Betrügerische „Firma“: sie haben meine Kreditkarte mit 49$ als „wiederkehrende Zahlung“ belastet. Einmal hat es gklappt und ich habe das Geld nicht zurückerhalten obwohl ich meine Bank informiert hatt... Se mere
Kojiva Shop
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fraudulent company. They put you into a subscription without any notice and then charge you monthly for literally nothing. No product, no service. Just stealing. They have changed the name of thei... Se mere
I previously wrote a review on my experience with this company. Not a good one either. With that being said I retract my previous comments. My package was finally delivered even though you never wo... Se mere
Virksomheden har svaret
SCAM- do not order from this website. I did not receive the products and to add insult to injury they took money out of my account without my permission for a subscription I didn’t want, know about or... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
KojivaShop, all the latest in care and beauty.
Kontaktoplysninger
Watch your bank account carefully
I have still not got the face brush that I purchased a few weeks ago from Kojiva. This may be a slow delivery item, so the jury is still out on the receipt of the product itself, but now having read other reports on Trustpilot about Kojiva, it appears that I may not get the brush at all and if I do it may be poor quality and not work as advertised.
However, my report is to warn others that Kojiva have tried to take £49.99 out of my account this morning, similar to the reports of others I have just read. Fortunately my bank did not let the payment go through and advised me that as my card has been compromised by a third party, my bank have had to cancel my payment card and issue a new one which will take 3-4 days to receive. So far a very unsatisfactory experience from Kojiva. .
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Kojiva ads on YouTube are scams
They deducted $29.85 from account on 3/21/26, the correct amount of the purchase. Then a week later on 3/28/26 they attempted to deduct (without my consent) $49.99 from my account. Fortunately, it was declined each time. DO NOT BUY FROM THIS COMPANY BECAUSE THEY ARE SCAMMERS. BTW: So far the product has not arrived.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Dear Kojiva Team,
Dear Kojiva Team,
I am writing to express my dissatisfaction with your service. It has come to my attention that your business may be operating under the name tryKojiva
and despite my previous outreach to your help email, I have received no response.
I feel completely misled by your advertisements on YouTube. Please be advised that I will be reporting your ads to the platform and sharing my experience on Trustpilot to warn other consumers about your unscrupulous business practices.
Thank you for your reply. I believe this is on the back of your email to me this morning when I told you how to fix it which would be to send me a free brush for the inconvenience the stress caused and the lack of product and the fact that I had to use the fraud team with my bank to retrieve my funds you wanna make good send me my free brush.
Regards,
Ms. MaCabee
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
SCAMMERS - DO NOT PURCHASE FROM THIS COMPANY!
DO NOT PURCHASE FROM THIS COMPANY!
I've not even received the goods yet and already regretting buying the face brushes. They attempted daily to take money from my account after the initial payment:
19/3 - £18.67
19/3 - £18.67
19/3 - £18.67
20/3 - £37.75
20/3 - £37.71
21/3 - £37.60
22/3 - £37.60
23/3 - £37.75
Thankfully my bank blocked al of these and blocked them
*** SCAMMERS ***
No not purchase from them
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
A scam
A scam, don’t buy anything from them as they charge later for an unsolicited vip membership of the program which costs 49,99$ - almost impossible to refund of cancel
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Kojiva Shop
Dear customer,
Thank you for sharing your experience. We sincerely apologize for any inconvenience you may have encountered.
We would like to inform you that KojivaShop is now under new management, and we are actively working to improve all aspects of our service, including customer support, product quality, and shipping times.
We understand your frustration and would appreciate the opportunity to assist you and, where possible, find a suitable solution. Please feel free to contact us at support@kojivashop.com with your case details so we can review it personally.
Thank you for your understanding, and we hope to provide you with a much better experience in the future.
Kind regards,
KojivaShop Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.