivery on way - still not arrived

28. maj 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

We're really sorry for the delay with your delivery.

We are investigating this with our courier and have arranged for a replacement to be with you tomorrow.

We've followed up with you via email but if you have any further questions or need assistance, please don’t hesitate to get in touch.

All the best
Team L.A

Bedømt til 2 ud af 5 stjerner

L.A Brewery 80ml less per drink.

L.A. Brewery have just announced they have switched their kombucha from 330ml glass bottles to 250ml cans.

I am quite shocked that they expect to give customers 80ml less per drink yet charge them more.

80ml x 12 drinks is 960ml that's almost 3 drinks less for an order that costs £39.00.

Extremely disappointing.

1. juni 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thank you for your feedback. We truly value your opinion and take your concerns seriously. We’ve sent you a full response via email.

If you have any further questions or thoughts, please don’t hesitate to get in touch.

All our best,
Team L.A

Bedømt til 1 ud af 5 stjerner

Where’s the product?

I ordered weeks ago and received a tracking number, but the delivery company says the order was never sent.

26. marts 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

We’re really sorry to hear about the delivery issue. We’ve investigated this with our courier and have followed up with you directly via email. A replacement is on its way to you.

Please accept our sincere apologies.

All the best,
Team L.A

Bedømt til 5 ud af 5 stjerner

Exquisite

the order arrived promptly . the drink is exquisite{{{{{ well done ( bit pricy but so worth it) thank you

26. februar 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

What a lovely review - thank you, Sarah!

Bedømt til 5 ud af 5 stjerner

Great product!

24. februar 2025
L.A Brewery-logo

Besvarelse fra L.A Brewery

Thanks so much for taking the time to review us, Morag, we're so pleased you're enjoying the drinks!

Bedømt til 5 ud af 5 stjerner

The BEST kombucha I’ve found

The BEST kombucha I’ve found, this is my 2nd time ordering, and I’m obsessed. I can’t drink most other brands now as they taste awful and weak compared to these!
More recently I had a slight issue with my order and customer service were excellent and the problem was sorted very quickly.
Highly recommend to everyone!

6. februar 2025
Uopfordret anmeldelse
L.A Brewery-logo

Besvarelse fra L.A Brewery

We’re pleased we could help and appreciate your lovely review. We’re delighted to hear you’re enjoying our drinks.

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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