Koala klubs Multi Activity Camps Anmeldelser 

My son loves it always asking if he’s going to koala Klub he loves that he can go swimming. There always has a great time. This is the best klub he gone to the staff is excellent will book again every half term and summer holidays and Christmas, if they do it . Thank you

Staff are friendly and welcoming , my kids always have a great time and love they get to do swimming as part of the activities. Only thing I would say my children comment on is lunches and snacks aren't great

Great club, kids really enjoyed it

My step son loves it there (Sidcup) he is Autistic, Deaf , ADHD and Cortisol dysplasia (under developed brain). It's really difficult to find places for him to learn how to socialise and just have fun.
He enjoys going there and loves the swim sessions, art and games . He participates and has a wonderful time.

Very poor management, had to chase to be paid for hours worked over Xmas and wasn’t paid the contracted amount with no response to further communication. Disappointing for a student trying to cover rent money and being taken advantage of.

My children have sen needs, so for them to attend a club that gives the children activities through the day, as well as a swimming class, is amazing. It also helps my children who have social interaction difficulties, the staff are always very caring, polite and approachable. Its such a shame the local authority wish to scrap something which children can attend, and thoroughly enjoy. It sadens me greatly.

We booked our child on sessions during the summer holidays 2024. Which we paid. We then had an email to say it was an IT error and the dates were not actually available. We re arranged one session and asked for a refund on the other. Short notice child care had to be arranged and paid for due to their error. After numerous emails, msg and phone calls....7 x months on and we still have not yet had our refund.
Emails and msg are now being ignored!!
Do not book with this company, very poor service!!

Despite reaching out to Neil one more than one occasion to raise a complaint he has not bothered to get back to me.

The club depends on who runs it. Crooklog was great until summer 2024. Some carers are not apt in providing care for children of different needs. The care providers bring friends in without obviously checking their credentials. Carers get so angry at the children. Would never take my child back.

Neil you can’t put on your website that complaints can be emailed to you but you don’t bother acknowledging or responding back.

My daughter always has such an amazing time when she attends crooklog and is begging to go again asap, I try to book as soon as possible so that she has a secured spot and the minute it's confirmed, she packs her bag and loves the swimming and crafts, she said she has made so many new friends and feels safe and happy there, I find the staff helpful and keep a good eye on all of the children and rarely hear any complaints from other parents and the kids all seem to come out with a smile and eager to tell their care givers a run down of their day, it is close to where I work and is perfect for my family to use and helps boost my daughters confidence, especially with making friends and her swimming has improved too, she is proud of her achievements and can't wait to come back soon.

We got to know the club only this year. My son is 5 years old, he doesn't know the language well yet, but I tried to leave him for almost the whole day. He was not upset or sad, told that they had fun, tried to participate in games. Therefore, I think that everything is very good. Thank you!

I cannot speak highly enough of Koala Club. To start with, the staff at Koala club are amazing! My little boy absolutely loves coming to the HAF and I know he is well looked after and thrives while he is there. There is so much for them to do, creative activities, sports, games, it's endless.
His confidence has come on so much through going their, his swimming has come on leaps and bounds as they get to go swimming each day and this is such a crucial and important part of children's learning that not all parents can afford so to have swimming their is truly fantastic!
We have tried 3 other holiday clubs and my little boy didn't enjoy any of them and I wasn't overly pleased with the care he received whilst there so we nearly gave up, until we tried Koala clubs and we have never looked back. I would be stuck without them, they provide high quality care, play and learning for my little boy during the school holidays and get him out the house enabling him to enjoy the school holidays to it's fullest potential.
A massive thank you to Flynn and the other lady at the Cheadle staffs Koala club. My little boy is always telling me how amazing you both are and how you help him, like at swimming, giving him that little helping hand to be more confident in the water, it really is amazing.

My daughter come for the first time and she loved it so much she want to no when she came come back. It's very helpful with working parents or even if not working as its good for kids

My daughter was very happy with all activities provided.

Both my children 8 and 10 year olds absolutely loved it! They played games all day long and also had a free ham and cheese sandwich for lunch. We are very grateful.

The kids really enjoyed it and are always looking forward to attending. As for me as a parent it allows me to go to work and pick them up as the opening and closing timing is good for working class parents. XXX

My daughter has been attending koala clubs the odd day since August 2024 and she absolutely loves it. Izzy and flynn are an absolute credit to the company and are amazing with the children. Its a shame nit more days are available over the festive period, but she looks forward to the next half term

My step son went to the club earlier this year Jan 2025 for 2 days only. He has a few issues ADHD, Autistic and Deaf. He signs and is able to follow instructions when shown to a degree. The staff were quite accommodating and professional I can tell he enjoyed himself very much. I had informed them of his issues and that he would need additional support. I felt at ease as they were very professional. On collecting him in the evenings the feedback was reassuring and he participated in all activities.

I have 2 boys that go, one who can be a little bit challenging however the staff here have been brilliant with them, Izzy has had so much patience with my youngest as have others, the hours are also so helpful for me as a single mum who works. My youngest has been sent home from many other camps but here at koala they are always busy and have more patience meaning he’s not had that same effect here. We love it at koala and my boys feel happy and safe.

My daughter first attended koala Klub leek in the summer holidays, she always came out with a beaming smile and couldn’t wait to go back! The staff are absolutely fantastic, Down to earth and know exactly what they are doing. They greet the children with smiles and they make it a comfortable place for the children to be. I feel very at ease leaving my daughter at the club. There is a variety of lots of activities for the children to do. My daughter also went back in the December holidays and again absolutely loved it despite the change of building (she’s not keen on change) but the staff made her feel at ease when she attended and she settled in again very quickly! She can’t wait to go back again in the Easter holidays, my other daughter will be joining her.

I just want to thank the staff for doing an amazing job, Mia always has a smile on her face when she comes home. See you guys again soon!

My son has visited koala club in Erith Leisure Centre and he was really disappointed with it. He met incompetent attitude from staff. He sat on time out without any explanation.