Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I own a short term rental and used Superhog for insurance to protect me and my property from guests damage. Filed a claim, they asked for proof of the cost, which i submitted the next morning, im now on week 3 with no response from superhog and i have sent 3 emails to customer service, have tried contacting them 3 separate times on the support portal for claims all with no response at all.
Superhog forces you to either pay £41 or put a £300 deposit with a non refundable £6 fee for a rental insurance/deposit service. RIP OFF. I have insurance and I don't need any of that!
I have just booked a 2 day break from booking.com and then got a text telling me that I have to provide additional information through superhog. There was NOTHING on the booking.com site that this was required, Superhog was NOT mentioned nor any mention of supplying personal information and paying extra. What is even worse, it that what I have paid is non-refundable, so either I loose my money or I HAVE to provide my personal data. I am very unhappy - this is TOTALLY unacceptable.
I booked an apartment and had to use this site to get the damage waiver cover. I was given no other choice by the rental company. They took my money, so I paid in full. I then found out I had to use this company, who wanted all my personal information…. enough to steel my identity. It is law in the UK that the only information a company should be requesting is what is needed for the purpose. I read the terms and conditions and it says they will use my personal data and pass it on to others and if I’m not happy for this to happen then not to use this company. I was not able to find a safe way to pay this damage waiver so I lost all my money. This company is not an insurance company, as it suggests, it appears to be a data collecting site.
Superhog has helped my property management business over the last 3 years by bringing trust into my relationship with clients, peace of mind with guests, and safety knowing that our guests are verified and cleared. Superhog has done a tremendous job rectifying any damage caused by guests in the rare event that it happens. It has helped create a trusted brand for my business with my clients, allowing for more opportunities for my company’s growth and success. Thank you to the dedicated Superhog team!
I've been partnering with Superhog for the past few years and have always found them helpful, with an excellent account management team.
Leo has always gone above and beyond, particularly in the early days when I was unsure how the product would be facilitated in a home swap platform.
Knowing I have a trusted team on hand gives me peace of mind.
I talked with Kat to find out the services they offer. I have a short-term rental property that I am working to build a website on Lodgify where guests can book directly. I want to make sure the guests are verified, and that I'm covered in case of damages. I signed up for Know Your Guest and the insurance/damage coverage. Kat was awesome to work with. Once I was signed up, Nic walked me through the onboarding process. He was great too. I haven't used the products yet, but so far the company has been great to work with and I like that they work with Lodgify customers.
Great experience. Nic was very thorough in his demo explaining the platform of Know your guest. I got the "whole hog" view which I loved. THank you Nic for making it so easy to understand and for answ4ering my questions kindly.
A new member of Superhog
Brenda oe Fiedler
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
