Knock Knock by Smith & Brock Anmeldelser 

1.212
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Vegetables and fruit always good, lovely sausages and eggs. Bread sadly was squished by vacuum-packing process but company responded well. Have been ordering for long weekends a s a BH treat. Would li... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We have been buying knock knock essentials boxes and roast dinner boxes since the first lockdown and they have been a lifesaver. Fresh, delicious, seasonal veg along with quality meats and all the ess... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered the Valentine's dinner. Excellent service apart from it arriving an hour early, we were given a 2-hour time slot fortunately I hadn't gone out. Very impressed with the packaging, almost everyt... Se mere

Bedømt til 4 ud af 5 stjerner

Great delicious amazing quality produce as ever, but I would buy more frequently if I could choose 1 or 2 items that wouldn't be included. It's such a waste when we get big bags of mushrooms which we... Se mere

Virksomhedsoplysninger

  1. Grønthandler

Oplysningerne kommer fra forskellige eksterne kilder

Knock Knock by Smith & Brock deliver the best quality produce and selected groceries directly to your door. Originally, we are a wholesale business supplying the best restaurants and hotels in London with the freshest, most delicious ingredients. Now, you can access these goodies too, and have them delivered right to your door. So go on, order your first box! And before you know it, we'll be knocking on your door... knock knock...


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.212)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

I want this to work for me but...

This is the second fruit and veg box I have bought from you. The blackberries and raspberries are super but the strawberries are not sweet and they go from hard to mush over night. The peaches are inedible - rock hard and then when they ripen they are rotten by the stone. The rest is ok but not enough greens for my liking. It’s a great scheme and I wish I could stick by you but for the price I would expect a superior produce.

18. oktober 2021
Bedømt til 3 ud af 5 stjerner

The last couple of deliveries have been…

The last couple of deliveries have been less satisfactory, items not delivered or produce not in the best condition delivered in a crumpled box. A shame since previous goods have been great. Last week was strange; veg for roast included two cauliflowers and vast pack of spinach, but none of the promised beans or my order of belleville butter. I will hope my next delivery is back up to standard.

29. september 2021
Bedømt til 5 ud af 5 stjerner

The products were really nice but the…

The products were really nice but the driver was amazing. I realised while he was there that some items were missing. He called the office asap and then came back later that afternoon with the missing items. Great customer service and very kind driver.
Thank you very much, it was greatly appreciated.

15. september 2021
Bedømt til 4 ud af 5 stjerner

A good find in a lockdown year

Vegetables and fruit always good, lovely sausages and eggs. Bread sadly was squished by vacuum-packing process but company responded well. Have been ordering for long weekends a s a BH treat. Would like to see some sweet things in the grocery section, had lovely madeleines for Easter.

2. september 2021
Knock Knock by Smith & Brock-logo

Besvarelse fra Knock Knock by Smith & Brock

Hi Lesley,

We are incredibly sorry to hear you had an issue with your order.

We strive to ensure all of our products are delivered in perfect condition, and we are incredibly disappointed to hear this wasn’t what you experienced.

As a small business born out of lockdown we are still learning and your feedback has been really helpful in helping us fix these problems in the future.

I have sent you an email under separate cover and hopefully this will help make up for this experience!

Bedømt til 1 ud af 5 stjerner

second delivery not on time

Sadly this is the second delivery which has not arrived in the time window. I find it really frustrating waiting in for hours for the veg box but the quality is superb. Please get your deliveries sorted as I would like to use you but can’t spend that much time waiting at home .

31. august 2021
Knock Knock by Smith & Brock-logo

Besvarelse fra Knock Knock by Smith & Brock

Hi Lesley,

We are so sorry to hear about the issues with your delivery.

We strive to ensure all of our products are delivered in on time by our friendly delivery team and we are incredibly disappointed to hear this wasn’t what you experienced.

As a small business born out of lockdown we are still learning and your feedback has been really helpful in helping us fix these problems in the future.

I have sent you an email under separate cover and hopefully this will help make up for this experience and we hope to be able to make this up to you soon!

Bedømt til 3 ud af 5 stjerner

My order seemed a lot smaller than…

My order seemed a lot smaller than usual with bruised bananas, missing bread and rotten avocado. It was also a day late, very disappointed as I have been a huge fan of Knock- Knock groceries since it began.

27. august 2021
Knock Knock by Smith & Brock-logo

Besvarelse fra Knock Knock by Smith & Brock

Hi Lesley,

We are incredibly sorry to hear you had a disappointing order, this is absolutely the last thing we want to provide.

We strive to ensure all of our products are delivered in perfect condition, and we are incredibly disappointed to hear this wasn’t what you experienced.

As a small business born out of lockdown we are still learning and your feedback has been really helpful in helping us fix these problems in the future.

I have sent you an email under separate cover and hopefully this will help make up for this experience!

Bedømt til 5 ud af 5 stjerner

This company is so reliable

This company is so reliable. I left a berry box off my order by accident. I emailed them and they added it! Happy days. The fruit and veg was fresh and properly stored.
Highly recommend them.

24. august 2021

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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