Brilliant service all round, reliable, well packaged and delivered on time. Really pleased. Steve
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such poor (non existent) communication! Have been chasing an order which showed as ‘in stock’ but has not even been dispatched. Answering machine every time, and no response to emails. Very disappoi... Se mere
The Lenz DCC product I ordered is not widely stocked or available. KMS Railtech accepted my order with the caution that not enough were in stock and a delivery would be required from Lenz and in due... Se mere
Sold me in stock item that wasnt in stock and waited ages for refund despite requests. Kept blaming their suppliers.Had cheek halfway through dispute of sending another part order which was no good t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Kontaktoplysninger
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Storbritannien
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great prices
Great prices, easy to deal with, and ship to Australia at reasonable rates.
I ordered a model figure on Xmas Day
I ordered a model figure on Xmas Day, they took my money and then sent an email saying on back order, it is now end of January and 3 emails later asking for the order to be cancelled and a refund. ...absolutely no acknowledgement from them!!!!! Avoid at all costs, they take your money and you get fresh air!!, Report to trading standards impending!!
Excellent service great products at a…
Excellent service great products at a great price
Great service from KMS railtech
Great service I have bought my second RC car from KMS railtech the second one being the KYOSHO Frazer mk2 Subaru Impreza.Great service and the delivery was on time and well packaged keep up the good work guys.
Brilliant company to deal with
Brilliant company to deal with, super fast delivery, at a great price and fantastic quality. No issues whatsoever and will do business again. Keep up the great service. 🏆
Christmas saved
Despite being out of stock my order was delivered in time for Christmas
Excellent service as KMS is proactive…
Excellent service as KMS is proactive in meeting customer needs. Left order for product which was out of stock (everywhere). Later, KMS telephoned to say they had sourced an alternative product at higher price but were able, in these particular circumstances, to supply at the price of out of stock product. Could not ask for more.
My ordering experience with KMS Railtech
All I will say is read all the reviews before making a purchase, I wish I had. Took six weeks for order to arrive, just as the dispute with PayPal closed in my favor. So had to return item. Rail tech were very apologetic, due to family issues.
Best place to get anything and…
Best place to get anything and everything when it comes to Model Railways. Friendly and knowledgeable staff, can't be beaten on price and my local Model shop to boot. What else could you possibly want??
no parts or refund, beware
ordered tamiya parts as showing in stock, paid in full then to be informed parts are not in stock, estimated arrival from japan passed and no parts available, the actual parts are no longer in production so contacted for re fund but no reply's to e mails or when phoned just rings off ...no sign of my money or parts ever tuning up so very bad customer service update I got PayPal involved and now have a refund so be warned
Good service and responsiveness when…
Good service and responsiveness when item delayed in post (not their fault)
If I could rate this 0 stars I would
Did not communicate to me about my order, when I asked about cancelling I got ghosted so tried calling and all I got was people saying they would do it and never did , luckily today I got the credit back. Avoid at all costs. I understand the family issues that are currently happening but communicating to the customers by email instead of only by phone about it is important.
I bought from this company and never…
I bought from this company and never received my item. When I started sending emails asking for a refund I was completely ignored.
Stay away from from these scammers!
Couldn’t find in stock anywhere but KMS…
Couldn’t find in stock anywhere but KMS came up trumps!! Excellent service quick and easy, at a very competitive price too.
Kind regards M
Seamless transaction
Seamless transaction, and my order arrived well packaged and in good order
Warning Do Not Use…..
You can’t give no stars can you?
After a lovely lady at GETS helping and selling me some signals I subsequently ordered a decoder from them online.
Item advertised as in stock but when ordered e mail came back as out of stock, that was 4 months ago. Requested a refund, absolutely nothing. 3 e mails and 2. Non answered phone calls.
Regret Starting a claim under SMALL CLAIMS COURT ..
Nothing wrong with product or price
Nothing wrong with product or price
but items where out of stock which wasn’t made clear before ordering and took an age to be delivered
Emailed twice to ask about progress but no response, didn’t really matter as wasn’t urgent but used to getting things quickly
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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