I have been a customer for many years and had no complaints until this time. I purchased a $3300 lathe, plus accessories totaling over $4000, with an agreement with your manager that I could purcha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I have been a customer for many years and had no complaints until this time. I purchased a $3300 lathe, plus accessories totaling over $4000, with an agreement with your manager that I could purcha... Se mere
Virksomheden har svaret
Absolute top shelf service!! Ben in the “woodworking” section was amazing! All staff were welcoming and helpful with out being overbearing… the selection and variety of tools was almost overwhelming... Se mere
Virksomheden har svaret
I’ve been a loyal user of DeWalt tools for quite some time, and their products never fail to impress me. DeWalt has consistently delivered outstanding performance and reliability. DeWalt tools have... Se mere
Virksomheden har svaret
The staff was very helpful and made my choice of products purchased very satisfying. The free battery that was included in the purchase made the Makita electric chainsaw the best deal for me
Virksomheden har svaret
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
158 Penno Road, V1X 6S2, Kelowna, British Columbia, Canada
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They had what I was looking for and it was cheaper than advertised

Besvarelse fra KMS Tools & Equipment - Kelowna
Well, i have to say over the years that I’ve spent money at KMS the service is just plain bad! The selection of tools is ok most of the time, but try and find someone for anything or that gives a sh#t about their job. My wife will come into all other man stores but this one. KMS for me is a last resort kinda place for tools now. LOTS OF OTHER OPTIONS that have customer service.
KMS has a very cumbersome and difficult system for paying for purchases online. They send out ads for online special pricing and when I went to purchase I ran into a bunch of roadblocks. The final straw for me was the pop up of an additional window saying they would email a special code needed to complete the purchase using my credit card. Had some indication it was from the Royal Bank where my credit card is from. Never did get this code emailed to me so I couldn't make the purchase. Asked Royal bank about this special code and they know nothing about and said don't touch it with a long stick because it liiks like some kind of fraud going on. Hey KMS did you ever hear of PayPal??

Besvarelse fra KMS Tools & Equipment - Kelowna
I had purchased a Milwaukee air compressor and had a few issues. Called the Milwaukee warranty phone number and the gentleman that dealt with me was awesome.
He recommended that I call KMS tools for and exchange.
KNS put me through to Devine and she was so good to deal with.
I do not usually do reviews however because she was so good I am doing this review as I would give her 10 stars!
I will continue to purchase all my tools at KMS as customer service is so important to me as I had a retail business for 40 years built on customer service.
It is easy to talk the talk but it is hard to walk the walk.
Kudos to Devine and KNS Tools!

Besvarelse fra KMS Tools & Equipment - Kelowna
Staff gave me a price match to an advertised competitor price which I appreciated. Such efforts allow me to go direct to KMS Tools knowing that they are always competitive vs me having to go to multiple places for best price.

Besvarelse fra KMS Tools & Equipment - Kelowna

Besvarelse fra KMS Tools & Equipment - Kelowna
Your people seem to care about the customer…. Many places of business have forgotten this. Thank you.

Besvarelse fra KMS Tools & Equipment - Kelowna
All the staff at KMS Kelowna that I have dealt with over the past 5 years are amazing in terms of their knowledge, attitude & customer service.

Besvarelse fra KMS Tools & Equipment - Kelowna
Recent visits I have noticed an increase in sales staff. The store is big and finding what I need quickly is important.

Besvarelse fra KMS Tools & Equipment - Kelowna
Great tools, could use more helpful staff, the young people are great, but the middle aged gentlemen was rude and unhelpful on multiple occasions. I also Wish the pricing was a bit more consistent in store. Still a big KMS fan and spend way too much money there!

Besvarelse fra KMS Tools & Equipment - Kelowna
Very knowledgeable staff and always have what I’m looking for

Besvarelse fra KMS Tools & Equipment - Kelowna
Every time we go to KMS for sale items, the items are IN STOCK! That is fantastic, saves us a lot of time! Also, staff members are always available when we have questions, they will provide the answer or find another staff member that can! I greatly appreciate having someone able to help me!

Besvarelse fra KMS Tools & Equipment - Kelowna
I purchase most of my tools and supplies there the staff are great it is a enjoyable place to shop

Besvarelse fra KMS Tools & Equipment - Kelowna
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.