Their drink variety is unique. One of their foh staff, Gracia, is a friendly and thoughtful staff that she asked my name if it's a K or C in Katherine which made me felt really happy. Their kitchen st... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff are always so nice and accommodating, food is consistently delicious and of course the matcha, my personal favourite, never fails!!! I will always come back to this shop as the environment is al... Se mere
customer service is really good, I love the $5 matcha deal, it is a really good deal (the main reason I come to Kumo). Everytime I go there would always be a long waiting line, if you just want to buy... Se mere
I get that they are very busy but they seem to be pissed when I politely asked they if received my online order because the drink never showed up 10mins after the “expected delivery” time or something... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Modern, minimalist and cozy Japanese dessert store serving signature fluffy soufflé pancakes, specialty drinks and coffee.
Kontaktoplysninger
198 Little Lonsdale Street, 3000, Melbourne, Australien
- hi@kumodesserts.com
- kumodesserts.com
Exceptional service
Staff are always so nice and accommodating, food is consistently delicious and of course the matcha, my personal favourite, never fails!!! I will always come back to this shop as the environment is always so welcoming and shoutout to the staff for always being so amazing :))
31. marts 2026
Great Service with friendly staff.
Great Service with friendly staff.
The desserts were were amazing…😉
5. marts 2026
Love Kumo’s dine in experience
Every dine in experience was really great! Will definitely come back 😊
19. februar 2026
Their drink variety is unique
Their drink variety is unique. One of their foh staff, Gracia, is a friendly and thoughtful staff that she asked my name if it's a K or C in Katherine which made me felt really happy. Their kitchen staffs are also very nice and make good drinks with care and love.
1. januar 2026
Warm Hospitality
Amazing service especially the warm welcome by Gracie and her colleagues. Pancakes always brilliant
14. august 2025
Amazing customer service!
9. juli 2025
the best pancake you will ever have.
The café is cozy and welcoming. The pancakes were absolutely delicious, and the staff were very polite and friendly.
A great experience , I will definitely be coming back!
21. juni 2025
A usual spot me and my friends go to…
A usual spot me and my friends go to catch up. Pancakes always taste good and service is great! Depending on when you go there can be a line, but happy to wait a little bit.
24. maj 2025
Dessert test and the kind serving.
2. april 2025
Great service and very tasty and…
Great service and very tasty and consistently good pancakes
21. december 2024
The warm welcome ans hospitality were…
The warm welcome ans hospitality were so amazing. I really love the pancakes there and will always repeat for myself reward.
9. december 2024
Just Perfect!
Kumo's fluffy pancakes are the best in Melbourne!
Love them and keep up with the good work team.
11. september 2024
Rude staff
I get that they are very busy but they seem to be pissed when I politely asked they if received my online order because the drink never showed up 10mins after the “expected delivery” time or something
1. juni 2024
great promotion and deals + customer service
customer service is really good, I love the $5 matcha deal, it is a really good deal (the main reason I come to Kumo). Everytime I go there would always be a long waiting line, if you just want to buy matcha just scan QR code then you will get it soon without having to wait in the long line. Great service
17. april 2024
Matcha to die for
Lovely, friendly yet efficient staff, and great matcha deal- one of the most decadent, best matcha I’ve ever had!
18. april 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.