Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Se mere
Virksomheden har svaret
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Se mere
Virksomheden har svaret
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Værktøjsbutik
- Leverandør af trykluftværktøj
- Leverandør af sikkerhedsudstyr
- Butik med svejseudstyr
- Butik med snedkeriudstyr
Skrevet af virksomheden
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Kontaktoplysninger
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canada
- 250-391-4555
4,5
Fremragende
145 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always count on the crew to help me…
Always count on the crew to help me find what I'm looking for!
3. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Overwhelmed staff.
Although KMS usually has what I am looking for, their staff does not always know what they have in stock and based on my recent visit, does not know where the item is located in the store. I recently purchased a trim tool for melamine edging which took several of the sales staff some time to locate. I was happy to make the purchase, but disappointed in the staff. Friendly, helpful but not as knowledgeable as I would expect.
5. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Besvarelse fra KMS Tools & Equipment - Victoria
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
I got the tool (Dewalt Planer with…
I got the tool (Dewalt Planer with battery)20i needed at the best price I could find.
15. juni 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Has stock in store
Staff is helpful and has the items that I needed in stock. Price is good also.
20. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
They do everything well!
They do everything well. In person or online shopping. Accurate inventory, competitive prices, friendly helpful staff.
2. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
They put service back into customer service!
Great customer service seems to be a dying art, but the staff at kms tools are excellent. Someone ALWAYS asks if you need help, and they don’t just point you in a direction, they actually take you to the aisle and show you. Best service in Victoria!
27. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We value your business and are happy to hear you had a good experience. Thank you for choosing for KMS Tools & Equipment.
Great selection of tools
Great selection of tools, better pricing than any of the big box hardware stores, and there is always a knowledgeable staff member around to answer questions or look up inventory. When there is a sale on tools, the actual price is often lower than what they advertise.
28. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
KMS Tools Rocks the House…
My experiences at the KMS Tools in Victoria has been nothing else than excellent! The services and staff are awesome and all my needs & wants have always been met. The Management is amazing! Well Done ✅ And thank you!
10. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
Absolutely was great about an exchange…
Absolutely was great about an exchange for a part that I needed a slightly different version of.
12. juni 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Great service
As usual, the staff was friendly and helpful, and I was on my way with what I needed in a few minutes
I’ve never encountered a shrug at KMS and I always enjoy shopping there
16. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Nice and easy
Real good service, staff are very hands on. Ordering online made easy and affective
16. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Excellent on-line website
Excellent on-line website. Easy & secure ordering.
Simply said,,,, Job Well Done
16. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Have carpentry tools otherwise hard to find
Here on Vancouver Island we are sol for many woodworking tools and supplies. KMS Tools has a good variety of quality tools at fair prices and also has a decent inventory on hand between here and the mainland. Staff are quite knowledgeable and helpful.
15. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We aim for the best! Thank you for acknowledging our efforts.
Awesome service, no judgment!
I love DIY and accumulating high-quality power tools. I'm also a petite, feminine gal - I definitely don't fit the visual DIY stereotype when walking into a hardware store! In other hardware stores, I've had some unfortunate experiences with staff who assumed I don't know what I'm doing and even expressed concerns about me being able to "handle" certain tools (seriously!) but this has never once happened in KMS! I have always been given top-notch service and advice and been treated respectfully and helpfully each time. I appreciate the distance that your service reps go to to help me get the best tools possible within my budget. So happy you guys convinced me to get sliding compound miter saw AND a rolling collapsible stand - I love being able to move it anywhere and set it up without needing help!
4. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Thank you so much for taking the time to share your positive experience with us, Rachelle! We're thrilled to hear that you have consistently received excellent service and advice from our team at KMS Tools & Equipment. We pride ourselves on providing a welcoming and inclusive environment for all customers. We're glad we could assist you in finding the perfect tools to suit your needs and budget. We appreciate your kind words and look forward to serving you again in the future!
New employees need better training
New employees need better training. They don't know where stuff is.
16. august 2023
Besvarelse fra KMS Tools & Equipment - Victoria
We are happy to see another positive review for KMS Tools & Equipment, thank you! We hope you to see you again soon!
Besvarelse fra KMS Tools & Equipment - Victoria
Thank you for taking the time to leave a positive review, Ray! We're thrilled to hear that you found our staff to be knowledgeable and our prices to be wonderful. We appreciate your support and hope to see you again soon at KMS Tools & Equipment.
They always have great service and help…
They always have great service and help you look for anything in the store
12. juli 2023
Besvarelse fra KMS Tools & Equipment - Victoria
Thank you for your positive feedback! We are delighted to hear that you have consistently received great service at our store. Our team is always ready to assist customers in finding what they need. We appreciate your support of KMS Tools & Equipment and hope to continue providing you with excellent service in the future.
The location of the building is not…
The location of the building is not conducive to our work. I don't want to drive into town to go to KMS
4. august 2023
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.