There was an initial delay in delivery due to stock shortage. But the owner himself reached out to me apologizing and explain the situation. Not only did he resolve the matter but he gave me 15% off.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered their shoes on Black Friday and still have not received them yet as of January 24, 2026, 2 months later. I initiated a credit card dispute after not hearing for an entire month, not even an... Se mere
Shoes are cheap and incredibly tight on toe box. Company is based in Singapore and buyer has to pay for and arrange return shipping for returns and exchanges. Kosen hides this information on the... Se mere
Virksomheden har svaret
Received my Kosen shoes some weeks ago and have been wearing them religiously every night out :) Absolutely love them! I had previously tried different height shoes but found those awkward to walk in.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Web agency
Kontaktoplysninger
3,0
Middel
40 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Initial delay, but Swift communication and resolution.
There was an initial delay in delivery due to stock shortage. But the owner himself reached out to me apologizing and explain the situation. Not only did he resolve the matter but he gave me 15% off. I love my shoes even though they don't fit as well as I like, and need a size bigger, which the owner is happy to do. Can't wait for my new white Mercurys!
7. maj 2026
Uopfordret anmeldelse
Horrible service can’t fill orders and…
Horrible service can’t fill orders and they do not have product. DO NOT buy from this scam of a company
24. februar 2026
Uopfordret anmeldelse
By Wary Of Kosen Shoes - Fraudulent Experience
I ordered their shoes on Black Friday and still have not received them yet as of January 24, 2026, 2 months later. I initiated a credit card dispute after not hearing for an entire month, not even an order confirmation email; was then told by the company that their stock ran out - fine. I was offered priority shipping + a 20% refund on my order for my experience if I withdrew the dispute. I did and it has been a week now and still have not heard any updates regarding my 20% refund or the shoes. Company has been completely silent.
24. januar 2026
Uopfordret anmeldelse
quick & easy
13. november 2024
Zapatillas cómodas y bonitas, pero de poca calidad.
Las zapatillas son cómodas y me gusta la sensación de altura extra, pero la calidad deja bastante que desear. He comprado 2 pares hace pocos meses (septiembre y octubre) y parece que tuvieran 5 años de uso por lo menos de lo estropeadas que están.
21. april 2024
Uopfordret anmeldelse
Disappointment.
Disappointment.
It's trash. The size doesn't even fit. I threw it away
4. december 2023
They sent the wrong size
They sent the wrong size, and when I let them know, they said:
“We sent you a smaller size because our sizes are larger than those of common sneakers.”
Actually, I ordered the correct size (EU43) but they arbitrarily sent a different size (EU42) which does not fit. Now they want me to pay for a return despite the fact that it was their error!
Totally unacceptable.
10. november 2023
Uopfordret anmeldelse
Produkt wurde in der falschen Größe…
Produkt wurde in der falschen Größe geliefert, bis heute keine Ersatz erhalten
22. august 2023
Everything OK
22. august 2023
Heel slips out of shoe. Not deep enough.
Everything was good except for problem in the title.
20. august 2023
Besvarelse fra Kosen
Hi! We're sorry it didn't fit you perfectly. You can try a larger size so that it doesn't happen. Thank you. The Kosen Team
They are like cloth on the heal side
They are like cloth on the heal side
So not sturdy at all. They might fall apart anytime.
15. august 2023
Besvarelse fra Kosen
Hi Ron. Could you please send us to info@kosenshoes.com some video or photo to see what happened? We are constantly improving our materials, so it shouldn't happen. Thank you. The Kosen Team.
Besvarelse fra Kosen
Hi Dario. Could you please write to us at info@kosenshoes.com and let us know what the problem was so we can try to solve it in the best possible way? We are constantly improving the quality and comfort of our shoes. Thank you. The Kosen Team.
Very bad quality!
Very bad quality!
If you want to send the shoes back, the seller will say to you, send the shoes to so Singapore. The costs for shipping is over the price for the shoes!
It’s scam!
10. august 2023
Besvarelse fra Kosen
Hello Emra. We are very sorry to hear that the quality is not what you expected, could you please write to us at info@kosenshoes.com detailing the quality problem and attaching a video or photo? We are constantly working on improving our sneakers, so surely we can find a solution. As for shipping, our warehouse is located in Singapore as it is one of the best locations to ship worldwide, and as we offer free shipping, we cannot assume the cost of return shipping. We hope you understand. Thank you. The Kosen Team.
Poor product, shady company
Shoes are cheap and incredibly tight on toe box.
Company is based in Singapore and buyer has to pay for and arrange return shipping for returns and exchanges. Kosen hides this information on their returns/exchanges page.
Their website also suggests they have a 5/5 TrustPilot score, when the actual score is 3.7/5. Majority of recent reviews are negative. Shady.
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Kosen
Hi Adam. We are very sorry to hear that the quality is not what you expected, could you please write to us at info@kosenshoes.com detailing the quality problem and attaching a video or photo? We are constantly working on improving our shoes, so surely we can find a solution. As for shipping, our warehouse is located in Singapore as it is one of the best locations to ship worldwide, and as we offer free shipping, we cannot assume the cost of return shipping. We hope you understand. Thank you. The Kosen Team.
It’s a bad quality… and send Back…
It’s a bad quality… and send Back 50€?!!! It’s Not Good be careful!!!!
30. august 2023
Uopfordret anmeldelse
Besvarelse fra Kosen
Hi Eduard,
We are very sorry to hear that the product doesn't meet your expectations, would you be so kind as to send us an email to info@kosenshoes.com indicating the reason? As for the cost of shipping back to our warehouse, I'm sure you can find cheaper options. Because we make the effort to offer free shipping worldwide, we can't also assume the cost of return shipping. We hope you understand.
Thank you very much,
The Kosen Team
100% recommended
Wonderful! I bought the same size that I usually wear and they fit me perfectly, they adapt very well to the foot. The internal insole is very comfortable to wear them regularly. I am delighted!
2. september 2023
Uopfordret anmeldelse
Comfort and confidence!
These height-increasing shoes are a game-changer! Comfort is unmatched, and the added height boosts confidence instantly. A must-have for anyone wanting to step up their style and self-assurance.
18. august 2023
Uopfordret anmeldelse
So confortable
So confortable, casual and trendy design and nice quality, lookikg forward to trying new colours... I,ll repeat....
16. august 2023
Uopfordret anmeldelse
I got the wrong size and if I need to…
I got the wrong size and if I need to do an exchange I need to pay for shipping.
1. august 2023
Besvarelse fra Kosen
Hi Ivan! The size we sent you is the one you chose, you can check it with the SKU that appears on the shoe box, but due to a production error, it appears one number less on the outsole. Sorry for the confusion.
the shoes really suck
the shoes really suck . and the glue was showing at seams . garbage shoes . so uncomfortable too .
11. august 2023
Besvarelse fra Kosen
Hi! Could you send us to info@kosenshoes.com some video or photo showing the sneakers so we can help you as best as possible?
Dette er Trustpilot
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